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HUAWEI Y3 2017 Smart Phone

HUAWEI-Y3-2017-Smart-Phone-PRODUCT

Product Information

Specifications

  • Model: CRO-U00L22
  • Supported Dual SIM: Yes
  • Power Button: Located on the side of the phone
  • Volume Button: Located on the side of the phone
  • Micro USB Port: Located at the bottom of the phone
  • Camera: Located on the back of the phone
  • Speaker: Located at the bottom of the phone
  • Flash: Located next to the camera on the back of the phone
  • Earpiece: Located at the top of the front of the phone
  • Front Camera: Located at the top of the front of the phone
  • Headset Jack: Located at the top of the phone
  • Light Sensor: Located at the top of the front of the phone
  • Microphone: Located at the bottom of the phone

Product Usage Instructions

Turning On/Off Your Phone
To turn your phone on, press and hold the power button located on the side of the phone until it vibrates. To turn your phone off, press and hold the power button again until the power options menu appears and select “Power off”.

Forcibly Restarting Your Phone
If your phone becomes unresponsive or freezes, you can forcibly restart it by pressing and holding the power button until your phone vibrates.

Inserting/Removing SIM Card
Before inserting or removing a SIM card, ensure that your phone is turned off. Follow the instructions below:

  1. Locate the SIM card slot on your phone (refer to the figures in the user manual).
  2. For CRO-U00L22 model, insert the SIM card into the correct card slot to ensure it can be recognized by the phone.
  3. Once inserted, you can turn on your phone and follow the on-screen instructions to complete the setup process.

Frequently Asked Questions (FAQ)

Q: Can I use both SIM cards for calls or data services simultaneously?
A: No, the CRO-U00L22 model supports only dual card dual standby single pass, which means you cannot use both SIM cards for calls or data services simultaneously.

Q: What happens when someone calls SIM card 2?
A: If someone calls SIM card 2, the caller will hear a voice message similar to “The subscriber you dialed is out of the service area” or “The subscriber you dialed cannot be connected for the moment, please try again later.” The actual message may vary by service provider.

Q: Will card 2’s data service be disabled?
A: Yes, when using single pass, card 2’s data service will be disabled. The single pass feature helps reduce power consumption and increase your phone’s standby time. It is not related to your service provider’s network conditions.

Q: How can I ensure no conflicts with missed call reminder and related assistance services?
A: To avoid conflicts, it is recommended to contact your service provider and subscribe to missed call reminder and related assistance services.

For more information and support

For additional information, please refer to the user guide and service information available on https://manual-hub.com/.

You can also visit the official Huawei website at http://consumer.huawei.com/en/ to download the user guide for your device, including safety information, and read the FAQ, privacy policy, and other useful information.

If you have any further questions or require assistance, please visit http://consumer.huawei.com/en/support/hotline/ for the most up-to-date contact information for your country or region.

Note: All pictures and illustrations in this guide are for reference only. The actual product may vary.

For more information

Open HiCare to read the user guide and service information or get help from the online forum.
Go to http://consumer.huawei.com/en/ to download the user guide for your device (including safety information) and read the FAQ, privacy policy, and other information.
Go to Settings > About phone > Legal information to read the legal information.
For more information on certification logos, touch Settings > About phone > Certification logos.
Please visit http://consumer.huawei.com/en/support/hotline/ for the most up-to-date contact information for your country or region.
All pictures and illustrations in this guide, including but not limited to the phone color, size, and display content, are for your reference only. The actual product may vary. Nothing in this guide constitutes a warranty of any kind, express or implied.

Your phone at a glance

Before you start, let’s take a look at your new phone.
Press and hold the power button to turn your phone on or off.
To forcibly restart your phone, press and hold the power button until your phone vibrates.

HUAWEI-Y3-2017-Smart-Phone-1

Getting started

Follow the instructions in the following figures to set up your phone. Do not insert or remove a SIM card while your phone is on.

Caution
Insert the SIM card into the correct card slot to ensure that it can be recognized by the phone.

HUAWEI-Y3-2017-Smart-Phone-2

Dual card dual standby single pass

This description is applicable only to CRO-U00/CRO-L22 (model) phone.
Your phone supports only dual card dual standby single pass, which means you cannot use both SIM cards for calls or data services simultaneously.

