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Whirlpool WVA31612NFW Freestanding Vertical Freezer

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-Product

BEFORE USING THE APPLIANCE

  • This appliance is intended to be used in household and similar applications such as
    • staff kitchen areas in shops, offices, and other working environments;
    • farmhouses and by clients in hotels, motels, and other residential-type environments;
    • bed and breakfast type environments.

To ensure the best use of your appliance, carefully read the operating instructions which contain a description of the product and useful advice. Keep these instructions for future reference.

  1. After unpacking the appliance, make sure it is not damaged and that the door closes properly. Any damage must be reported to the dealer within 24 hours of delivery of the appliance.
  2. Wait at least two hours before switching the appliance on, to ensure that the refrigerant circuit is fully efficient.
  3. Installation and the electrical connection must be carried out by a qualified technician according to the manufacturer’s instructions and in compliance with local safety regulations.
  4. Clean the inside of the appliance before using it.

SAFEGUARDING THE ENVIRONMENT

  1. Packing
    The packing material is 100% recyclable and bears the recycling symbol. For disposal, comply with the local regulations. Keep the packing materials (plastic bags, polystyrene parts, etc.) out of the reach of children, as they are a potential source of danger.
  2. Scrapping/Disposal
    WARNING Danger of suffocation from packaging materials and films!

     

    • The appliance is manufactured using recyclable material.
    • This appliance is marked in compliance with European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE).
    • By ensuring the correct disposal of this appliance, you can help prevent potentially negative consequences for the environment and the health of persons.

The symbol on the appliance, or on the accompanying documents, indicates that this appliance should not be treated as domestic waste but must be taken to a special collection center for the recycling of electrical and electronic equipment. Scrap the appliance in compliance with local regulations on waste disposal, taking it to a special collection center.
For further information on the treatment, recovery, and recycling of this product, contact your competent local office, the household waste collection service, or the shop where you purchased the appliance.

Information

This appliance does not contain CFCs. The refrigerant circuit contains R134a (HFC) or R600a (HC) (see the rating plate inside the appliance). Appliances with Isobutane (R600a): isobutane is a natural gas without environmental impact, but is flammable. Therefore, make sure the refrigerant circuit pipes are not damaged. This product may contain Fluorinated Greenhouse Gases covered by the Kyoto Protocol; the refrigerant gas is inside a hermetically sealed system. Refrigerant gas: R134a has a Global Warming Potential of (GWP) 1300.

Declaration of conformity

  • This appliance has been designed for preserving food and is manufactured in compliance with Regulation (CE) No. 1935/2004.
  • This appliance has been designed, manufactured, and marketed in compliance with:
    • safety objectives of the “Low Voltage” Directive 2006/95/CE (which replaces 73/23/CEE and subsequent amendments);
    • the protection requirements of Directive “EMC” 2004/108/EC.

The electrical safety of the appliance can only be guaranteed if it is correctly connected to an approved earthing system.

SAFETY AND WARNING INFORMATION

SAFETY
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Do not store or use petrol, flammable liquids, or gas in the vicinity of this or other electrical appliances. The fumes can cause fires or explosions.
  • Do not use mechanical, electric, or chemical means other than those recommended by the Manufacturer to speed up the defrost process.
  • Do not use or place electrical devices inside the appliance compartments if they are not of the type expressly authorized by the Manufacturer.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • Do not swallow the contents (non-toxic) of the ice packs (in some models).
  • Do not eat ice cubes or ice lollies immediately after taking them out of the freezer since they may cause cold burns.

CHILD SAFETY

  • Keep the packaging materials out of reach of children.
WARNING

Risk of suffocation!

  • To avoid the risk of children becoming trapped and suffocating, do not allow them to play or hide inside the appliance.
  • When scrapping the appliance, make it unusable by cutting off the power cable and removing the doors and shelves so that children cannot easily climb inside and become trapped.
  • Do not leave the appliance unattended even for a few days, since it is a potential source of danger for children.

