WOODBRIDGE BTS0090 Whirlpool and Air Bubble Bathtub Two persons Hot Tub User Guide

WOODBRIDGE BTS0090 Whirlpool and Air Bubble Bathtub Two persons Hot Tub

READ ALL INSTRUCTIONS BEFORE UNPACKING THE PRODUCT

INSTRUCTIONS THAT, IF IGNORED COULD RESULT IN DEATH OR SERIOUS INJURY CAUSED BY INCORRECT HANDLING OR INSTALLATION OF THE PRODUCT. THESE INSTRUCTIONS MUST BE OBSERVED FOR SAFE INSTALLATION.
CAUTION
2 PEOPLE ARE REQUIRED TO LIFT AND DURING ENTIRE INSTALLATION OF THIS PRODUCT
This products must be installed by a fully insured and licensed plumber only. Installation of any our product by anyone other than fully insured and licensed plumber shall void limited warranty. We recommends that such licensed plumber has experience in the installation of products.
Limited warranty is void on any commercial installation
We are not responsible for local code compliance for this product. Building and plumbing codes may vary from state-to-state in accordance to your location. We are not responsible for providing any compliance certifications.
Under no circumstances we shall not be liable for any incidental damages sustained in connection with this product
Neither manufacture, nor distributor, nor retailer is responsible for water damage or flood caused due to use of this product. Under no circumstances We shall not be liable for any and all fees, cost of installation/reinstallation/removal, subsequent damage or transportation in case of the product defect

BEFORE YOU BEGIN

• Please read these instructions carefully to familiarize yourself with the required tools, materials, and installation sequences. Follow the sections that pertain to your particular installation. This will help you avoid costly mistakes. In addition to proper installation, read all operating and safety instructions.
•  All information is based on the latest product information available at the me of publication. WOODBRIDGE® reserves the right to make changes in product characteristic’s, packaging, or availability at any time without notice.

PRODUCT REQUIREMENTS

• Summary Of Key Requirements
  Observe all local plumbing codes, Install the unit to a level subfloor, Provide properly
• dimensioned framing.

 Product Inspection

Uncrate and inspect bath for damage. Leave all materials in the crate during construction to prevent damage.

ROUGHING-IN

IMPORTANT

• Measurements are ± 1/2″ and subject to change without notice
•  Specifications & Configurations are subject to change without notice
• Please measure tub on-site before installation

INFORMATION

• Please note that installer(s) must be certified or warranty will be voided.
•  Measurements herein supersede all others published prior to publications date shown below
• Before ordering or installing, please consider future access to equipment

INSTALLATION REQUIREMENTS

Tools Required

•  Adjustable pipe
•  wrench
•  Ruler
• Level
•  Safety shoes
• Safety glasses
•  Square
•  Screwdriver
• Pliers
•  Utility knife

 Materials Required:

• Plumbers putty
•  Wall coverings, as necessary
•  Silicone sealant
•  Gypsum cement (optional)
• Construction adhesive
• (optional)
• Protective covering for
•  bathtub
• Nails

Clearance Requirements:
Check the rough-in and room dimensions to provide adequate space for the bath unit.

SITE REQUIREMENTS

Plumbing Preparation

• Position the plumbing according to rough-in dimensions.
• Cap the supplies and check for leaks.

BEFORE INSTALLING UNIT

CAUTION: Ensure a watertight seal on the bath drain connections.

• Install the faucet valving and shower head tee .When drilling bathtub for faucet, ensure sufficient clearance. Open the hot and cold water valves and check the supply connections for leaks.
•  Run water into the bath and check the drain connections for leaks.
•  Fill the bathtub up to the overflow level and check overflow unit for leaks.

INSTALL BATHTUB

This products must be installed by a fully insured and licensed plumber only.

