Toshiba 4820-5LG 15-Inch Touchscreen LCD Monitor
Introduction
A 15-inch touchscreen LCD monitor from Toshiba, the 4820-5LG, is designed to provide an engaging and adaptable visual experience for a variety of applications. This monitor provides comfort and functionality to a variety of contexts, from retail and hospitality to healthcare and industrial sectors, thanks to its small size and touch-sensitive interface. It is a useful tool for interactive projects and presentations because of its touchscreen capabilities and LCD technology. Let’s examine some of the Toshiba 4820-5LG Touchscreen LCD Monitor’s salient characteristics and elements.
For the consumer … fast, accurate checkouts and visibility of services
The ubiquity of the world wide web and the pervasiveness of mobile handsets, netbooks, and laptop PCs give consumers near-limitless access to on-demand products, information, and services. For retailers focused on strengthening customer advocacy, checkout speed, accuracy, and a personalized shopping experience, it is no longer a differentiator to open new channels of communication with customers, it is a business imperative.
Create advocates by elevating the customer shopping experience
The SurePoint™ flat-panel touch display gives retailers a simple, yet innovative way to create a unique and distinctive experience for customers. Touchscreens help associates minimize wait time with speedy, accurate checkouts. When customer-facing displays are present for shoppers, they can scroll through receipts, access loyalty account information and respond to store promotions. Touch displays can also introduce new services at the point-of-sale, including third-party offers that help generate incremental revenue—all while making your store a favorite place to shop.
Highlights
- Environmentally friendly LED backlight technology
- Unintentional touch rejection for enhanced usability
- Deep sleep enabled with Toshiba Remote Management Agent
- Easily attaches and detaches I/O for improved serviceability
- Embedded diagnostics promote display life
- Flashable firmware updates
For the employee … less training time, less stress
The Toshiba SurePoint touch display is engineered for optimum usability for store associates. Touchscreens dramatically reduce training time, enhancing the associate’s confidence and productivity.
Speed employee training and increase accuracy, employing intuitive touch interfaces
Robust infrared (IR) touchscreens never need recalibrating and they offer the most flexibility for various input devices—from a bare finger or stylus to a credit card—speeding transactions. Glare-proof tempered glass and unique unintentional touch rejection maximize usability. In addition, tactile and auditory feedback during transactions—including a forward-facing speaker kit—help associates avoid unnecessary errors.
For the retailer … a smarter business
Retailers who deploy Toshiba SurePoint touchscreens at checkout can begin seeing an immediate return on their investment. Touch displays promote significantly faster throughput that can potentially reduce the number of checkout lanes open and the number of cashiers required at the front end.
Deliver quick return on investment, streamlining operations, controlling costs, and managing risk.
While the innovative Toshiba SurePoint touch display helps improve employee productivity and positively impacts customer loyalty, it also enables retailers to operate smarter and realize a fast return on investment. For example, flashable firmware and security updates help reduce service and staffing costs. Built-in diagnostic tools monitor each display’s health with critical information such as bulb life, brightness settings, and power-on hours, maximizing the usable life. Peripherals can be attached and removed easily without disassembling the display, simplifying future upgrades.
The latest Toshiba SurePoint touch displays help retailers demonstrate their environmental commitment and build a sustainable business. More energy efficient than ever before, new displays support ultra-low power deep sleep automation and feature LED backlight technology free from harmful chemicals.1 The retail-hardened design ensures long service life even under the most extreme conditions. In addition, displays are constructed from recycled materials and packaging is made from 100 percent recycled post-consumer waste to help reduce the cost and environmental impact of end-of-life disposal.
Trust Toshiba’s retail experience
As the world’s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers end-to-end solutions for checkout, consumer interactions, and retail operations that unlock amazing new possibilities for retailers and shoppers everywhere. In partnership with the Together Commerce Alliance, our global business partner program, we help bring innovation and value to every retailing experience so that you can delight your customers every day, everywhere.