USE

  • Before carrying out any maintenance or cleaning operation, unplug the appliance or disconnect it from the power supply.
  • All appliances equipped with an automatic icemaker and water dispenser must be connected to a water supply that only delivers drinking water (with mains water pressure of between 0.17 and 0.81 Mpa (1.7 and 8.1 bar)). Automatic ice-makers and/or water dispensers not directly connected to the water supply must be filled with drinking water only.
  • Use the refrigerator compartment only for storing fresh food and the freezer compartment only for storing frozen food, freezing fresh food, and making ice cubes.
  • Do not store glass containers with liquids in the freezer compartment since they may break.
  • Avoid storing unwrapped food in direct contact with the internal surfaces of the refrigerator or freezer compartments.

The Manufacturer declines any liability if the above advice and precautions are not respected.

INSTALLING THE APPLIANCE

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Danger of personal injury!

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-1

  • The appliance must be handled and installed by two or more persons.
  • Be careful not to damage the floors (e.g. parquet) when moving the appliance.
  • During installation, make sure the appliance does not damage the power cable.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Danger of fire and damage!

  • Make sure the appliance is not near a heat source, e.g. a cooker, radiator, etc.
  • To guarantee adequate ventilation, leave a space on both sides and above the appliance and follow the installation instructions. The distance between the rear of the appliance and the wall behind the appliance should be 50mm. A reduction of this space will increase the Energy consumption of products.
  • Keep the appliance ventilation openings free.
  • Install the appliance in a dry and well-ventilated place. The appliance is arranged for operation in places where the temperature comes within the following ranges, according to the climatic class given on the rating plate. The appliance may not work properly if it is left for a long time at a temperature outside the specified range.
Climatic Class Amb. T. (°C) Amb. T. (°F)
SN From 10 to 32 From 50 to 90
N From 16 to 32 From 61 to 90
ST From 16 to 38 From 61 to 100
T From 16 to 43 From 61 to 110
  • Install and level the appliance on a floor strong enough to take its weight and in a place suitable for its size and use.
  • Do not damage the appliance refrigerant circuit pipes.
  • Appliances with fitted handles must be situated at least 50mm from the wall on the hinge side so that the door can be opened by 90°.
  • Appliances with internal handles can be placed right up to the side wall.
  • Make sure the voltage specified on the rating plate corresponds to that of your home.
  • Do not use single/multi adapters or extension cords.
  • For the water connection, use the pipe supplied with the new appliance; do not reuse that of the previous appliance.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Electrical Shock Hazard!

  • Power cable modification or replacement must only be carried out by qualified personnel or by After-sales Service.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Risk of injury from repairs by nonprofessionals!

  • It must be possible to disconnect the appliance from the power supply by unplugging it or by means of a main two-pole switch installed upstream of the socket.

Notes

  • Do not block the air outlet area (on the back wall) with food products
  • If the freezer is provided with a flap, it is possible to maximize the storage volume by removing the flap (by bending it).
  • All shelves, flaps, and pull-out baskets are removable.
  • The internal temperatures of the appliance may be affected by the ambient temperature, frequency of door opening, as well as location of the appliance. Temperature settings should take into consideration these factors.
  • Unless otherwise specified the appliance accessories are not dishwasher safe.
  • The bigger distance between the backside of the appliance to the wall, the higher is energy-saving.

HOW TO INCREASE FREEZER STORAGE CAPACITY

You can increase storage capacity in the freezer compartment by:

  • Removing the baskets/flaps to allow the storage of big products.
  • Placing the food products directly on the freezer shelves.
  • Removing the Twist Ice Maker

FREEZER USE

6th SENSE GREEN INTELLIGENCE

The 6th Sense/ Green Intelligence function works to maintain the right temperature in the following cases:

  • The door opened for a while
    The function activates when the door opening causes the internal temperature to increase to values that do not ensure safe storage of food and remains active until optimal storage conditions have been restored.
  • Fresh food stored in the freezer
    The function activates when fresh food is placed in the freezer and remains active until optimal freezing conditions are reached so as to ensure the best freezing quality with the lowest power consumption.

