HuddleCamHD 10X-GY-G3 2.1 MP - logo

HuddleCamHD 10x (Gen 3)
USB 3.0 PTZ CAMERA
INSTALLATION & OPERATION MANUALHuddleCamHD 10X-GY-G3 2.1 MP - Physical Descripti

Please check HUDDLECAMHD.com for the most up to date version of this document

Precautions

Safety Tips
  • Please read this manual carefully before using the camera.
  • Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
  • Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
  • Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
  • Keep the camera away from strong electromagnetic sources.
  • Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
  • Do not clean the camera with any active chemicals or corrosive detergents.
  • Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
  • After the long-term operation, moving components can wear down. Contact your authorized dealer for repair.

In The Box

Supplied Equipment
  • HD Color Video Camera (1)
  • 12V/2.0A DC Power Adapter (1)
  • Installation Bracket (1)
  • Installation Screw (1)
  • USB 3.0 Data Cable (3m), Serial Control Cables (RS-232C to RS-485)
  • IR Remote Controller (1)
  • User Manual (1)

Physical Description

Front View

HuddleCamHD 10X-GY-G3 2.1 MP - Physical Description

  1. Lens
  2. IR Receiver
    To receive IR remote controller signal.
  3. Power LED
    Blue LED lights when unit is powered and on.
  4. Stand by LED
    Orange LED lights when unit is powered and in standby.
  5. IR Receiver
    To receive IR remote controller signal.
Rear View

HuddleCamHD 10X-GY-G3 2.1 MP - Physical Descrip

6. USB 3.0 Interface
For connection to PC USB 3.0 port (also compatible with USB 2.0 port and driver).
7. IR Selective Switch
When using only one remote to control more than one camera, this switch will assign a unique ID to each camera.
8. RS232 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc…
9. RS485 IN / OUT
Used for daisy chaining multiple cameras for RS-232 & RS-485 control.
10. DC IN 12V Socket
Only use the Power Adapter supplied with this camera.

Bottom View

HuddleCamHD 10X-GY-G3 2.1 MP - Bottom View

  1. Dip-Switch
    Used for changing hardware settings of the camera.
  2. Tripod
    Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.
Dip-Switch Settings

Note: When changing Dip-Switch settings, make all changes with camera powered off.
HuddleCamHD 10X-GY-G3 2.1 MP - When changingDip-Switch 1, 4, & 5 – Reserved.
Dip-Switch 2 – Switch for settings the control protocol.
ON = RS-485 control & PELCO-D.
OFF = RS-232 control & VISCA.
Dip-Switch 3 – Switch for firmware upgrading.
Note: When ON, USB 3 output will be disabled.
Dip Switch 6 – Switch for toggling IR remote control.
ON = IR remote control disabled.
OFF = IR remote control enabled.

Cable Connection Info

RS-232C – IN Reference
HuddleCamHD 10X-GY-G3 2.1 MP - Cable ConnectionRS232 OUT, RS-485 – In / Out Reference

HuddleCamHD 10X-GY-G3 2.1 MP - RS232 OUT

RS-485 Reference

HuddleCamHD 10X-GY-G3 2.1 MP - Reference

OSD MENU

On Screen Display Menu – Use the OSD menu to access and change the camera’s settings.
Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.

The Dome OSD Menu is as follows:

♦ Protocol
o Address
Range: 1 – 7
Default Value: 1
• Protocol
Range: Visca, Pelco-D
Default Value: Visca
o Baudrate
Range: 2400, 4800, 9600, 8400
Default Value: 9600
 Pan/Tilt
o IR Address
Range: 1 – 3 (IR switch dependent)
Default Value: 1
o Pan Speed
Range: 1 – 24
Default Value: 14
o Tilt Speed
Range: 1 – 18
Default Value: 10
o Picture Freeze
Range: On, Off
Default Value: Off
o Loc Resume
Range: Off, 30, 60, 90
Default Value: Off
♦ Information
o Version
o Model
o Date
(Firmware version)
HuddleCamHD G3
(Manufacture Date)