  • When you are on a call using SIM card 1, SIM card 2 cannot be used to make or answer calls. If someone calls SIM card 2, the caller will hear a voice message similar to “The subscriber you dialed is out of the service area” or “The subscriber you dialed cannot be connected for the moment, please try again later.” The actual message will vary by service provider.
  • When you are using SIM card 1’s data service, SIM card 2’s data service will be disabled.

Your phone’s single pass feature helps reduce power consumption and increase your phone’s standby time. It is not related to your service provider’s network conditions.
It may be a good idea to contact your service provider and subscribe to missed call reminder and related assistance services to avoid the conflicts mentioned above.

Safety information

This section contains important information about the operation of your device. It also contains information about how to use the device safely. Read this information carefully before using your device.

Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or interference with other electronic devices.

Interference with medical equipment

  • Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited.
  • Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information.
  • Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.

Protecting your hearing when using a headset

  • To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset volume to a safe and comfortable level.
  • Exposure to high volumes while driving may cause distraction and increase your risk of an accident.

Areas with flammables and explosives

  • Do not use the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text or symbols.
  • Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Traffic security

  • Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving.
  • Concentrate on driving. Your first responsibility is to drive safely.
  • Do not hold the device while driving. Use hands-free accessories.
  • When you must make or answer a call, pull off the road safely and park the vehicle first.
  • RF signals may affect the electronic systems of motor vehicles. For more information, consult the vehicle manufacturer.
  • Do not place the device over the air bag or in the air bag deployment area in a motor vehicle. Doing so may hurt you because of the strong force when the air bag inflates.
  • Wireless devices may interfere with the airplane’s flight system. Do not use your device where wireless devices are not allowed according to the airplane company’s regulations.

Operating environment

  • Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions.
  • Do not use your device during thunderstorms to protect your device against any danger caused by lightning.
  • Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are -20 °C to +45 °C. Extreme heat or cold may damage your device or accessories.
  • Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
  • To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
  • Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle.
  • Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may attract these objects and result in injury.
  • Stop using your device or applications for a while if the device is overheated. If skin is exposed to an overheated device for an extended period, low temperature burn symptoms, such as red spots and darker pigmentation, may occur.
  • Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary loss of vision or damage to the eyes may occur.
  • Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
  • Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or explosion.
  • Observe local laws and regulations, and respect the privacy and legal rights of others.

Child’s safety

  • Comply with all precautions with regard to child’s safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children.
  • The device and its accessories are not intended for use by children. Children should only use the device with adult supervision.

Accessories

  • Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other hazards.
  • Choose only accessories approved for use with this model by the device manufacturer. The use of any other types of accessories may void the warranty, may violate local regulations and laws, and may be dangerous. Please contact your retailer for information about the availability of approved accessories in your area.

Charger safety

  • For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible.
  • Unplug the charger from electrical outlets and the device when not in use.
  • Do not drop or cause an impact to the charger.
  • If the power cable is damaged (for example, the cord is exposed or broken), or the plug loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or fire.
  • Do not touch the power cord with wet hands or pull the power cord to disconnect the charger.
  • Do not touch the device or the charger with wet hands. Doing so may lead to short circuits, malfunctions, or electric shocks.
  • If your charger has been exposed to water, other liquids, or excessive moisture, take it to an authorized service center for inspection.
  • Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1/UL60950-1 and has been tested and approved according to national or local standards.
  • Connect the device only to products with the USB-IF logo or with USB-IF compliance program completion.

Battery safety

  • Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials. Doing so may short-circuit the battery and cause injuries or burns.
  • Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
  • Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
  • If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean water and consult a doctor.
  • In case of battery deformation, color change, or overheating while charging or storing, immediately stop using the device and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
  • Do not put batteries in fire as they may explode. Damaged batteries may also explode.
  • Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire, explosion, or other hazards.
  • Do not allow children or pets to bite or suck the battery. Doing so may result in damage or explosion.
  • Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a short circuit or overheating.
  • Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface, it may be damaged.
  • If the device standby time shortens significantly, replace the battery.
  • The device has a built-in, non-removable battery. Do not attempt to remove the battery, otherwise the device may be damaged. To replace the battery, take the device to an authorized service center.

