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AKCORD Wireless CarPlay Adapter Wireless Dongle for iPhone

AKCORD-Wireless-CarPlay-Adapter-Wireless-Dongle-for-iPhone-PRODUCT

Specifications

  • Compatibility: Factory-wired Apple CarPlay interface
  • Supported System: iOS
  • Supported Function: CarPlay

Product Usage Instructions

Reconnecting CarPlay
To automatically reconnect your CarPlay device, follow these steps:

  1. Connect your phone to the CarPlay adapter for the first time.
  2. The car will automatically connect to your phone when you start it later.

If your phone gets disconnected and the CarPlay adapter is connected to another phone, you will need to manually reconnect it yourself.

Checking Compatibility with Your Car

To check if the MMB CarPlay Adapter is compatible with your car, follow these steps:

  1. If your car is equipped with a factory-wired Apple CarPlay interface, it is compatible with the CarPlay adapter.
  2. If you are unsure about compatibility, provide us with the model and year of your vehicle for further assistance.

Connecting Multiple Mobile Phones

You can connect multiple mobile phones to the CarPlay adapter. However, please note the following:

  • If you want to connect another phone, you must cancel the currently connected phone.
  • You cannot connect two phones simultaneously.

Troubleshooting CarPlay Connection Issues

If you are experiencing issues connecting your iPhone to your
car’s CarPlay, follow these steps:

  1. Provide us with your car model and year for further assistance.
  2. You can also take photos or videos of the issue and send them to us for quick and accurate problem identification.

Heat and Performance

If you feel that the CP box is getting hot to the touch, please note the following:
Rest assured, our product has undergone rigorous testing, and the heat you feel should not impact its operational speed or safety.

Frequently Losing Connection or Failing to Start

If your device frequently loses connection or fails to start, it may be due to insufficient power from the CarPlay port in some car models. To resolve this issue, please follow these steps:

  1. Contact the seller with your car model information.
  2. We will provide you with a suitable cable to ensure sufficient power for the CarPlay adapter.

FAQ

Q: Can't automatically reconnect?

A: CarPlay has a memory function when connecting. After you connect for the first time, the car will automatically connect when you start it later. If your phone is disconnected and the device is connected to another phone, you will need to reconnect it yourself.

Q: How do I check if the MMB CarPlay Adapter is compatible with my car?

A: If your car is equipped with a factory wired Apple CarPlay interface, it is compatible with your car. If you are unsure about compatibility, you can provide us with the model and year of your vehicle.

Q: Can I use this product with my Android phone?

A: I'm sorry, but this product exclusively supports the iOS system and CarPlay function. It is not compatible with Android phones.

Q: Can the product be connected to multiple mobile phones? For example, my wife’s mobile phone also wants to be connected.

A: Of course, but please don't get me wrong, if you want to connect another phone, you must cancel the currently connected phone, and you cannot connect two phones at the same time.

Q: I have an iPhone and my car supports CarPlay, but it still won't connect?

A: Can you tell me your car model and year? Or take photos or videos and send them to us so we can find the problem quickly and accurately.

Q: My car was equipped with CarPlay from the factory, but the device doesn't work when I plug it in. what do I do?

A: Please follow the steps below: Make sure the device is plugged into the same USB port used for wired CarPlay, which is usually marked with the CarPlay logo or smartphone icon. Since our devices communicate through the CarPlay protocol port, make sure your car's launch application settings default to Apple CarPlay. If set to Android Auto or another app, change it in the vehicle settings to connect to CarPlay.

Q: I used the CP box, and it felt quite hot to the touch. Is this normal, and will it impact its performance speed?

A: Rest assured, our product has undergone rigorous testing, and the heat you felt should not affect its operational speed or safety.

Q: Why does my device frequently lose connection or fail to start?

A: Some car models may not provide the necessary voltage through the CarPlay port, causing the device to reboot due to insufficient power. Please contact the seller with your car model information, and we will provide a suitable cable to resolve the issue.

Documents / Resources

AKCORD Wireless CarPlay Adapter Wireless Dongle for iPhone [pdf] User Guide
Wireless CarPlay Adapter Wireless Dongle for iPhone, CarPlay Adapter Wireless Dongle for iPhone, Adapter Wireless Dongle for iPhone, Wireless Dongle for iPhone, Dongle for iPhone, iPhone

References

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