VVX 500 Poly VVX On-Demand Call Recording and Bluetooth VoIP Phone
Poly VVX On-Demand Call Recording and Bluetooth User Guide
Internet Phone System
Part 1. Call Recording – on-demand integrated call recording capabilities available on Poly VVX models with a USB port. The client can choose to:
- Use an existing USB 2.0 or 3.0 compatible jump drive
- Purchase a 16GB USB jump drive from POPP (stores up to 500 hours of audio as .wav files.)
Enable Call Recording feature in Poly telephone
- Plug a USB 2.0 or 3.0 compatible jump drive into one of the USB ports located on the top (remove cover) or back of the telephone. “Storage media attached” will display when a compatible jump drive is properly connected.
- Make sure there is sufficient storage available on the USB jump drive to store calls. A five-minute call equals approximately 2.5M of storage. Storage hours remaining (e.g., “USB storage: 99+ hrs. left”) will display on the screen.
Record a Phone Call in Progress
Call Recording is available on a per-call basis. You must start and stop the recording of each call.
During a call:
- To start recording, touch [Record] softkey + [Start] softkey
- To pause recording, touch [Pause] softkey
- To resume recording, touch [Resume] softkey
- To stop recording, touch [Stop] softkey
Note: Call recording stops automatically when you hang up or when a call is transferred to another phone
Listen to or Delete Recorded Calls:
Make sure that the USB jump drive is plugged into the USB port on the telephone
- Press the [Home] button
- Touch [Settings] + [Features…] + [Removable Storage Media…] + [Browse Recordings…]
- Recorded calls are listed in chronological order with the most recent recording listed at the bottom
- Touch the display, drag up or down to scroll through the list of recorded calls, and touch the desired call to select it
- Touch [Open] softkey + [Play] softkey to play
While listening to a call:
- To adjust playback volume, press the [- or +] volume button
- To pause/stop playback, touch [Pause] softkey
- To resume playback, touch [Resume]
- Touch [Exit] softkey to return to the list of recorded calls
To delete a call:
- Touch the desired call to select it
- Touch [Delete] softkey to delete the call
- Touch [Yes] softkey to confirm deletion or touch [Back] softkey to cancel
- Press the [Home] button to exit when finished
Note: You can also listen to and delete recorded calls by connecting the USB jump drive to your computer.
Part 2. Bluetooth – available on Poly VVX 600 and above
Compatible phone models feature integrated Bluetooth® 2.1 EDR
To enable Bluetooth:
- Touch: [1 Settings] + [1 Basic] + [12 Bluetooth Settings] + [Bluetooth Radio (On/Off)] + [On]
- Touch the [←] icon (top left of screen)
- Touch [2 Manage BT Headsets]:
- Touch [Scan] softkey
- Once Bluetooth headset is detected, touch [Add] softkey
- The Bluetooth headset is now paired to the phone. A Bluetooth symbol will display on the home screen
- Using Bluetooth Headset (the process may vary depending on headset manufacturer)
- Answering Calls (calls will alert the Bluetooth headset and ring the phone):
- Press the headset button
on the phone or press the button on the Bluetooth headset to answer a call - To move a call from the phone to a Bluetooth headset, press the headset button on the phone or press the button on the Bluetooth headset
Ending Calls:
- Press the headset button or touch [End Call] softkey to end the call on the phone or press the button on the Bluetooth headset to end the call from the headset
Paging:
- Touch [Paging] softkey + [Page Group] and press the headset button to the page using a Bluetooth headset
Note: Pages using a Bluetooth headset may not sound as loud or clear as pages from the phone
Volume Adjustments:
- Incall volume is adjusted by pressing the
buttons on the phone or using the volume buttons on the Bluetooth headset. Volume changes will automatically save after adjusting. - Bluetooth headset alert volume is adjusted using Bluetooth headset volume buttons (while a call is alerting only).
Muting calls:
- Press the mute button on the phone to mute the Bluetooth headset
- Additional Bluetooth headset features may be available, depending on the headset manufacturer and model. See your Bluetooth headset user guide for options available (e.g., redial, reject a call, mute, etc.)
For Additional Training and Support
- Visit www.popp.com or call POPP Communications at 763-797-7900
For service, call 763-797-7900 or visit www.popp.com
© POPP.com, Inc. All rights reserved.
Documents / Resources
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POPP VVX 500 Poly VVX On-Demand Call Recording and Bluetooth VoIP Phone [pdf] User Guide VVX 500, Poly VVX On-Demand Call Recording and Bluetooth VoIP Phone, Bluetooth VoIP Phone |