NOTE: Besides the quantity of food loaded into the freezer, ambient temperature, and the quantity of food already inside the freezer affect the duration of the 6th Sense/ Green Intelligence function. Therefore significant duration variations are quite normal.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-2ON/STAND BY

This function turns On/Stand-by the freezer compartments. To put the product in Stand-by, press & hold the On/Stand-by buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-2 for 3 seconds. When the appliance is on Stand-by, the light inside the refrigerator compartment does not work. Remember that this operation does not disconnect the appliance from the power supply. To switch the appliance On again, simply press and hold for 3 seconds the On/Stand-By buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-2.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-3BLACKOUT ALARM

After a power blackout, your product is designed to automatically monitor the temperature in the freezer when electricity is resupplied. If the temperature in the freezer rises above freezing level, the Black Out indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-3 turns on, the alarm indicator Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4blinks and the acoustical alarm sounds when electricity is resupplied. To reset the alarm press the Stop Alarm Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4button just once.

In the case of Black Out Alarm, the following actions are recommended:

  • If the food in the freezer is unfrozen but still cold, all the food in the freezer should be eaten within the next 24 hours.
  • If the food in the freezer is frozen, this indicates the food was thawed and then refrozen when electricity was re-supplied which degrades the taste, quality, and nutritional value and also could be unsafe. It is recommended to not consume the food but to dispose of the entire content of the freezer. The Black Out Alarm is designed to provide guidance on food quality in the freezer in the event of an electricity blackout. This system does not guarantee food quality or safety and consumers are advised to use their own judgment in evaluating food quality in the freezer compartment.

TEMPERATURE ALARM

The acoustic alarm sounds and the temperature indicator (°C) blinks.

The alarm is activated when:

  • The appliance is connected to the power supply after prolonged disuse
  • The freezer compartment temperature is too high
  • The quantity of food loaded into the freezer exceeds that indicated on the rating plate
  • The freezer door has been left open for a long time.

To mute the alarm buzzer press the Stop Alarm buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4 just once. The Alarm indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4 is automatically turned off as soon as the freezer compartment reaches a temperature below -10°C and the temperature set indicator (°C) stops blinking and shows the chosen setting.

NOTE: The temperature alarm may even be activated following the prolonged opening of the door or after fresh food products have been placed in the freezing zone; the temporary increase in temperature signaled does not affect the perfect preservation of already frozen food.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5SHOCK FREEZE

The “Shock Freeze” compartment is specifically designed to freeze up to 2 kg of fresh food extremely quickly. The ultra-fast “Shock Freeze” function minimizes the formation of ice crystals inside the food as it freezes, thus ensuring it is of the best possible quality when defrosted prior to consumption. When the “Shock Freeze” function is not active, the compartment can be used as normal for traditional freezing or for the storage of already frozen foods.

NOTE: When the Shock Freeze function is active you may hear a humming sound. This is absolutely normal and is caused by airflow that permits optimum cold distribution inside the compartment.

Activating and deactivating the “Shock Freeze” function:

  1. Make sure at least 12 hours have passed since the last time the “Shock Freeze” function was activated (if at all). Do not activate the function more frequently than once every 12 hours.
  2. Make sure that the “Fast Freeze” function is not active: “Shock Freeze” and “Fast Freeze” functions cannot be active together at the same time.
  3. Empty the “Shock Freeze” compartment.
  4. Activate the “Shock Freeze” function by briefly touching the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 on the control panel: the icon lights up and the fans on the bottom of the compartment come on, increasing the flow of cold air and accelerating the freezing process as a result.
  5. Place the food to be frozen inside the compartment, a few centimeters (min. 2 cm) away from the fans at the bottom of the compartment, so that cold air can circulate.
  6. To achieve maximum freezing speed, we recommend not deactivating the “Shock Freeze” function until it is automatically deactivation, keeping closed the door.
  7. The “Shock Freeze” function is automatically deactivated 4-5 hours after its activation: the indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 switches off and the fans are deactivated.

The “Shock Freeze” function may nevertheless be switched off at any time as desired, by briefly pressing the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 on the control panel: the indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 switches off and the fans are deactivated.

Attention:

Incompatibility with the “Fast Freeze” function

To guarantee optimal performance, the “Shock Freeze” and “Fast Freeze” functions cannot be used at the same time. Therefore, if the “Fast Freeze” function is activated while the “Shock Freeze” function is running, the “Shock Freeze” function will be interrupted (and vice-versa).