1. Your new bathtub has been manufactured to the highest possible standards ,it has been tested and approved by factory
2. When removing bathtub from protective carton. DO NOT LIFT BATHTUB BY PIPE WORK. Inspect for any possible damage that may have occurred in transit.
   IMPORTANT: Bathtub must be installed level on all top edges..
3. Set the bathtub on two 4×4 pieces of lumber .so you can access from the bottom of the bathtub.
4. Connect Power Supply:
   Connect power supply to control unit. The electrical connections must comply with local authority regulations and must be done by an authorized electrician.
5. Fill bathtub with water to approximately 40mm(1.6˝) above the jets and trial run pump for 10- 15 minutes. Check all the findings for leaks and test the control functions. Switch off the spa pump and leave the unit filled with water (pump is not running) for at least another two minutes. Check the pump and pipes union connections for leaks. Hand tighten union connections if required.
   IMPORTANT: Your bathtub has been factory tested and approved. It is the responsibility of the installer to test run the bathtub, check all the findings for leaks and test the control functions. NON OBSERVANCE WILL INVALIDATE FACTORY WARRANTY.
6. The unit must be connected only to a supply circuit that is protected by a Ground-Fault Circuit Interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine basis.

ELECTRICAL REQUIREMENTS

Whirlpool & Air Bubble Bathtub Two persons Hot Tub

• Voltage/Hz  Power  Current
• 110V/60HZ  2.8KW  >23A

1. Voltage/HZ needs match up with the product’s parameter.
2. Power supply needs a good grounding.
3. The pressure of water supply needs meet 0.2-0.4Mpa.
4. The Whirlpool function will function when the level of water injection is higher than the level of jets.
5. Turn off the power before draining.

TROUBLE SHOOTING

Faults	Fault Cause	Solution
Failure	Voltage instability	Check the voltage
	The plug drops off or short circuit	Plug the power or replace it
	Pneumatic switch’s failure	Change the switch
	The link between pneumatic switch and the pipe drops off or breaks	Reconnect it or replace the pipe
Big noise of generator	The voltage not match with the data on the name plate	Check it with the distributor
	Screws from generator is loosen or dropped off	Ajust it / tighten it
	The tub feet are not level	Adjust it to be level
Plumbing leakage	Aging of sealing ring	Replace with a new sealing ring
	Bad connection	Reconnect
	Plumbing leakage	Replace the plumbing parts

Instructions

DANGER Sign: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION!
CAUTION Sign: IMPORTANT INSTALLATION GUIDE AND MAINTENANCE TIPS TO BE FOLLOW PER MANUFACTURE.
WARNING:

1. In order to prevent fire or electrical shock, DO NOT expose the control box on rain or wet environment. Control box contains dangerous high voltage parts and DO NOT open the control box. This product to be service by certified technician only.
2. Any modification or setting to the controller without authorization or confirmation from manufacture or its dealer might cause mal function onto the product.

CAUTION: W OODBRIDGE
product. Shipping/delivery
charges may apply and are in W OODBRIDGE  sole discretion.
Woodbridge products must be installed by a fully insured and licensed plumber only. Installation of any our product by anyone other than fully insured and licensed plumber shall void limited warranty.
This limited warranty shall not apply to goods which have been subject to accident, negligence, improper installation, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty.

1. Follow the instructions on this manual to operate.
   2. Please keep this installation manual for future reference artier installation. Please contact your local authorize dealer or call our customer service support for any assistance with operation or maintenance related Quilon.

OPERATION TIPS:

1. Unplug the socket from electric outlet if the product will not be used in a period.
2.  Make sure the wiring and connection are well connected per manufacture before turning on the unit.
3.  Place this controller on dry and ventilation area, cleared fr om heat, sunshine, mechanical vibration, moisture, dust and any radiation object.

DO:

1. Take at least 30 seconds ON and OFF from last operate, this will extend the unit life cycle.
2. Power off the unit alter every use.
3.  Follow the voltage and electrical specification guide from manufacture to prevent any mal function or damage to the unit.
4.  Follow installation instruction per manufacture to prevent any mal function or damage to the unit.
5. Turn ON the unit again if accidentally shut down

CONTROLLER USER MANUAL:
 Feature description:

• Wave Feature
•  Air Blower
•  Constant Heated
•  Temperature Sensor
• Water level detection
•  Child Keypad Lock
• Touch Sensor technology

Control system:

•  Keypad (x1)
• Control Box (x1)

 Control Box Specification:

