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Instruction Sheet
Subject: BIC UI Common Controller Update USB 06.00.02
SCOPE: ALL BIC UNITS WITH COMMON CONTROLLER UI

BIC UI Common Controller

This instruction covers BIC MF (Manual Fill ice) and BIC IOB (IceOn-Board with built-in ice maker) units with Common Controllerscreens updating from UI software 06.00.01 to 06.00.02.

AEG DVK6980HB 90cm Chimney Cooker Hood - icon 4 CAUTION
Software upgrades pose a risk of damage to equipment. Software upgrades are NOT covered under warranty.

TOOLS REQUIRED

  • Digital Scale (weighs in ounces to one decimal place)

PARTS REQUIRED

020009179 USB Drive with User Interface (UI) 06.00.02 Files and MENU (Recipe) Files
NOTE: MENU files for ALL countries are already loaded onto USB stick. Always verify that most current file is on the USB stick.

NOTE: There are two different User Interface (UI) screens that are used on Blend-in-Cup (BIC) units. These instructions are for the Common Controller Screen.

Multiplex BIC UI Common Controller - Common Controller Screen

TECHNICAL SUPPORT

Country Tech Support Phone Number
AUSTRALIA 1800-423-626
CANADA 1-844-724-2273
DENMARK, FINLAND, NETHERLANDS, NORWAY, SWEDEN +44 7834 869 048
+44 7730 416657
KOREA +82 10 7347 1702
SINGAPORE +65 8428 1018
UK 07834 869 048
07730 416657
USA 1-844-724-2273

MENU FILE PREFIXES

Prefix UNIT TYPE Country Language
MAUMC MF Australia English
MCAMC MF Canada English/French
MDKIC IOB Denmark Danish/English
MFIIC IOB Finland Finnish/English
MKRIC IOB Korea-IOB Korean/English
MKRMC MF Korea-MF Korean/English
MNLIC IOB Netherlands Dutch/English
MNOIC IOB Norway Norwegian/English
MSGMC MF Singapore English
MSEIC IOB Sweden Swedish/English
MGBIC IOB UK English
MUSMC MF USA English/Spanish

SETTINGS

SETTINGS BIC IOB BIC MF
YOGURT SMALL DISPENSE SLOT NUMBER 5 (see NOTE below) 0
PLUNGE SPEED 20% 15%
CUP OFFSET 1.5 INCH
3.8cm
2.0 INCH
5cm

NOTE: For IOB units, if yogurt is not in the current menu flavors, then assign CONFIGURE YOGURT SMALL DISPENSE to slot 0.

Important
New common controller user interfaces are more responsive than previous screen models. Press gently when making selections. Pressing options on the screen with a hard, prolonged touch may cause screen to NOT respond.

