ELMO Image Mate 4 Software for Document Camera Instruction Manual

ELMO Image Mate 4 Software for Document Camera

Product Information

The product is called Image Mate 4 and it is a Document Camera controller software. It is designed to be used with ELMO Document Cameras. The software allows users to control and display live images from the Document Camera on a computer.
Image Mate 4 can be installed on a computer by downloading the setup file from the official ELMO website. The software is compatible with both Windows and Mac operating systems. It is important to refer to the instruction manual supplied with the Document Camera for proper usage.

Product Usage Instructions

1. Installing Image Mate 4:
   1. Go to the ELMO official website: http://www.elmousa.com/
   2. Select Image Mate 4.
   3. Click on Download and read the Precautions on the handling of the downloaded data. Click Agree.
   4. The downloading will start after a short while. If you cannot find the downloaded file, check the download folder of your computer.
   5. Run ImageMate4Setup.msi after the downloading is completed.
      Follow the instructions displayed in the installation window of Image Mate 4.
   6. The icons will be created on the desktop after the installation is completed.
2. Uninstalling Image Mate 4:
   1. Go to Start menu and go to Settings System-Apps & features, and uninstall Image Mate 4.
3. Starting Image Mate 4:
   1. Start Image Mate 4 from a shortcut on the desktop.
   2. Select the desired camera to display by following the procedure:
      • The camera will not be recognized when it is not turned on.
      • Connect the camera to a running computer via the USB cable (bus power).
      • Start Image Mate 4 before connecting the camera via the supplied USB cable. Image Mate 4 may not start if the USB cable is connected before starting Image Mate 4.
      • The live image of the camera appears after Image Mate 4 is started when the Document Camera is connected to a computer via the USB cable.
      • The Camera Selection window appears when a computer is connected to several cameras via the USB cable.
      • Click the selected camera name in the Camera Selection window.
      • The connection status changes to Connecting and then to Connected after the connection is established.
      • The camera selection window disappears and the live image of the camera appears.

Please read this instruction manual carefully before using this product.

INTRODUCTION

GREETING

• Thank you for purchasing ELMO Document Camera. This manual will guide you through using Image Mate 4, the Document Camera controller software. Please read this manual carefully before using Image Mate 4.

NOTE

• The sample screens shown in this manual may differ from those you see while using the software.
• For the latest instruction manual, installation manual and firmware information, go to the ELMO web site.
• When using Image Mate 4, be sure to refer to the instruction manual supplied with the

Document Camera.

• Depending on the OS, Image Mate 4 may not display the correct fonts.
• This software can only be used with our document camera.
• (Cannot be used with other companies’ document cameras)

INSTALLING / UNINSTALLING

INSTALLING

1. Go to Elmo official website.
   • http://www.elmousa.com/
   • http://elmoeurope.com/en/html/download/02.php
2. Select “Image Mate 4”.
3. Click “Download” and read the “Precautions on the handling of the downloaded data”. Click “Agree”.
4. Downloading will start after a short while.
   • If you cannot find the downloaded file, check the download folder of your computer.
5. Run “ImageMate4Setup.msi” after the downloading is completed. Follow the instructions displayed in the installation window of Image Mate 4.
6. The icons [ ] will be created on the desktop after the installation is completed.

UNINSTALLING

To remove Image Mate 4 from your computer, go to “Start menu” and go to “Settings” – “System”-“Apps & features”, and uninstall Image Mate 4.

Image Mate 4

STARTING IMAGE MATE 4

• Start Image Mate 4 from a shortcut [ ] on the desktop.
• Select the desired camera to display by the following procedure.
• The camera will not be recognized when it is not turned on. Connect the camera to a running computer via the USB cable (bus power).

CAUTION

• Image Mate 4 may not start if the USB cable is connected before starting Image Mate 4.
• Start Image Mate 4 before connecting the camera via the supplied USB cable.

HOW TO SELECT THE CAMERA

• The live image of the camera appears after Image Mate 4 is started when the Document Camera is connected to a computer via the USB cable.
• The following Camera Selection window appears when a computer is connected to several cameras via the USB cable

＜Connection procedure＞

•  Click the selected camera name.
• The connection status changes to “Connecting” [ ].
• The connection status changes to “Connected” [ ] after the connection is established.
• The software will cancel the selection and start to connect to the other selected camera if the camera name of the other camera is selected after the connection is established.
• The connection will be disconnected if [ ] is pressed
• The camera selection window disappears and the live image of the camera appears

SCREEN AND ICONS

The live image of the camera is displayed when Image Mate 4 is started.

REMOTE CONTROL WINDOW

• You can control the Document Camera from the remote control window.
• Each function can be operated by pressing respective buttons.
• The remote control window can be moved by dragging.

CAPTURING A STILL IMAGE / VIEWING A STILL IMAGE

• CAPTURING A STILL IMAGE
• The currently displayed image can becaptured and saved as a still image.
• Astill image of the currently displayed image will be captured when [ ] is pressed.
• The captured still image will be saved in a folder.