  • If the fans in the Shock Freeze compartment do not start working
    After the “Shock Freeze” function has been activated, it may happen that the indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 lights up as expected, but the fans do not start working. This is normal and means that freezer defrosting is in progress. At the end of the defrosting phase (maximum duration: 1.5 hours), the fans will automatically start working and the “Shock Freeze” process will begin as normal.
  • If the indicator Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5does not light up
    If, after the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 is pressed, the iconWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-6 lights up: in this case the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 has been pressed for too long. To activate the “Shock Freeze” function, briefly touch the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5, without keeping it pressed for more than 1 second.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-6FAST FREEZE

The amount of fresh food (in kg) that can be frozen in 24 hours is indicated on the appliance rating plate. For optimum appliance performance, press 3 seconds the Shock Freeze/Fast Freeze buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-5 (until the Fast Freeze indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-6lights up) 24 hours before placing fresh food in the freezer. After placing fresh food in the freezer, 24 hours on the Fast Freeze function is generally sufficient; After 50 hours the Fast Freeze function automatically deactivates.

Attention: In order to save energy, when freezing small amounts of food, the fast freeze function can be deactivated after a few hours.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7ECO NIGHT FUNCTION (NIGHT TIME RATE)

The Eco Night function enables appliance energy consumption to be concentrated in the reduced rate hours (generally at night) when electricity is readily available and costs less than during the daytime (only in countries that utilize a time-based multi-rate system – check energy rates with the local electricity company). To activate the function, Press the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7 at the reduced rate start time (depending on the specific rates plan). For example, if the reduced rate starts at 8 p.m., press the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7 at that time. When the Eco Night indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7 is ON, the function is ON. Once the function is activated, the appliance automatically adapts energy consumption according to the time selected, i.e. consuming less energy during the day than at night.

IMPORTANT: To operate properly, the function must be on during the night and day. The function remains on until deactivated (or it is deactivated in case of a power failure or appliance switch-off). To deactivate the function, press the buttonWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7 again. When the Eco Night indicatorWhirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-7 is OFF, the function is OFF.

NOTE: The declared appliance energy consumption refers to operation with the Eco Night function deactivated.

AUTOMATIC DEFROST

This product is designed to defrost automatically according to conditions of use and ambient humidity.

STORE FOOD IN THE APPLIANCE

TIPS FOR FREEZING AND STORING FRESH FOOD

  • Before freezing, wrap and seal fresh food in aluminum foil, cling film, air and water-tight plastic bags, polythene containers with lids, or freezer containers suitable for freezing fresh food.
  • Food must be fresh, mature, and of prime quality in order to obtain high-quality frozen food.
  • Fresh vegetables and fruit should preferably be frozen as soon as they are picked to maintain the full original nutritional value, consistency, color, and flavor.

Some meat, especially game, should be hung before it is frozen.

NOTE:

  • Always leave hot food to cool before placing it in the freezer.
  • Eat fully or partially defrosted foods immediately. Do not refreeze unless the food is cooked after it has thawed. Once cooked, the thawed food can be refrozen.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING

The danger of food poisoning! Do not re-freeze defrosted food.

Using Ice Packs: Ice packs help in keeping frozen foodstuffs in case of power failure. For the best usage of them, place them above food stored at the top of the compartment.

Classification of frozen foods: Put the frozen products into the freezer and classify them. The storage date should be indicated on the packs, to allow use within expiry dates preservation.

Important: The table alongside shows the recommended maximum storage time for frozen fresh foods. Declared performance refers to appliance operation without ice packs, with the exception of the rising time.

Advice for storing frozen food

When purchasing frozen food products: Ensure that the packaging is not damaged (frozen food in damaged packaging may have deteriorated). If the package is swollen or has damp patches, it may not have been stored under optimal conditions and defrosting may have already begun.

  • When shopping, leave frozen food purchases until last and transport the products in a thermally insulated cool bag.
  • Once at home, place the frozen foods immediately in the freezer.
  • If food has defrosted even partially, do not re-freeze it. Consume within 24 hours.
  • Avoid, or reduce temperature variations to the minimum. Respect the best-before date on the package.
  • Always observe the storage information on the package.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-8

TWIST ICE MAKER

HOW TO MAKE ICE CUBES

You can remove the complete Twist Ice Maker (press and hold (1) the leveler on the left and push it (2) towards you) or you can just remove the ice cube tray by pulling it (3) towards you.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-9

Fill the tray with potable water (maximum level = 2/3 of the overall capacity).