The Lens OSD Menu is as follows:
♦ Exposure

o Brightness
Range: 0 – 255 (increments of 5)
Default Value: 50
o Backlight
Range: On, Off
Default Value: Off
o AE
Range: Auto, Shutter
Default Value: Auto
o Shutter
Range: 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150,
1/180, 1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000,
1/1250, 1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000,
1/10000
Default Value: 1/30
o Anti-Flicker
Range: 50, 60
Default Value: 60
♦ Color
o Contrast
Range: 0 – 255
Default Value: 50
o Hue
Range: 1 – 100
Default Value: 50
o Saturation
Range: 1 – 100
Default Value: 50
o Sharpness
Range: 1 – 127
Default Value: 50
o WB
Range: Auto, Manual
Default Value: Auto
o ColorTemp   Range: 1500 – 15000 (increments of 100) Default Value: 4900
♦ Image
o Image Flip
Range: Off, All, Flip, Mirror
Default Value: Off
o Frame
Range: 30/25
Default Value: 30
o Image Mode Range: Bright, Beauty, Normal, Clear Default Value: Normal

IR Remote Controller
(Note: Some buttons do not operate for all camera models)

  1. Reset:
    Restarts the camera and restores it to Factory Default settings. (Note: Will delete all memory).
  2. Camera Selection
    Select Camera ID: 1, 2 or 3
  3. Preset Positions
    1-9: Preset Positions
    Set: Setting Preset Position
    Clear: Clear Preset Position
    Call: Call Preset PositionHuddleCamHD HC10XA 10XA - IR Remote ControllerNote: To Set / Call preset position 1, you should press number key “1”, then press Set / Call to Set or Call the position
  4. Fast Zoom in/out Control Zone
    +: Zoom in quickly
    -: Zoom out quickly
  5. Pan/Tilt Controller
    HuddleCamHD 10X-GY-G3 2.1 MP - Physical Desc
  6. Additional Function Zone
    Freeze: Image Freeze
    BL: Back-light Compensation
    WB: White Balance
    AE: Auto Exposure
    D Zoom: Digital Zoom
    HDMI: Swap to HDMI video output
    DVI: Swap to DVI video output
    Format: Swap between different formats
  7. Power Supply Switch
    Power On / Off button
  8. OSD Menu Zone
    Dome OSD: Enter Pan Tilt Zoom OSD menu Lens OSD: Enter lens OSD menu
  9. Slow Zoom In/Out Zone
    +: Zoom in slowly
    -: Zoom out slowly
  10. Focus Control Zone
    Auto: Turn on auto focus
    Manual: Turn on manual focus
    Far: Set focus at farther distance
    Near: Set focus at nearer distance
  11. Pan/Tilt Function Zone
    L-Limit: Set left boundary limit scanning position
    Scan: Enable Boundary Scanning (Auto Panning)
    R-Limit: Set right boundary limit scanning position
    Home: Go to camera’s Home position
    Tour: Enable automatic patrol tour of presets
    Rev: Enable image flip for ceiling mounting

Connection Instructions

  1. Connect included Power Supply to the camera.
  2. Wait for camera to come to Home Position.
  3. Connect included USB 3.0 cable to camera and USB 3.0 port of PC (unit is also backwards compatible with USB 2.0 port).
  4.  Select and configure camera in your software of choice.

NOTE: Failure to follow this sequence may result in no connection to PC.

Care Of The Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

Installation Instructions

Desktop Installation

When using the HuddleCam on a desk, make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure
that the camera’s pan and tilt mechanism operates normally.HuddleCamHD 10X-GY-G3 2.1 MP -Installation

Tripod Installation

When using the HuddleCam™ with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications: Note: Tripod must stand on a level surface.