Cleaning and maintenance

  • Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer.
  • Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion.
  • Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
  • Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables connected to it.
  • Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
  • Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for extended periods of time. Otherwise the magnetic stripe cards may be damaged.
  • Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact an authorized service center for assistance or repair.
  • If the device screen is broken in a collision, immediately stop using the device. Do not touch or attempt to remove the broken parts. Promptly contact an authorized service center.

Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy, and local laws and regulations. Never rely solely on your device for critical communications like medical emergencies.

Disposal and recycling information

The crossed-out wheeled-bin symbol on your product, battery, literature or packaging reminds you that all electronic products and batteries must be taken to separate waste collection points at the end of their working lives; they must not be disposed of in the normal waste stream with household garbage. It is the responsibility of the user to dispose of the equipment using a designated collection point or service for separate recycling of waste electrical and electronic equipment (WEEE) and batteries according to local laws. Proper collection and recycling of your equipment helps ensure electrical and electronic equipment (EEE) waste is recycled in a manner that conserves valuable materials and protects human health and the environment, improper handling, accidental breakage, damage, and/or improper recycling at the end of its life may be harmful for health and environment. For more information about where and how to drop off your EEE waste, please contact your local authorities, retailer or household waste disposal service or visit the website http://consumer.huawei.com/en/.

Reduction of hazardous substances
This device and any electrical accessories are compliant with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH, RoHS and Batteries (where included) regulations, etc. For declarations of conformity about REACH and RoHS, please visit our web site http://consumer.huawei.com/certification.

EU regulatory conformance

Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 0.5 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmitter and receiver. As recommended by international guidelines, the device is designed not to exceed the limits for exposure to radio waves. These guidelines were developed by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and include safety measures designed to ensure the safety of all users, regardless of age and health.

The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy absorbed by the body when using a device. The SAR value is determined at the highest certified power level in laboratory conditions, but the actual SAR level during operation can be well below the value. This is because the device is designed to use the minimum power required to reach the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR value for this device complies with this limit.
CRO-U00: The highest SAR value reported for this device type when tested at the ear is 0.39 W/kg, and when properly worn on the body is 1.29 W/kg.
CRO-L02/CRO-L22: The highest SAR value reported for this device type when tested at the ear is 0.47 W/kg, and when properly worn on the body is 1.39 W/kg.

Statement
Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The most recent and valid version of the

DoC
(Declaration of Conformity) can be viewed at http://consumer.huawei.com/certification.
This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.

This device may be restricted for use, depending on the local network.

Restrictions in the 2.4 GHz band:

Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund.

Frequency Bands and Power

  • Frequency bands in which the radio equipment operates: Some bands may not be available in all countries or all areas. Please contact the local carrier for more details.
  • Maximum radio-frequency power transmitted in the frequency bands in which the radio equipment operates: The maximum power for all bands is less than the highest limit value specified in the related Harmonized Standard. CRO-U00: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: GSM 900: 37 dBm, GSM 1800: 34 dBm, WCDMA 900/ 2100: 25.7 dBm, Wi-Fi 2.4G: 20 dBm, Bluetooth: 20 dBm.

CRO-L02/CRO-L22: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: GSM 900: 37 dBm, GSM 1800: 34 dBm, WCDMA 900/ 2100: 25.7 dBm, LTE Band 1/3/7/8/20/40: 25.7 dBm, Wi-Fi 2.4G: 20 dBm,Bluetooth: 20 dBm.

Accessories and Software Information
Some accessories are optional in certain countries or regions. Optional accessories can be purchased from a licensed vendor as required.

The following accessories are recommended:

  • Adapters: HW-050100X01(X represents the different plug types used, which can be either C, U, J, E, B, A, I, R, Z or K, depending on your region)
  • Batteries: HB3742A0EZC+
  • Earphones: MEMD1632B580C00,1311-3291-3.5mm-229, EMC309-001

The product software version is CRO-U00: Cairo-U00C636B017/CRO-L02: Cairo-L02C636B022/
CRO-L22: Cairo-L22C636B015. Software updates will be released by the manufacturer to fix bugs or enhance functions after the product has been released. All software versions released by the manufacturer have been verified and are still compliant with the related rules.
All RF parameters (for example, frequency range and output power) are not accessible to the user, and cannot be changed by the user.
For the most recent information about accessories and software, please see the DoC (Declaration of Conformity) at http://consumer.huawei.com/certification.