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-10

Place again the Twist Ice Maker in its seat, or reinsert the ice cube tray within the Twist Ice Maker. Take care not to spill water.

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-11

Wait until the ice cubes are formed (it is recommended to wait for about 4 hours, with the Fast Freeze option active).

NOTE: Twist Ice Maker is removable. It can be placed in a horizontal position anywhere in the freezer compartment or taken out of the appliance when ice-making is not required.

HOW TO TAKE ICE CUBES

  1. Make sure that the storage bin is in place under the ice tray. If not, slide into place.
  2. Twist one of the levers firmly in the clockwise direction until the tray twists slightly. The ice cubes fall into the storage bin.Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-12
  3. Repeat Step 2 for the other half of the tray, if necessary. You can make ice cubes (see the chapter “HOW TO MAKE ICE CUBES”) and store them in the storage bin and pull it towards you.
  4. To get ice, slightly lift up the storage bin and pull it towards you.

NOTE: if you prefer, you can remove the entire Twist Ice Maker from the appliance, to take the ice cubes wherever is convenient for you (for example: directly on the table).

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-13

RECOMMENDATION IN CASE OF NO USE OF THE APPLIANCE

Short vacation
There is no need to disconnect the appliance from the power supply if you will be away for less than three weeks. Use up perishable food, and freeze other food.
If your appliance has an automatic ice maker:

  1. Turn it off.
  2. Shut off the water supply to the automatic ice maker.
  3. Empty the ice bucket.

Long vacation

Remove all the food if you are going away for three weeks or more. If your appliance has an automatic ice maker:

  1. Turn it off.
  2. Shut off the water supply to the automatic Ice maker at least a day before.
  3. Empty the ice bucket. Fix some wooden or plastic wedges to the upper part of both doors with adhesive tape and leave the doors open enough for air to circulate inside both compartments. This will prevent odor and mold from setting in.

Moving

  1. Take out all internal parts.
  2. Wrap them well, and fix them together with adhesive tape so that they do not bang together or get lost.
  3. Screw the adjustable feet so that they do not touch the support surface.
  4. Close and fix both doors with adhesive tape and, again using adhesive tape, fix the power cable to the appliance.

Power failure

In the event of a power failure, call the local office of your electricity supply company and ask how long it is going to last.

Note: Bear in mind that a full appliance will stay cold longer than a partially filled one. If ice crystals are still visible on the food, it may be frozen again, although flavor and aroma may be affected. If food is found to be in a poor condition, it is best to throw it away.

For power failures lasting up to 24 hours.

  1. Keep both doors of the appliance closed. This will allow the stored food to stay cold as long as possible.

For power failures lasting more than 24 hours.

  1. Empty the freezer compartment and arrange the food in a portable freezer. If this type of freezer is not available and, likewise, no artificial ice packs are available, try to use up the food, which is more easily perishable.
  2. Empty the ice bucket.

TIPS FOR SAVING ENERGY

  • Install the appliance in a dry, well-ventilated room, but not a heat source (e.g. radiator, cooker, etc.). If required, use an insulating plate.
  • Allow warm food and drinks to cool down before placing them in the appliance!
  • When thawing frozen products, place them in the refrigerator. The low temperature of the frozen products cools the food in the refrigerator.
  • Open the appliance doors as briefly as possible.
  • The ventilation opening in the base should be cleaner occasionally with a vacuum cleaner or paintbrush to prevent increased power consumption.

MAINTENANCE AND CLEANING

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Danger of electric shock!

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-14

  • Before any cleaning or maintenance operation, unplug the appliance from the mains or disconnect the electrical power supply.
  • Periodically clean the appliance with a cloth and a solution of lukewarm water and neutral detergent specifically for refrigerator interiors.
  • Never use detergents or abrasives.
  • Never clean refrigerator parts with flammable fluids.
  • The fumes can create a fire hazard or explosion. Clean the outside of the appliance and the door seal with a damp cloth and dry with a soft cloth.

Do not use steam cleaners.

Clean the condenser using a vacuum cleaner, proceeding as follows: remove the front plinth (see installation manual) and proceed to clean the condenser.

Important:

  • The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry cloth.
  • The refrigeration system pipes are located near the defrost pan and can become hot. Periodically clean them with a vacuum cleaner.