INSTALLATION DATE

  1. Verify INSTALL DATE has been completed.
    A. From easyToUCH screen press SETTINGS.
    Multiplex BIC UI Common Controller - From easyToUCH screen pressB. From PASSWORD screen press A then GREEN check.
    Multiplex BIC UI Common Controller - then GREEN checkC. Press DATE/TIME.
    NOTE: Software version 06.00.02 may display the date in European formatting DD / MM / YYYY (Day/Month/Year).
    Multiplex BIC UI Common Controller - Software versionD. If INSTALL DATE button is NOT present proceed to next section.
    E. If INSTALL DATE button is present:
    Press INSTALL DATE and enter the installation date
    Press BACK arrow to return to easyToUCH screen
    Power unit OFF for 30 seconds then power ON
    Repeat previous step to verify INSTALL DATE button is NOT present.
    VERIFY CURRENT VERSION INFO
  2. Verify current software versions
  3. From easyToUCH screen press SETTINGS.
  4. From PASSWORD screen press A then GREEN check
  5. Press VERSION INFO.
    Multiplex BIC UI Common Controller - VERIFY CURRENT VERSION INFO
    • Most current software is listed below. Place check-mark in the box next to software that needs to be updated.
    UI Software version 06.00.02
    SRB Software version 0.28.0
    LEFT Mixer Software version 0.25.0
    RIGHT Mixer Software version 0.25.0
    Multiplex BIC UI Common Controller - CLEANING Software 2 MENU (must be updated when updating to 06.00.02)
    See “MENU File Prefixes” on page 1.
    — CLEANING 0.29.0
    NOTE: CLEANING Software version will automatically update to version 0.29.0 with UI 06.00.02 software update.
  6. Press BACK arrow to return to easyToUCH screen.
    Multiplex BIC UI Common Controller - Press BACK arrow to returnUPDATE UI SOFTWARE
    NOTE: If UI software is 06.00.02 then skip this section and continue to next section.
  7. Verify unit is ON and screen displays easyToUCH screen.
    Multiplex BIC UI Common Controller - PDATE UI SOFTWARE
  8. Plug in USB stick into USB port located on LEFT side of unit.
    Multiplex BIC UI Common Controller - USB port located
  9. From easyToUCH screen press SETTINGS.
  10. From PASSWORD screen press A then GREEN check.
  11. Press UPDATES.
    Multiplex BIC UI Common Controller - Press UPDATES
  12. Press USB.
    Multiplex BIC UI Common Controller - Press USB
  13. Press UI.
    Multiplex BIC UI Common Controller - Press UINOTE: If RED ERROR box appears, verify:
    • The specifications for USB stick are correct. See “Tools Required” on page 1.
    • The file structure on the USB is correct.
    • USB connection from back of screen is connected to extension correctly.
    Multiplex BIC UI Common Controller - ERROR box appears
  14. Select UI_06_00_02.tar.gz file from USB stick.
    Multiplex BIC UI Common Controller - USB stick
  15. When YELLOW WARNING box appears, confirm software selection is correct then press check to continue or the or X to return to previous screen.
    Multiplex BIC UI Common Controller - previous screen
  16. The countdown timer will begin and “PLEASE WAIT…” will display. This takes less than 30 seconds.
    Multiplex BIC UI Common Controller - PLEASE WAIT
  17. When screen displays “APPLYING CHANGES, REMOVE USB”, remove the USB. UI screen will automatically reboot.
    NOTE: Reboot may take longer then normal due to software changes being implemented. This takes less than 5 minutes.
    Multiplex BIC UI Common Controller - changes
  18. After screen reboots and returns to easyToUCH screen, verify UI software has updated by going to SETTINGS/ VERSION INFO and review the UI VERSION.
    NOTE: If UI software did not successfully update, call Technical Support.
  19. Press BACK arrow to return to easyToUCH screen.
    UPDATE SRB SOFTWARE
    NOTE: If SRB software is 0.28.0 then skip this section and continue to next section.
  20. Verify unit is ON then plug USB stick into USB port located on LEFT side of unit.
    Multiplex BIC UI Common Controller - UPDATE SRB SOFTWARE
  21. From easyToUCH screen press SETTINGS.
  22. From PASSWORD screen press A then GREEN check.
