PUPKIDS logo Dog Training Collar
User Manual
Model p-collar 325
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 PackPlease Read the Manual Carefully Before Use
0.3.0.02.325XXX-01-31

CHARACTERISTICS

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 1 Range: 2000ft-4000ft
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 2 3 Training Modes(Beep, Vibration, Static)
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 3 Vibration: 8 Levels Adjustable
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 4 Static: 99 Levels Adjustable
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 5 100% IPX7 Waterproof Collar Receiver
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 6 Long-life Rechargeable Lithium-polymer Battery
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 7 2 Channels Support 2 Collar Receivers

Important Safety Information

This is the safety alert symbol. It is used to alert you to potential injury hazards. Obey all safety messages that follow this symbol to avoid possible injury.
WARNING
Do not use this product on aggressive dogs, it may cause serious injury to the owner and other people.
CAUTION
Safety during on-leash training
While during on-leash training. Your dog should be on a solid leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
Risk of skin damage
If a collar is worn on a dog’s neck for too long or too tight, it might cause skin damage from redness to pressure sores.

  • Avoid leaving the collar on the dog for more than 8 hours per day.
  • Please adjust the position of the collar every 2 hours to avoid skin damage caused by the same position.
  • Please remove the collar after swimming or waking on the rain. Make sure the product and dog hair are all dry after to put it back. A wet hair will increased the friction between the contacts and skin.
  • If a rash or sore is found, discontinue use of the collar until the skin has healed. If the condition persists beyond 48 hours, see your veterinarian.
  • This product is not a toy, please kepp it away from children.
  • This product is only for healthy dogs over 6 months old.

Package Contents

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Package Contents

Overview

Hand Remote ControlPUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Hand Remote ControlDisplay Screen

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Display ScreenCollar ReceiverPUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Collar Receiver

BUTTON FUNCTIONS

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - BUTTON FUNCTIONSSends a beep stimulation to the collar.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - BUTTON FUNCTIONS 1Sends a vibration stimulation to the collar.
It will send a continuous vibration stimulus for as long as the Vibration Button is pressed, for up to 10 secs (this is safety feature designed to prevent accidental over-stimulation of your dog). PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - BUTTON FUNCTIONS 2When you press static button once, it will send a single pulse of stimulation at the set level .
When the Static Button is pressed continuously, it will send pulses of stimulation for as long as the button is pressed, for up to 10 secs (this is safety feature designed to prevent accidental over-stimulation of your dog).PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - BUTTON FUNCTIONS 3The unit supports the training of two dogs. Press this button to select channel.
Note: Press and hold the “1/2 Button” 3 seconds to unlock the dog2 (this is a safety designed to prevent mistakenly touching).

Charge the Devices

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Charge the DevicesThe screen will show the battery charging status, the indicator light will be solid red during charging and flashing red if fully charged.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Charge the Devices 1The indicator light will turn solid red during charge cycles and turn green if it is fully charged.

NOTE:

  • It is equipped with a polymer battery, so if only 1 bar is displayed on the LCD screen, it needs to be charged in time. The battery should not be fully discharged, otherwise irreversible damage may occur.
  • Keep the device away from extreme hot and cold temperatures.

Turn the Devices On/Off

Remote

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - RemoteCollar ReceiverPUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Collar Receiver 1

Click the power button to turn on the collar receiver, it will vibrate  once and the green light will flash once.
Press and hold the power button for 2 secs to turn off the collar receiver, it will vibrate twice and the red light will flash twice.
Pairing
Note: If it is not an additional new collar, you may skip this step as the devices are already paired in factory settings.

  1. Make sure the collar is turned off and the channel switch of remote is on “Dog 1”.
  2. Press and hold the power button of collar for 3 secs until the red and green lights flash alternately.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Pairing
  3. Press and hold the Beep and Vibration buttons of remote at the same time to pair the collar.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Pairing 2
  4. Pairing successfully, the collar beeps 3 times and the green light flashes 3 times.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Pairing 3

Two Collars System

Part I : Pairing 2nd Collar Receiver
NOTE: You will need to have a 2nd collar receiver .

  1. Press and hold the “1/2 Button” of remote 3 secs to unlock the “Dog 2”. (this is a safety designed to prevent mistakenly touching)
  2. Make sure the collar receiver is turned off and the channel button of remote is on “Dog 2”.
  3. Press and hold the power button of collar for 3 secs until the red and green lights flash alternately.
  4. Press and hold the Beep and Vibration buttons of remote simultaneously to pair the collar.
  5. Pairing successfully, the collar beeps 3 times and the green light flashes 3 times.