VIEWING A STILL IMAGE

• The destination folder of captured still images is [Pictures/ELMO Interactive Toolbox/rec].
• The destination folder can be opened from [ ] in the control menu.
• (※The destination folder may defer depending on the OS.)

1. Click [ ] in the menu to open the destination folder.
2. Double-click astill image file to view it.

RECORDING VIDEO / VIEWING VIDEO

RECORDINGVIDEO

• The currently displayed image of the Document Camera can be recorded and saved as a video file. When a microphone is connected to a computer, you can also record audio.
• Recording of the currently displayed image will be started when [ ] is pressed. The recorded video filewill be saved in a folder.
• There are some limitations on saving the recorded video file in a folder.

Resolution		Live video streaming	Recording resolution
4：3	3M	2048ｘ1536 30fps	1280ｘ960 30fps
	13M	4160ｘ3120 21fps	1280ｘ960 30fps
16：9	720P	1280ｘ720     60fps	1280ｘ720 60fps
	1080P	1920ｘ1080 30fps	1280ｘ720 30fps
		1920ｘ1080 60fps	1280ｘ720 60fps
	4K	3840ｘ2160 30fps	1280ｘ720 30fps

CAUTION

• Recording may not be performed correctly depending on the performance of your computer or the network condition.
• The resolution will be changed according to the recording resolution during recording.
• The performance may be degraded when connecting with the USB2.0.
• The Start recording icon [] changes to the Stop recording icon during recording.
• You can stop recording by pressing the Stop recording icon.

This icon appears during video recording. The color of this icon changes between red and white during video recording.

VIEWING VIDEO（SAME DESTINATION FOLDER AS A STILL IMAGE）

1. Click [] in the menu to open the destination folder.
2. Double-click a video file to view it.

NOTE

• Depending on the performance of your computer or type of the file, you may not be able to view the captured still image or recorded video correctly.
• Depending on the playback environment, some video files recorded by Image Mate 4 may not be played back.
• The recording time may differ from the created video time.

LIVE SETTINGS

Resolution Settings, Camera Mode settings and Camera Settings can be configured.

The image shows the initial settings USB3.0

Resolution Settings

Item	Setting value	Frame rate		Description
		USB3.0	USB2.0
Resolution/ Framerate	VGA	30fps	30fps	The image quality increasesin the order as indicated bythe arrow,while the network load also increases. Asthe network loadincreases, the image distortion tends to occur, preventing smooth video playback. These settings are not available when connecting with the USB2.0.
	XGA	30fps	30fps
	720p	60fps	30fps
		30fps
	QVGA	30fps	30fps
	1080p	60fps	30fps
		30fps
	3.0M	30fps	18fps
	4K	30fps
	13.0M	21fps

• The available frame rate varies depending on the selected resolution.

Image format

MJPG

The image format of the MX-1 is MJPG.

Camera Mode

Item	Setting value	Description
Color mode	Normal	To display the image in color.
	Gray	To display the background in blackandthe light color in gray.
	Negative	The brightness or darkness of the image and the color of the image will be reversed.
	B&W	To display the image in black and white.

Scene mode	Normal	To clearly display photos or documents with color.
	Document	To clearly display text documents.
Priority mode	Binned	The speed takes precedence over image quality.
	Resized	The image quality takes precedence over speed.

Camera Settings

Item	Setting range	Description
Brightness	0～12	To adjust the brightness. It does not follow the brightness of the shooting environment.
Contrast	0～20	To adjust the level of contrast of texts and lines.
Hue	-180～180	To adjust the color tone of the image.
Saturation	0～31	To adjust the saturation of the image.
Sharpness	5～15	To adjust the clarity of the image.
Gamma	100～200	To adjust the image characteristics of the input/output devices.    Adjust    the    value    according    to    your preference.
White Balance   ※1	2000～8000	To adjust the level of red color and blue color in the image manually.
Focus             ※1	100～3000	To adjust the focus.
Exposure   ※1	-10～1	To adjust the exposure level. ※If you remove the tick from the check box of “Auto”, the above brightness setting will be disabled.
Noise reduction   ※1	0～10	To adjust the level of noise reduction.
Power Line   Frequency	50Hz	When you notice a light flickering, set this value same as the power frequency of your area.
	60Hz
Backlight compensation	On	To prevent the object in the center of the image from becoming dark when there is a strong backlight behind the object.
	Off
Low                  light compensation	On	When this setting is set to On, the camera automatically selects the appropriate brightness for the shooting in dark environment or in an environment where the brightness changes abruptly.
	Off
Anti-flicker	On	To reduce the flickering in the image by adjusting the brightness.
	Off

• If you remove the tick fromthe check box of “Auto” ☑at the right of the setting items, you can set the value as you wish.
• The Camera mode settings and Camera settings will be initialized when the Default button is pressed.

SYSTEM REQUIREMENT

Your computer must meet the following requirements to use Image Mate 4.