  23. Press UPDATES.
  24. Press USB.
  25. Press SRB.
    Multiplex BIC UI Common Controller - Press SRB
  26. Select 0_28_0_SRB0.SRB file from USB stick.
    Multiplex BIC UI Common Controller - Press SRB 2
  27. When YELLOW WARNING box appears, confirm software selection is correct then press check to continue or the or X to return to previous screen.
    Multiplex BIC UI Common Controller - WARNING
  28. The update progress will display in lower LEFT corner of screen. Do NOT remove USB stick from unit.
    Multiplex BIC UI Common Controller - Do NOT remove USB
  29. GREEN COMPLETED box will appear, press check.
    Multiplex BIC UI Common Controller - GREEN COMPLETED box
  30. Do NOT remove USB stick.
  31. Press BACK arrow to return to easyToUCH screen.
    Multiplex BIC UI Common Controller - Do NOT remove USB stick
  32. Remove USB.
    Multiplex BIC UI Common Controller - Remove USB
  33. Turn unit OFF for 30 seconds then turn back ON.
    Multiplex BIC UI Common Controller - turn back ONUPDATE MIXER SOFTWARE
    NOTE: If both LEFT and RIGHT MIXER software are 0.25.0 then skip this section and continue to next section.
  34. Verify unit is ON then plug USB stick into USB port located on LEFT side of unit..
    Multiplex BIC UI Common Controller - UPDATE MIXER SOFTWARE
  35. From easyToUCH screen press SETTINGS.
  36. From PASSWORD screen press A then GREEN check.
  37. Press UPDATES.
  38. Press USB.
  39. Press LEFT MIXER.
    Multiplex BIC UI Common Controller - LEFT MIXER
  40. Select 0_25_0_MXB0.MXB file from USB stick.
    Multiplex BIC UI Common Controller - file from USB stick
  41. When YELLOW WARNING box appears, confirm software selection is correct then press check to continue or the or X to return to previous screen.
    Multiplex BIC UI Common Controller - YELLOW WARNING
  42. The countdown timer will begin. Do NOT remove USB stick from unit.
    Multiplex BIC UI Common Controller - The countdown
  43. GREEN COMPLETED box will appear, press check.
    NOTE: For MIXER updates you do NOT need to restart machine until both MIXERS have been updated.
    Multiplex BIC UI Common Controller - GREEN COMPLETED
  44. Do NOT remove USB stick.
  45. Repeat process for updating RIGHT MIXER.
  46. After software has been updated for LEFT and RIGHT MIXERS press BACK arrow to return to easyToUCH screen.
  47. Remove USB.
    Multiplex BIC UI Common Controller - Remove USB 2
  48. Turn unit OFF for 30 seconds then turn back ON.
    Multiplex BIC UI Common Controller - turn back ON
  49. After screen restarts and easyToUCH screen appears, confirm software has updated by going to SETTINGS/ VERSION INFO and review LEFT MIXER VERSION and RIGHT MIXER VERSION.
    NOTE: If any software did not successfully update or does not match software listed in Step 5 on page 2, call
    Technical Support (phone numbers listed on Page 1).
  50. Press BACK arrow to return to easyToUCH screen.
    MENU SOFTWARE
    Unassign Slot Flavors
    AEG DVK6980HB 90cm Chimney Cooker Hood - icon 4 CAUTION
    The slot flavors MUST be unassigned when changing MENU software.
  51. Configure SLOT FLAVORS.
    A. From easyToUCH screen press SETTINGS.
    B. Press A then GREEN check.
    C. Press CONFIGURE SLOTS.
    Multiplex BIC UI Common Controller - CONFIGURE SLOTSD. Press SLOT FLAVOR.
    Multiplex BIC UI Common Controller - SLOT FLAVORE. Press a slot with a flavor to unassign flavor.
    NOTE: Take a picture of the current slot flavor assignment to assist with reassigning in later steps.
    Multiplex BIC UI Common Controller - unassign flavor
  52. Follow onscreen instructions to unassign product flavor.
    Leave product bags in lower refrigerated cabinet.
  53. Repeat UNASSIGN process until all flavors have been unassigned.
    Multiplex BIC UI Common Controller - flavors
  54. Verify ALL slots display EMPTY. Correct if necessary.
    Multiplex BIC UI Common Controller - EMPTY
  55. Press BACK arrow until return to easyToUCH screen when ALL slots have been unassigned.
    Updating Menu Software