LED LIGHT SYSTEM

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-4WARNING Risk of injury from repairs by nonprofessionals!

  • The light system inside the freezer compartment uses LED light, allowing better lighting as well as very low energy consumption.
  • If the LED light system does not work, please contact the Service to replace it.

TROUBLESHOOTING GUIDE

Before contacting After-sales Service…

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Noises coming from your appliances are normal since it has a number of fans and engines to regulate performances that switch on and off automatically.
Some of the functional noises can be reduced through

  • Levelling the appliance and installing it on an even surface
  • Separating and avoiding contact between the appliance and furniture.
  • Checking if the internal components are correctly placed.
  • Checking if bottles and containers are not in contact with each other.

Some of the functional noises you might hear:

A hissing sound when switching on the appliance for the first time or after a long pause. A gurgling sound when refrigerant fluid enters into the pipes. Buzzing sound when the water valve or fan starts working. A cracking sound when the compressor starts or when ready ice drops into the ice box Abrupt clicks when the compressor switches on and off.

Automatic Ice maker noises (on some models):

Since your appliance has an automatic ice maker, you may hear buzzing (from the water valve), trickling water, and the clatter of the ice falling into the bucket.

The appliance is not working:

  • Is the power cable plugged into a live socket with the proper voltage?
  • Have you checked the protection devices and fuses of the electrical system in your home? If your automatic ice maker does not work (on some models):
  • Has the freezer had enough time to become cold? With a new appliance, this may take overnight.
  • Is the automatic ice maker ON/OFF button set to ON?
  • Make sure the lever of the automatic ice maker, inside the freezer compartment, is not turned to OFF, i.e. in the horizontal position (on some models).
  • Is the water turned on? Is water getting to the automatic ice maker?
  • Is there a water filter installed on the appliance (on some models)? This filter may be clogged or installed incorrectly. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a qualified person or a technician.

If there is water in the defrost pan:

  • This is normal in hot, damp weather. The pan can even be half full. Make sure the appliance is level so that the water does not overflow. If the edges of the appliance cabinet, which come in contact with the door seal, are warm to the touch:
  • This is normal in hot weather and when the compressor is running.

If the light does not work:

  • Have you checked the protection devices and fuses of the electrical system in your home?
  • Is the power cable plugged into a live socket with the proper voltage?
  • Has the light bulb burnt out?

In the case of burnt-out bulbs:

  1. Always unplug the appliance from the mains.
  2. See chapter “Maintenance and Cleaning”.

If the motor seems to run too much:

  • Is the condenser free of dust and fluff?
  • Are the doors properly closed?
  • Are the door seals properly fitted?
  • On hot days or if the room is warm, the motor naturally runs longer.
  • If the appliance door has been left open for a while or if large amounts of food have been stored, the motor will run longer in order to cool down the interior of the appliance.
  • Motor running time depends on different things: number of door openings, amount of food stored, the temperature of the room, and setting of the temperature controls.

If the appliance temperature is too high:

  • Are the appliance controls correctly set?
  • Has a large amount of food been added to the appliance?
  • Check that the doors are not opened too often.
  • Check that the doors close properly.
  • Make sure that airflow vents inside the compartment are not blocked, as this prevents the circulation of cold air.

If there is moisture build-up:

  • Make sure that airflow vents inside the compartment are not blocked, as this prevents the circulation of air.
  • Make sure that the food is properly packaged. Dry any dampness on food containers before placing them in the appliance.
  • Check that the doors are not opened too often. When the door is opened, humidity from the room air enters the appliance. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.
  • If the room is very humid, it is normal for moisture to build up inside the refrigerator.

If the doors do not open and close properly:

  • Check that food packages are not blocking the door.
  • Check that the internal parts or automatic ice maker are not out of position.
  • Check that the door seals are not dirty or sticky.
  • Ensure the appliance is level.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

Switch the appliance on again to see if the problem has been solved. If it has not, disconnect the appliance from the power supply and wait for about an hour before switching it on again. If, after performing the checks described in the Troubleshooting Guide and switching the appliance on again, your appliance still does not work properly, contact the After-sales Service, and explain the problem.