FCC Regulatory Compliance

Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 1.5 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

Certification information (SAR)
This device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA).
The SAR limit adopted by the USA is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the FCC for this device type complies with this limit.
CRO-L02/CRO-L22: The highest SAR value reported to the FCC for this device type when using at the ear is 0.74 W/kg, and when properly worn on the body is 0.65 W/kg, and when using the Wi-Fi hotspot function is 1.17 W/Kg.

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. –Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Any changes or modifications to this device not expressly approved by Huawei Technologies Co., Ltd. for compliance could void the user’s authority to operate the equipment.

Personal Information and Data Security

The use of some functions or third-party applications on your device could result in your personal information and data being lost or becoming accessible to others. Several measures are recommended to help you protect personal and confidential information.

  • Place your device in a safe area to prevent it from unauthorized use.
  • Set your device screen to lock and create a password or unlock pattern to open it.
  • Periodically back up personal information kept on your SIM card, memory card, or stored in your device memory. If you change to a different device, be sure to move or delete any personal information on your old device.
  • If you are worried about viruses when you receive messages or emails from a stranger, you can delete them without opening them.
  • If you use your device to browse the Internet, avoid websites that might pose a security risk to avoid theft of your personal information.
  • If you use services such as Wi-Fi tether or Bluetooth, set passwords for these services to prevent unauthorized access. When these services are not in use, turn them off.
  • Install or upgrade device security software and regularly scan for viruses.
  • Be sure to obtain third-party applications from a legitimate source. Downloaded third-party applications should be scanned for viruses.
  • Install security software or patches released by Huawei or third-party application providers.
  • Some applications require and transmit location information. As a result, a third-party may be able to share your location information.
  • Your device may provide detection and diagnostic information to third-party application providers. Third party vendors use this information to improve their products and services.

Legal Notice
Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. and its affiliates (“Huawei”).
The product described in this manual may include copyrighted software of Huawei and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders.

Trademarks and Permissions

, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd.
Android™ is a trademark of Google Inc.
LTE is a trademark of ETSI.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Huawei Technologies Co., Ltd. is under license.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.

Other trademarks, product, service and company names mentioned may be the property of their respective owners.

Notice
Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and therefore may not be activated or may be limited by local network operators or network service providers.
Thus, the descriptions herein may not exactly match the product or its accessories which you purchase.
Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability.

Third-Party Software Statement
Huawei does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Huawei will not provide any warranty of any kind for third party software and applications. Neither will Huawei provide support to customers who use third-party software and applications, nor be responsible or liable for the functions or performance of third-party software and applications.

Third-party software and applications services may be interrupted or terminated at any time, and Huawei does not guarantee the availability of any content or service.
Third-party service providers provide content and services through network or transmission tools outside of the control of Huawei. To the greatest extent permitted by applicable law, it is explicitly stated that Huawei shall not compensate or be liable for services provided by third-party service providers, or the interruption or termination of third-party contents or services.
Huawei shall not be responsible for the legality, quality, or any other aspects of any software installed on this product, or for any uploaded or downloaded third-party works in any form, including but not limited to texts, images, videos, or software etc. Customers shall bear the risk for any and all effects, including incompatibility between the software and this product, which result from installing software or uploading or downloading the third-party works.

This product is based on the open-source Android™ platform. Huawei has made necessary changes to the platform. Therefore, this product may not support all the functions that are supported by the standard Android platform or may be incompatible with third-party software. Huawei does not provide any warranty or representation in connect with any such compatibility and expressly excludes all liability in connection with such matters.

DISCLAIMER

ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUAWEI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.

Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and be responsible to obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.

Privacy Policy
To better understand how we protect your personal information, please see the privacy policy at http://consumer.huawei.com/privacy-policy.

Note: Remember the Google account your phone last logged in to. During an untrusted factory settings restoration or microSD card–based update, Google’s anti-theft mechanism requires you to enter the Google account your phone last logged in to on the startup navigation screen for identity authentication. Your phone can properly power on only after the identity authentication passes.

Please visit http://consumer.huawei.com/en/support/hotline/ for recently updated hotline and email address in your country or region.

Documents / Resources

HUAWEI Y3 2017 Smart Phone [pdf] User Guide
CRO-U00, CRO-L02, CRO-L22, Y3 2017 Smart Phone, Y3 2017, Smart Phone, Phone

References

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