    NOTE: ALL slot flavors MUST be unassigned before proceeding to updating MENU software. “Unassign Slot Flavors” on page 5.
  56. Verify unit is ON then plug USB stick into USB port located on LEFT side of unit.
    Multiplex BIC UI Common Controller - Updating Menu Software
  57. From easyToUCH screen press SETTINGS.
  58. From PASSWORD screen press A then GREEN check.
  59. Press UPDATES.
  60. Press USB.
  61. Press MENU.
    Multiplex BIC UI Common Controller - Press MENU
  62. Select correct MENU file for your country from USB stick.
    NOTE: See “MENU File Prefixes” on page 1 for correct menu.
    Multiplex BIC UI Common Controller - MENU File Prefixes
  63. When YELLOW WARNING box appears, confirm MENU selection then press check or X as needed.
    Multiplex BIC UI Common Controller - YELLOW WARNING 2
  64. “PLEASE WAIT…” will display. This takes less than 30 seconds.
    Multiplex BIC UI Common Controller - PLEASE WAIT 2
  65. Screen will display “APPLYING CHANGES, REMOVE USB”, remove the USB. UI screen will automatically reboot.
    NOTE: Reboot may take longer then normal due to software changes being implemented. This takes less than 5 minutes.
  66. After screen reboots and returns to easyToUCH screen, verify MENU software has updated by going to SETTINGS/VERSION INFO and review MENU VERSION.
    NOTE: If any software did not successfully update or does not match software listed in Step 5 on page 2, call Technical Support (phone numbers listed on Page 1).
  67. Press BACK arrow to return to easyToUCH screen.
    SETTINGS
  68. Update DATE/TIME.
    A. From easyToUCH screen press SETTINGS.
    B. From PASSWORD screen press A then GREEN check.
    C. Press DATE/TIME.
    D. Press EDIT DATE/ TIME.
    E. TIMEZONE information will display. Press WHITE check.
    Multiplex BIC UI Common Controller - SETTINGSF. Select correct timezone then press GREEN check.
    NOTE: Green check may not appear until a different option is selected. Verify correct option is selected before proceeding.
    Multiplex BIC UI Common Controller - timezoneG. Verify information on screen is correct then press WHITE check.
    Multiplex BIC UI Common Controller - correct then pressH. Press WHITE check on confirmation screen.
    Multiplex BIC UI Common Controller - WHITE checkI. Press check to change the CURRENT DATE AND TIME.
    NOTE: Software version 06.00.02 may display the date in European formatting DD / MM / YYYY (Day/Month/Year).
    J. Make changes as necessary then press GREEN checkK. Press check on confirmation screen then press check on COMPLETED screen.
    L. Press BACK arrow one time to return to SETTINGS screen.
  69. Update units of measure.
    A. From SETTINGS screen press TEMPERATURES.
    Multiplex BIC UI Common Controller - screen pressB. Press slider icon at bottom of screen to °F or °C.
    NOTE: °F will change units of measure to IMPERIAL and °C will change units of measure to METRIC.
    C. Press BACK arrow until return to easyToUCH screen.
    FACTORY RESET
    NOTE: Factory reset will clear old calibration values.
  70. Perform FACTORY RESET.
    A. From easyToUCH screen press SERVICE.
    B. Press A then GREEN check.
    C. Press FACTORY RESET.
    D. Press MACHINE DEFAULTS.
    Multiplex BIC UI Common Controller - FACTORY RESETE. Press check to proceed.
    Multiplex BIC UI Common Controller - Press check to proceedF. Screen will display progress then screen will display RESET COMPLETE. Press check. This takes less than 2 minutes.
    Multiplex BIC UI Common Controller - RESET COMPLETESETTINGS
  71. From SERVICE screen verify/update CONFIGURE YOGURT SMALL DISPENSE.
    A. Scroll down and press CONFIGURE YOGURT SMALL DISPENSE.
    NOTE: To scroll use one finger to press and hold in the middle of the screen while moving up and down.
    Multiplex BIC UI Common Controller - DISPENSEB. Press SLOT NUMBER.
    Multiplex BIC UI Common Controller - SLOT NUMBERC. Press the wiper button, press correct value thenpress GREEN check.
    SETTINGS BIC IOB BIC MF
    YOGURT SMALL DISPENSE SLOT NUMBER 5 0