Product Overview
- Intuitive, infrared touch display
- High-contrast ratio, minimal glare, and wide-angle viewing
- High brightness, active-matrix display supports full motion video for better viewing
- Convenient infrared technology interaction accepts various modes of input
- The energy-efficient design offers low power consumption
- Supports deep sleep on Toshiba SurePOS units
- Direct attachment by USB to I/O and POS
- Forward-facing speaker kit
- Spill-resistant retail-hardened construction
- Integrates with various optional peripherals for a unified appearance (magnetic strip readers, keypads, key locks and speakers
- 32-key programmable keypad for rapid data entry (optional)
- A choice of 12-inch or 15-inch display
- Wide tilt range for ergonomically correct viewing
- Multiple mounting options for versatile placement options
- The 180-degree rotational range enables use by cashier and/or customer
- Stable mount fixtures offer a steady screen display
- Available in pearl white or iron gray to match existing POS hardware
Specifications
Toshiba SurePoint Touch Display Technical Requirements
| Model Number – Touch | 4820 – 2LW | 4820 – 2LG | 4820 – 5LW | 4820 – 5LG |
| Screen Size | 12.1” | 12.1” | 15” | 15” |
| Resolution | 800 × 600 | 800 × 600 | 1024 × 768 | 1024 × 768 |
| Model Color | Pearl White | Iron Gray | Pearl White | Iron Gray |
| Backlit bulb | LED backlight | LED backlight | LED backlight | LED backlight |
| Power requirements | 18 W max (20 W
w/ brick), 15 W typical |
18 W max (20 W
w/ brick), 15 W typical |
18 W max (20 W
w/ brick), 15 W typical |
18 W max (20 W
w/ brick), 15 W typical |
| Energy consumption efficiency* | N/A | |||
Connectivity
| Video interface | Analog |
| Touch interface | Powered USB, standard USB |
Optional mounting features
| Mounting stands | Integrated mounting stands: Toshiba SurePOS 700, Toshiba SurePOS 500 (second display) Weighted distributed base
VESA-compliant adapter |
Optional I/O devices
| Magnetic Stripe Reader (MSR) w/Keylock | Three track MSR
2-position programmable lock (up to 4-position available as an option) |
| Keypad w/MSR and Keylock | 32-key programmable keypad with three-track MSR
2-position programmable lock (up to 4-position available as an option) |
| Speaker Kit | Forward-facing speaker assembly |
Physical dimensions and weight
| Maximum dimensions (W×D×H) | 12 inch: 12.12 × 2.2 × 10.43 (308 × 56 × 265 mm)
15 inch: 14.13 × 2.2 × 11.87 (359 × 56 × 301.5 mm) |
| MSR | 7.68 × 1.49 × 2.87 (195.5 × 38 × 73 mm) |
| MSR and Keypad | 8.27 × 2.09 × 5.31 (210 × 53 × 135 mm) |
| Weight | 12 inch: 5.51 lbs (2.5 kg)
15 inch: 7.37 lbs (3.35 kg) |
Software
| Operating Systems supported† | Toshiba 4690 OS V5.2, or higher**
Microsoft Windows Embedded for Point of Service Microsoft Windows Embedded POSReady 2009 Microsoft Windows XP Pro SP2, SP3 Microsoft Windows 7 |
| Drivers supported | OPOS 1.13 or later Java POS 1.13 or later |
| Warranty Service‡ | One-year depot or on-site service |
| Technical support§ | 24×7 phone support (during the warranty period) and web-based help |
Together Commerce
Together Commerce is Toshiba’s vision for the new future of retail where retailers adapt their strategies, their stores, and their technology to engage with consumers throughout the buying process in a seamless and helpful way. This collaborative approach enables retailers and customers to create mutually rewarding commerce together.