Specify:

  • the model and appliance serial number (stated on the rating plate),
  • the nature of the problem,
  • the Service number (the number after the word SERVICE on the data plate on the inside of the appliance),
  • your full address,
  • your telephone number and area code.

Note:

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-15

The direction of the door opening can be changed. If this operation is performed by After-sales Service it is not covered by the warranty.

ELECTRICAL CONNECTION FOR GREAT BRITAIN AND IRELAND ONLY

Warning – this appliance must be earthed

Whirlpool-WVA31612NFW-Freestanding-Vertical-Freezer-fig-16

Fuse replacement

If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows:

  1. Remove the fuse cover (A) and fuse (B).
  2. Fit replacement 13A fuse into fuse cover.
  3. Refit both into the plug.

Important

The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted. Correct replacements are identified by the color insert or the color embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store.

For the Republic of Ireland only

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type.

Socket outlet/plug (valid for both countries)

If the fitted plug is not suitable for your socket outlet, please contact After-sales Service for further instructions. Please do not attempt to change the plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations.

FAQ’s

What is the best setting for a Whirlpool freezer?

The recommended freezer temperature to keep your food safe is at or below 0°F (-18°C), but your freezer may need to be set higher or lower depending on its environment and other factors. The typical freezer factory setting on Whirlpool® refrigerators is a great starting point at the recommended 0°F (-18°C).

What causes a Whirlpool freezer to freeze up?

Frost is likely to build if the door is left open for a long period of time. This allows excess humidity to enter the refrigerator and freezer sections. Make sure the door is closing completely and is not blocked by something between the door gasket and cabinet.

How long do Whirlpool freezers last?

Most refrigerators are designed to last between 10 and 20 years.

Why my Whirlpool freezer is not cooling?

There are several causes for a refrigerator that doesn’t cool, including dirty condenser coils, poor ventilation, improper installation, faulty or dirty gasket seals, unorganized food storage, appliance location, and malfunctioning internal parts.

Why is my Whirlpool freezer not defrosting?

If the defrost timer is defective, it may not advance into the defrost cycle, or it may not send power to the defrost heater during the defrost cycle. To determine if the defrost timer is defective, slowly advance the dial into the defrost cycle. The compressor should turn off and the heater should turn on.

How long does a freezer stay cold?

Keep the refrigerator and freezer doors closed as much as possible to maintain the cold temperature. The refrigerator will keep food cold for about 4 hours if it is unopened. A full freezer will keep the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.

Is Max or min colder on the Whirlpool freezer?

Yes, Min is the Warmest and Max is the coldest.

Where is the thermostat on a Whirlpool freezer?

The defrost thermostat is located behind the back panel in the freezer section.

What setting ought to be used for my Whirlpool chest freezer?

The ideal freezer temperature to keep your food safe is at or below 0°F (-18°C), although depending on its environment and other circumstances, your freezer may need to be set higher or lower. The standard 0°F (-18°C) freezer factory setting on Whirlpool® refrigerators is a wonderful place to start.

The Whirlpool chest freezer needs to be reset.

Turn off the circuit breakers in your home and/or unplug your refrigerator for five to ten minutes to reset the electricity to your Whirlpool freezer.

In a Whirlpool freezer, where is the thermostat located?

In the freezer area, the defrost thermostat is concealed behind the back panel.

What freezer temperature is the coldest?

The following guidelines apply to the coldest settings on every refrigerator: The refrigerant power is shown by the numbers on the refrigerator’s temperature dial. The refrigerator will maintain a cooler temperature as the number rises. Your refrigerator will be the coldest when you set it to 5.

Why isn’t the fridge in my Whirlpool cooling?

The most frequent reason for a Whirlpool refrigerator not cooling is dirty condenser coils. As the refrigerant flows through the condenser coils, heat is released from them. The coils cannot effectively discharge the heat if they are covered in dirt and debris.

How can I get my Whirlpool freezer to freeze more quickly?

24 hours before packing the freezer with a lot of fresh food, press the button.

How long can freezers operate without electricity?

Food in a refrigerator will remain safe for up to 4 hours if the doors are kept closed. 48 hours in a fully-stocked freezer and 24 hours in a partially-stocked freezer.

Download this PDF Link: Whirlpool WVA31612NFW Freestanding Vertical Freezer Instructions Manual

References

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