•  Voltage: AC110V
• Hertz: 60 Hz
•  Consume Voltage: <25A
•  Standby Rate: <1W
•  Working Temperature: 5C – 40C (41F – 104F)

Function Control Specification:

•  Wave Mode: AC110/1.5HP
• Air Blower Mode: AC110V/400W
• Heated: AC110V/2000W

CONTROL PANEL OPERATION:

 

1.  Always a BEEP sound on every keypad function.
2.  Power ON and OFF
   Press and hold Power/Function button for 3 seconds to power on the unit.
   Unit with Temperature sensor function with display current Display will blink if it is not equipped with. temperature on LCD screen. Press and hold Power/Function button for 3 seconds to power off the unit.
3.  CHILD Keypad Lock
   The unit is On and no activity on the keypad was made, Child keypad lock feature will activated and the screen will display a LOCK image and you will be unable to access the menu till hold pressing any button for 3 seconds or more to deactivate it.

 Function Setting

The unit is ON, press FUNCTION key to enter FUNCTION sending interface. LCD screen

FUNCTION INDICATOR  FUNCTION ON/OFF

Keep pressing  FUNCTION key till the function you are looking for, then press POWER/Function
button to activate or deactivate the function.

Under Function Select will have all or part of the following function to choose from.

• Current temperature
• Water Pump
  
• Timer for water pump
  
• Defaulted temperature
  
• Air Blower
  
• Constant heated
  
• LED light son bottom
  

OPERATINGCYCLE

When one or more function was selected but a not on function mode, following function cycle sequence indictor will be blinking.

NOTE

1. De fault operating time for water pump is 45 minutes, press Power/Function ON OFF button to add more minutes. Press 1 time for 1 extra minutes and the maximum running time is 60 minutes.
2.  Constant heat will only operate when water pump is running, once constant heating been selected, the water pump will operate at the same time.
3.  Default Constant heat temperature is 25C, and maximum heat temperature is 45C. When the water temperature is <25C, press Power button to increase the temperature.
4. When pump or constant heat status indicator is not blinking, means default time has reached and both pump and heat function have stopped.
5.  When pump or constant heat status indicator is blinking, means function has been select but not operate due to no water or not enough water.

READ BEFORE INSTALLATION:

1. Installer MUST follow the circuit diagram and technical data provided by manufacturer during the installation.
2.  Ground on the control panel must connect to circuit diagram with ground.
3.  Installer must use a certified specification of 3x3mm diameter or thicker wire, and power outlet must be 30A or higher grand for installation.
4.  Installer MUST buy a 30A or higher grade of Air switch or leakage switch. The leakage switch on unit itself is for support use only.
5.  Check and make sure the wiring and routing on wiring hub is correct per specification. use only when it is per factory specification.
6.  DO NOT apply any non-factory certified components or equipment to the control panel, it is prohibited to disassemble or modify any of the wiring or unplug and reconnect the wire when it Power box is still with power.
7.  The wiring and connection on power box must match with the diagram, output cannot be short circuit.
8.  It is highly recommended to shut down the unit alter use to prevent aging caused by continuous electric current.
9.  Control Box must be installed by certified installer and following installation instruction.
10. . None of the component inside the control box can be resume, DO NOT try to improve nor repair. High voltage inside the control box will caused severe body injury. Any maintenance or alignment must be serviced by certified technician.

[DISCLAIMER]

1. This product must be serviced by certified technician authorized by manufacture or it’s dealer or warranty will be voided, and manufacture has no responsibility to any cost or lost caused.
2. This installation manual is for reference only and is subject to change without any prior notice.