For more information
To learn more about how Toshiba SurePoint touch displays can help transform your business, contact your local Toshiba sales representative or Toshiba Business Partner or visit: toshibagcs.com Additionally, IBM Global Financing can help you acquire the IT solutions that your business needs in the most cost-effective and strategic way possible. We’ll partner with credit-qualified clients to customize an IT financing solution to suit your business goals, enable effective cash management, and improve your total cost of ownership. IBM Global Financing is your smartest choice to fund critical IT investments and propel your business forward. For more information, visit: ibm.com/financing
Trademarks
Copyright © 2013 Toshiba Global Commerce Solutions, Inc. Toshiba Global Commerce Solutions, Inc. 3039 Cornwallis Road Research Triangle Park, NC 27709 U.S.A. Printed in the United States of America April 2013 All Rights Reserved
Toshiba, the Toshiba logo, Toshiba.com, and SurePoint are trademarks or registered trademarks of Toshiba in the United States, other countries or both.
Toshiba Global Commerce Solutions, the Toshiba Global Commerce Solutions logo and toshibagcs.com are trademarks of Toshiba Global Commerce Solutions in the United States, other countries or both. If these and other Toshiba Global Commerce Solutions trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by Toshiba Global Commerce Solutions at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of Toshiba Global Commerce Solutions trademarks is available on the web at “Copyright and trademark information” at http://www.toshibagcs.com/legal/copytrade.shtml
IBM is the trademark or registered trademark of International Business Machines in the United States, other countries or both. JavaPOS and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Microsoft, Windows Windows NT and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries or both. Other company, product or service names may be trademarks or service marks
of others. The information included in this publication could include technical inaccuracies or typographical errors. Toshiba may make improvements and/or changes in the product(s) or the program(s) described in this publication at any time without notice Toshiba assumes no responsibility or liability for any use of the information contained herein and all such information is provided “AS IS” without warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Toshiba or third parties. For more details on limited warranty terms and conditions or extended warranty, please contact your Toshiba representative.
References in this publication to Toshiba products or services do not imply that Toshiba intends to make them available in all countries in which Toshiba operates. Copying or downloading the images contained in this document is expressly prohibited without the written consent of Toshiba. Any proposed use of claims in these materials must be reviewed by Toshiba’s counsel prior to such use.
All statements regarding Toshiba’s future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only. The Toshiba Global Commerce Solutions home page on the Internet can be found at toshibagcs.com
FAQ’s
What is the screen size of the Toshiba 4820-5LG touchscreen monitor?
The Toshiba 4820-5LG features a 15-inch screen size.
What is the touchscreen technology used in this monitor?
The monitor utilizes capacitive touchscreen technology, allowing for accurate and responsive touch interactions.
Can I connect this monitor to a computer?
Yes, the monitor offers versatile connectivity options, including VGA or HDMI inputs, enabling you to connect it to compatible computers and devices.
Is this monitor suitable for outdoor use?
While the monitor can be used in controlled outdoor environments, direct exposure to sunlight or extreme weather conditions might affect visibility and performance.
Can I use a stylus or gloved hand with the touchscreen?
Yes, the capacitive touchscreen technology allows you to use a stylus or gloved hand for touch interactions.
Does this monitor support multi-touch gestures?
Yes, the touchscreen supports multi-touch gestures, enabling you to use two or more fingers simultaneously for various actions.
What is the intended usage of this monitor in a business setting?
The monitor is designed for interactive applications such as point-of-sale systems, digital signage, self-service kiosks, and information displays in various business sectors.
Does the monitor come with any mounting options?
Yes, the monitor typically offers VESA mount compatibility, allowing you to mount it on compatible stands, arms, or brackets.
Can I use this monitor in a healthcare environment?
Yes, the monitor's touchscreen capability and durable build make it suitable for healthcare applications like electronic health records, patient information, and diagnostic tools.
What operating systems are compatible with this touchscreen monitor?
The monitor is compatible with a wide range of operating systems, including Windows, Linux, and others that support standard touchscreen input.
Is there any calibration required for the touchscreen?
In most cases, the monitor comes pre-calibrated, but you may need to follow the manufacturer's instructions for touchscreen calibration if required.
References: Toshiba 4820-5LG 15-Inch Touchscreen LCD Monitor – Device.report