Part II : Switch Collars/Channels

Able to train 2 dogs separately. Regulator channel button selects the dog to train.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Switch CollarsHow to Use Test Light Tool

  1. Make sure the Remote and Collar Receiver are paired.
  2. Put the test light tool vertically on the 2 contact points, ensuring the metal wire has direct contact with the top of the 2 points.
  3. Press the static button on the remote. The test light will be on. The higher the static level is the redder the light will be.

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Test Light ToolNote: For dog with shorter coats use 2pcs short contact points and install the conductive silicone caps onto the contact points to make them softer, it may be better for your dog’s skin. For dog with thicker coats, please use 2pcs long contact points and install contact spring sheet.PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Test Light Tool 1

Fit The Collar Receiver

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Fit The Collar Receiver

  • The collar should be adjusted to allow the “contact points”to have direct contact with the skin.
  • You should be able to fit a finger between the collar strap and your dog’s skin. Too loose and the contact points will not be able to administer the stimulation reliably and can cause skin irritation due to chafing.
  • The optimal position for the collar receiver is on either side of the dog’s windpipe.

How To Find the Best Static Level For Your Dog
Very Important: Always start at the lowest level and choose the best level for your dog.
Follow the steps below to find the best Level:

  1. Starting at Level 1, press the static button to see the dog’s reaction.
  2. Gradually increase the stimulation levels until your pet reliably responds to the stimulation.
  3. If your dog continues showing no response at Level 30, check the fit of the collar receiver. If your dog has long or thick hair, install contact spring sheet, or dog’s hair will need to be trimmed around the contact points, If the “Contact Points” is no contact with the dog’s skin, there will be no static stimulation.

Note: If all of these steps have been done and the dog continues showing no reaction, see the “How to Use Test Light Tool” (Page 12).

Training Tips
If you want to correct the dog’s bad behavior, for example, barking, please follow these training steps.

  1. Put a separate non-metallic collar on your dog’s neck above the Collar Receiver, and attach an 8-10 feet leash.
    Caution: Be sure the extra collar does not put pressure on the contact points.
  2. Hold the leash and the remote.
  3. Choose your pet’s recognition static level.
  4. As soon as your pet is barking, press the stimulation button and give a command “No” or “No barking”.
  5.  Release the stimulation button immediately once your dog stops barking and praise it.
  6. If your pet ignores the stimulation, increase the Intensity Level by 1 to 3. 7. Practice this training in several different scenes.

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - Fit The Collar Receiver 1

Question & Answer

Q: Is the static safe for my pet?

A: It is unpleasant,but harmless to your dog, please select the appropriate static electricity level. Electronic training equipment requires the interaction and training of the owner.

Q: My dog is not reacting to the system.

Q: The receiver doesn’t seem to provide static stimulation to the dog?

A: Receiver Contact points from Receiver. Connect Test Light to the receiver and the receiver and test for stimulation. If the text light is blinking, receiver is providing stimulation.

Q: Will I get exactly 4000 feet of range with the electronic training collar?

A: The effective wireless communication range will be affected by terrain, weather, vegetation, and interference from other radio equipment.

Warranty

1-Year Warranty
The original purchaser for this unit is provided with a 1-YEAR Warranty. The warranty begins on the date of purchase. For the first year, coverage is provided for both parts and labor on warranty repair services. After the first year, the Limited Lifetime Warranty covers parts only, and does not cover labor fees and Accessories. Accessories such as straps and batteries are covered for the first year only. All shipping fees incurred, the cost of accessories after the first year, and labor fees associated with out of warranty repair work are the customer’s responsibility.
Not Covered Under Warranty
We DO NOT offer a warranty for products that have been bought secondhand or were resold. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair.
We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Question & Answer” in the manual before sending it back for service. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem, and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.

Compliance FCC – USA

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2.  This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modification or changes to this equipment not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

PUPKIDS logo Support@pupkids.com
24-Hour/7-Day Response
PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack - icon 9

Documents / Resources

PUPKIDS p-collar 325 Dog Shock Collar with Remote 2 Pack [pdf] User Manual
p-collar 325 Dog Shock Collar with Remote 2 Pack, p-collar 325, Dog Shock Collar with Remote 2 Pack, Collar with Remote 2 Pack, Remote 2 Pack

References

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