LIMITED WARRANTY COVERAGE

WOODBRIDGE

5 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and chipping resulting from a defect in the acrylic surface material for a period of five (5) years from the purchase date. SCRATCHES ARE NOT COVERED UNDER WARRANT Y.
5 YEARS STRUCTURAL
BA WTH SHELL: OODBRIDGE warrants its bath shells against loss of water through the fiberglass laminate of the tub body as a result of a defect in materials and workmanship, for a period of five (5) years from the purchase date.
1 YEAR PUMP • 1 YEAR BLOWER • 1 YEAR PARTS PLUMBING AND EQUIPMENT
W OODBRIDGE warrants factory installed plumbing parts and findings, and electrical components to be free from defect in materials and workmanship for a period of one (1) years from the purchase date, a period of one (1) years from the purchase date for the pump, and a period of one (1) years from the purchase date for the blower.
The manufacturer warrants this product to be free of manufacture defects during the above mentioned warranty time.
Please keep a copy of the original invoice as proof of purchase.
Should a malfunction occur within the warranty period,
W OODBRIDGE
will, as its option,

1.  repair or replace the defective part(s) or product(s) at no charge;
2. issue a refund of the original purchase price of the product(s) (Valid within 30 days from the date of purchase);
3.  issue a credit to be applied toward the purchase of a new W OODBRIDGE  product. Shipping/delivery
   charges may apply and are in W OODBRIDGE  sole discretion.

Woodbridge products must be installed by a fully insured and licensed plumber only. Installation of any our product by anyone other than fully insured and licensed plumber shall void limited warranty.
This limited warranty shall not apply to goods which have been subject to accident, negligence, improper installation, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty.
W OODBRIDGE
responsibility under this limited warranty is limited to only to replacement parts and no other costs. W OODBRIDGE
will not be responsible for labor charges and/or damage incurred by installation, repair or replacement, nor for any indirect incidental or consequential damages, losses, injury or costs of any nature relating to this product. Except as provided by law, this limited warranty is in lieu of and excludes all other warranties, conditions, and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those merchantability of fitness for use.
This limited warranty is non-transferable. This limited warranty only applies to products purchased and installed in the United States. This limited warranty covers the original consumer purchase only and does not include business, commercial or industrial use of this product.

Bathtub

RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. is no WOODBRIDGE t responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in wring, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any claim arising from abuse, misuse, negligence, accident, improper installation or operations on the part of the purchaser. This warranty is void if  the is WOODBRIDGE subject to alteration, or if repairs are attempted by anyone other than an authorized agent of W . OODBRIDGE This warranty does not extend to plumbing or components installed by dealers, installers or by any party other WOODBRIDGE
W OODBRIDGE will not be liable for loss of use of the  WOODBRIDGE  inconvenience, or any other incidental or consequential costs, expense or damages. Please note that some states do not allow the exclusion or limitation of incidental damages.
DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation, express or implied, oral or statutory. No dealer or other person has the authority to make any warranties or representations concerning or its products. In no event shall W OODBRIDGE  be held responsible for any such warranties or  representations.
WARRANTY SERVICE
NOTE: When requesting warranty, be sure to have the following:

• Copy of original invoice
• Date of installation
•  Description and pictures of defect
•  Model number or description of model

To obtain warranty service and replacement part, pls contact Woodbridge Customer Service. Woodbridge will determine whether to repair or replace your product, issue a refund , or issue a credit.
WOODBRIDGE
17300 Marquardt Ave.
Cerritos, CA90703 USA
Customer Service Phone: 562-229-0088 (Monday – Friday 9 AM – 5 PM Pacific Time) Or Email: help@woodbridgebath.com