HuddleCamHD 10X-GY-G3 2.1 MP - Tripod Installation

Ceiling Mount

Step1: Secure the Ceiling Plate to the ceiling.

HuddleCamHD 10X-GY-G3 2.1 MP - Secure the Ceiling

Step 2: Fix the Triangle Plate to the camera

HuddleCamHD 10X-GY-G3 2.1 MP -the camera

Step 3: Connect the Triangle Plate to the Ceiling Plate.

HuddleCamHD 10X-GY-G3 2.1 MP -Use the screws

Troubleshooting

Problem Cause

Resolution

There is no power to the camera. Power adapter is disconnected from mains or from camera. Check the connections between the camera, power adapter and mains. If anything is

disconnected, reconnect it.

Power switch is set to OFF. Set the power switch to ON.
Camera will not connect to the PC via USB. USB cable is bad. Try new USB Cable
Camera connects sometimes. Connect USB only after camera has completely booted.
Camera unable to pan, tilt, and/or zoom. Menu is currently displayed on the screen. Retry after exiting the menu.
Pan, tilt or zoom range limit was reached. Try to pan/tilt/zoom in the other direction.
Remote control not working. The “camera select” button on the remote control is not set to match the “IR select” switch number set on the camera. Choose the correct “IR select” number to match camera settings.
Camera cannot be controlled via VISCA. The connection between the PC and camera is incorrect. Refer to Cable Connection Info section of this manual.
Commands being sent are incorrect. Refer to VISCA manual.
The Camera is not working at all. No response or image from camera. Disconnect power, and wait a few minutes, then connect the power again. Retry.

Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality). External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably. USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to use any extension system. USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCam Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:HuddleCamHD HC10XA 10XA - Video

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera).
If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:
HuddleCamHD 10X-GY-G3 2.1 MP - RS232--In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).

Specs

Model Number: HC10X-GY-G3, HC10X-WH-G3

Camera & Lens
• Video CMOS Sensor 1/2.8” CMOS 2.1 Mega Pixel
• Frame Rate 30fps 1920 x 1080p, 30fps 1280 x 720p
• Lens Zoom 10X Optical Zoom, f=4.7-47mm
• Field of View 8° (tele) to 61° (wide)
• Min Lux 0.1 Lux
• Warranty  2 years parts and labor
Pan/Tilt Movement
• Pan Movement 0-359°
• Tilt Rotation Up: 90°, Down: 45°
• Presets 64 Presets, 4 Patrol lines
Rear Board Connectors
• Video Interface USB 3.0
• Control Signal Interface Mini DIN-8 (VISCA IN, VISCA OUT/RS485)
• Control Signal Config. Dip-Switch Pin 6/TTL Signal
• Baud Rate 9600 bps
• Power Supply Interface DC 12V 2A
Electrical Index
• Power Supply Adapter 12V DC 2A
• Input Voltage 12V DC (10.5-14V DC)
• Input Power 24W (Max)
• Working Environment Indoor
Physical
• Material Aluminum, Plastic
• Dimensions 5.7”W x 6.4”H x 5.8”D [7.2”H w/ Tilt Up] (145mm x 163mm x 148mm [183mmH w/ Tilt Up])
• Weight 2. 4 lbs (1.1 kg)
• Box Dimensions 12.13” x 9.25” x 9.5” (309mm x 235mm x 242mm)
• Boxed Weight 5.6 lbs (2.55 kg)
• Color Gray or White
• Operating Temperature 32°F to +113°F (0°C to +45°C)
• Storage Temperature -14°F to 140°F (-10°C +60°C)
• Working Environment Indoor only

Documents / Resources

HuddleCamHD 10X-GY-G3 2.1 MP 1080p PTZ Camera 10x Optical Zoom 30 fps Gray [pdf] Instruction Manual
2.1 MP 1080p PTZ Camera 10x Optical Zoom 30 fps Gray, 10X-GY-G3

References

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