OS	Windows 8.1 (32 / 64bit) Windows 10 (32 / 64bit) Windows 11
CPU	Intel Core i5 2GHz more(4K) Intel Core i3(2K)
RAM	2GB more
Resolution	1024 x 768 more
USB	USB 2.0 more
Compatible Document Camera	P30HD / P100HD / P10HD / MO-1 / MO-1w / TT-12 / TT-12i / TT-12iD / TT-X1 / TT-L1 / TX-1 / LX-1 / MX-1 / MX-P / PX-10E / PX-30E / MO-2 / MA-1 / MX-P2 / MX-P3 / OX-1 / L-12F / L-12W / L-12G ※PX-10E / PX-30E / L-12F does not support UAC ※Optoma / Aver / HoverCam / IPEVO / Lumens are non-compliant manufacturers. Can’t connect.

NOTE	・ If your computer does not meet the system requirements or depending on the performance of your computer, the frame rate during the live video streaming or recording may decrease.

TROUBLE SHOOTING

BEFORE CONTACTING SUPPORT

Symptom	The following message appears. Document camera has not been detected.
Cause	The USB cable is disconnected.
Remedy	Remove the USB cable and connect again. If the problem still persists, restart Image Mate 4.

Symptom	There is a delay or decrease in the frame rate.
Remedy	Close all other applications on your computer. If you have not updated your Windows, update it immediately to keep your Windows up-to-date. This may improve the problem.

Symptom	Video recording cannot be performed properly.
Remedy	Video recording may not be possible if your computer does not meet the system requirements.

Symptom	There is a distortion in the Live image.
Remedy	The image distortion can be reduced by decreasing the resolution and frame rate. If you are using a 32bit computer, you may not be able to achieve the full performance when the resolution is set to high such as 4K and 13K. Decreasing the resolution or using a 64bit computer may improve the problem.

Symptom	4K video images cannot be displayed.
Remedy	Verify that your system meets the following requirements: Processor：Intel® Core i7 or higher Memory：16GB Graphic board：GeForce GTX750 or higher

Symptom	Image Mate 4 does not start.
Remedy	Image Mate 4 may not start if the USB cable is connected before starting a computer. Start Image Mate 4 before connecting the USB cable.

REFERENCE

DISCLAIMER

The contents of this manual and Image Mate 4 are subject to change without prior notice. Our software may not function as intended due to compatibility issues with the peripheral devices and existing software installed in your computer.
ELMO Co., Ltd. cannot be held responsible for either direct or indirect damages suffered by users while using our software.
TRADEMARKS

• The following trademarks and registered trademarks are used in this manual.
• is a registered trademark of TECHNO HORIZON Co., Ltd.
• Image Mate is a trademark or registered trademark of TECHNO HORIZON Co., Ltd. Intel is a registered trademark of the Intel Corporation.
• The full title for Windows® 8.1 is the Microsoft® Windows® 8.1 operating system.
• The shortened form of the OS name is used in the text.
• The full title for Windows® 10 is the Microsoft® Windows® 10 operating system.
• The shortened form of the OS name is used in the text.
• The full title for Windows® 11 is the Microsoft® Windows® 11 operating system.
• The shortened form of the OS name is used in the text.
• Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
• This product is licensed under the AVC Visual Patent Portfolio License (AVC Video) for the personal and non-commercial use of a consumer to  play AVC Video that was recorded by a consumer engaged in a personal and a non-commercial activity and/or,

1. play AVC Video that was obtained from a video provider licensed from MPEG-LA, LLC.
2. Additional information including that relating to promotional and commercial uses may be obtained from MPEG-LA, LLC.

HDMI is atrademarkor registered trademark of HDMI Licensing LLC.All other company/product names described in this manual are trademarks or registered trademarks of their respective companies.

TECHNO HORIZON CO., LTD.

• 2-13-1, Chikamatori, Minami-ku Nagoya, 457-0071, Japan
• OVERSEAS SUBSIDIARY COMPANIES
• ELMO USA CORP.
• Headquarters
• 1478 Old Country Road
• Plainview, NY 11803, U.S.A.
• Tel. (516) 501-1400 Fax.(516) 501-0429 E-mail: elmo@elmousa.com
• Web: http://www.elmousa.com
• ELMO Europe SAS
• Headquarters
• 92974 Paris la Défense Cedex FRANCE Tel. 33 (0) 1 73 02 67 06
• Fax. 33 (0) 1 73 02 67 10
• E-mail: info@elmoeurope.com
• Web: http://www.elmoeurope.com
• German Branch
• Hansaallee 201, Haus 1
• 40549 Düsseldorf Germany
• Tel. 49 (0) 211 544756 40
• Fax. 49 (0) 211 544756 60
• Middle East (Branch)
• 5WA-129, Dubai Airport Free Zone
• P.O. Box 371556, Dubai
• United Arab Emirates
• TEL. +971-(0)4-260-2390
• FAX. +971-(0)4-260-2392

Documents / Resources

ELMO Image Mate 4 Software for Document Camera [pdf] Instruction Manual Image Mate 4 Software for Document Camera, Image Mate 4, Software for Document Camera, Software, Document Camera

References

• ELMO EUROPE SAS
• ELMO USA | Connecting Minds
• ELMO USA | Connecting Minds
• User Manual