TROUBLESHOOTING PROCEDURES

PROBLEM	PROBABLE CAUSES	REMEDY
Pump/motor does not start	No power to pump/motor Pump/motor not plugged in Pump/motor faulty	Reset GFCI Insert plug securely into outlet Ensure control panel is connected to control box Contact Woodbridge Bath @ 562-229-0088
Pump/motor operates but no fully adjustable jets are functioning	Jets are closed Suction cover/strainer may be clogged	Open jets by rotating counter-clockwise with the motor turned OFF, remove the suction cover/strainer and remove any debris. Replace the suction cover before operating
Pump/motor operates but air is not injected into the water	Air valves are closed	Open air control valves
Water leakage from pump unions	Overtightened, O-ring may be pinched or improperly seated during tightened	Loosen unions, check and reseat O-ring. If O-ring has been pinched out of shape, replace th O-Ring. When tightening union nuts, hand tighten only.
Pump/motor shuts off by itself before time elapses	Motor thermal protection has deactivated pump/motor due to overheating (supply voltage low) GFCI tripped Inadequate supply wiring	(1) Let motor cool; thermal protection will reset. Check for proper ventilation (2) Check for proper ventilation (check supply voltage) and reset GFCI (3) If it continues to trip, do not use this unit. Disconnect the unit and have the problem corrected by a licensed electrician before using. (4) Consult a licensed electrician to correct the wiring unit
Chroma therapy lights do not operate	Connector has come loose	Replace connector or contact customer service
Blower does not start	No power to pump/motor Blower not connected Blower faulty	Reset GFCI and/or breaker Ensure plug is fully in outlet Ensure control panel is connected to control box. Ensure control box is connected to control panel.
Blower operates but NO air is exiting the holes	Check valves are stuck in the closed position	Contact Woodbridge Bath @ 562-229-0088
Blower operates but air is not exiting from all of the holes	Blower intensity is not sufficient Obstructed air holes	increase the blower intensity. Remove debris with a toothpick or tooth brush
Blower shuts off unexpectedly	40 minutes timer has elapsed GFCI tripped Inadequate supply wiring Improper ventilation Connector has come loose	Turn on blower Reset GFCI; if it continues to trip, do not use the unit Consult a licensed electrician to correct Contact Woodbridge Bath @ 562-229-0088
Water not maintaining temperature	High limit switch on heater has tripped	Press Reset button on heater

IMPORTANT SAFETY RULES

ATTENTION! ALWAYS FOLLOW THESE PRECAUTIONS WHEN USING A BATHTUB
Warning The bathtub must be installed and used as described in this manual
Warning Use caution when entering or exiting the bathtub
Warning Do not permit children or persons with infırmities to use the bathtub without supervision of an adult
Warning People using any medications or having adverse medical history must consult a physician prior to use of the bathtub to avoid potential hyperthermia and possible drowning
Warning Water temperature over 100°F may cause hyperthermia and/or other health problems. Check water temperature and adjust it for your personal comfort
Warning Never use bathtub while intoxicated, after taking meals or any alcoholic beverages. Consuming alcoholic beverages before or during bathing will cause drowsiness and may result in hyperthermia, loss of consciousness, or even drowning
Warning If you are pregnant or you feel that you are may be pregnant, consult your doctor before using the bathtub
Warning Never use any electrical devices such as hair dryer, lamp, telephone, tv, radio, or others within 5 feet of the bathtub A Warning Do not overfill the bathtub before entering. Entering the bathtub when filled will cause overflow and slippery conditions. Use extreme caution when entering and exiting

Care and Cleaning

• Most dirt will wash off with mild soap and warm water.
• For tough spots, use liquid dish washing soap or non-chlorine bleach.
• Do not use abrasive material such steel wool or scouring pads to clean the acrylic surface.
• Always test the cleaning solution on a small area before using it on the entire surface.
•  Do not allow cleaning to soak on the acrylic surface.
•  Rinse thoroughly with water immediately and wipe dry with soft cloth.

Repair and Maintenance

• Use liquid polish compound such as Gel-Gloss Kitchen and Bath Polish(TM) to keep the original shine of acrylic surface.
• Light scratches can be removed with polishing compound for automobiles.
• For deeper scratches use wet sandpaper (1500 grit or higher). Always add water when sanding and lightly sand the area larger than the scratch in a circular motion to remove the scratches. Repeat until the scratch is removed. Use soft cloth and small amount of polishing compound to restore shine. Repeat as needed until surface shine is restored.

IMPORTANT!
DO NOT USE: Abrasive cleaners such as: acid, ammonia, bleach, and similar solutions. Use of such solutions may cause corrosion, finish peeling, and/or dull the surface.
DO NOT USE: Abrasive sponges or cloth. Never use steel, wool, or wired brushes that will permanently scratch the surface.
Retain these installation instructions for future reference!

Documents / Resources

WOODBRIDGE BTS0090 Whirlpool and Air Bubble Bathtub Two persons Hot Tub [pdf] User Guide BTS0090, B0090, B0091, BTS0091, B0092, BTS0092, Whirlpool and Air Bubble Bathtub Two persons Hot Tub

References

• User Manual