    NOTE: For IOB units, if yogurt is not in the current menu flavors, then assign CONFIGURE YOGURT SMALL DISPENSE to slot 0.
    Multiplex BIC UI Common Controller - Press the wiper buttonD. Press BACK arrow once to return to SERVICE menu.
    Multiplex BIC UI Common Controller - SERVICE 2

  72. Update OPTIONS (formerly BLENDING CONFIGURATIONS) using correct values from table.
    A. Press OPTIONS.
    B. Press PLUNGE SPEED.
    Multiplex BIC UI Common Controller - ZONE 2 ICE SANITIZING 2C. Press wiper button to clear the current input, enter correct value then press GREEN check.
    SETTINGS BIC IOB BIC MF
    PLUNGE SPEED 20% 15%

    Multiplex BIC UI Common Controller - YELLOWD. Press CUP OFFSET.
    Multiplex BIC UI Common Controller - CUP OFFSETE. Press wiper button, enter correct value then press GREEN check.

    SETTINGS BIC IOB BIC MF
    PLUNGE SPEED 20% 15%

    Multiplex BIC UI Common Controller - correct valueG. Press DISPENSE WAIT TIME.
    Multiplex BIC UI Common Controller - DISPENSE WAIT TIMEH. Change DISPENSE WAIT TIME to 30 seconds. This does NOT affect the actual time to make a drink.
    I. Confirm LEFT MIXER, RIGHT MIXER and 8 FLAVOR SLOTS have check mark.
    Multiplex BIC UI Common Controller - LEFT MIXER 2J. Use finger to scroll down and remove check from ICE CHUTE RINSE. Unless store specifically needs this option ON it should be deselected.
    Multiplex BIC UI Common Controller - ICE CHUTE RINSEK. Press BACK arrow once to return to SERVICE menu
    Multiplex BIC UI Common Controller - BACK arrowL. From SERVICE screen press SETTINGS.
    Multiplex BIC UI Common Controller - SERVICEM. Press CLEANING OPTIONS.
    N. For IOB units confirm ZONE 2 ICE SANITIZING and ZONE 3 DESCALING are selected with check mark.
    O. For MF units confirm BLENDER RINSE is selected with check mark.
    P. Press BACK arrow until return to easyTouch screen.
    ZONE 2 CLEANING
    Important
    Failure to complete the weekly cleaning sequence entirely or progressing too quickly through weekly sequence will prevent weekly cleaning timer from resetting and the process will need to be repeated correctly before drinks can be  made.

  73. Perform Zone 2 Cleaning if cleaning timer has expired.
    Press CLEANING and follow onscreen instructions. Do NOT rush through the cleaning; read and follow the onscreen instructions carefully.
    Multiplex BIC UI Common Controller - Cleaning if cleaningNOTE: Zone 2 expires after 7 days. The store can reset the timer by cleaning on the day & time the manager wants the expiration to occur.
  74. Press BACK arrow to return to easyToUCH screen if necessary.
    DISPENSE ICE
  75. Verify ice bin is at least half full of ice. Correct if necessary.
    NOTE: For BIC Manual Fill units fill ice bin with ice. NEVER use bagged ice. For BIC Ice-On-Board units verify ice is in the bin.
  76. Dispense a large cup of ice.
    A. Place a large empty cup in dispense area.
    B. Press PRESS & Go.
    C. Press ICE & WATER.
    D. Press ICE ONLY.
    E. PRESS LARGE.
    F. Repeat process if necessary until a steady flow of ice is dispensed.
    CONFIGURE SLOT FLAVORS
  77. Configure SLOT FLAVORS.
    A. From easyToUCH screen press SETTINGS.
    B. Press A then GREEN check.
    C. Press CONFIGURE SLOTS.
    D. Press SLOT FLAVOR.
    Multiplex BIC UI Common Controller - CONFIGURE SLOT FLAVORSE. If slots are not EMPTY, unassign all slots before proceeding to next steps. See “Unassign Slot Flavors” on page 5.
    F. Press an EMPTY slot to assign flavor.
    Multiplex BIC UI Common Controller - assign flavorG. Press flavor.
    NOTE: Refer to picture you took with your phone or check the cabinet for what flavor belongs to each slot.
    Multiplex BIC UI Common Controller - Press flavorH. Repeat assigning slot flavors.
    I. Press BACK arrow once.
    UPDATE INVENTORY
    NOTE:
    This step will load product bags as FULL BAG. Store will need to visually monitor each product bag until first full bag has been loaded into onscreen inventory and into refrigerated cabinet.
  78. Load product bags if necessary and update inventory. e is in the bin.
    NOTE: Verify cabinet temperature is 39 °F (3.9 °C) or below.
    Temperature is displayed in UPPER LEFT corner of screen.
    Do NOT physically load product bags into lower refrigerated cabinet if cabinet temperature is above 39 °F (3.9 °C) .
    Multiplex BIC UI Common Controller - assignmentsNOTE: Slots 2, 7 & 8 assignments may not be applicable to every market.
    A. Press INVENTORY.
    Multiplex BIC UI Common Controller - INVENTORYB. Press slot with flavor assigned.
    Multiplex BIC UI Common Controller - Press slot with flavor
  79. Follow onscreen instructions for loading product bag and priming.
    NOTE: Prime slot until steady stream of product flows and all air is removed from line.
    Multiplex BIC UI Common Controller - Prime slot
  80. Repeat loading product bag process until all flavors have been loaded.
    Multiplex BIC UI Common Controller - product bagC. Press BACK arrow to return to CONFIGURE SLOTS screen when complete.
    Multiplex BIC UI Common Controller - CONFIGURE SLOTS 2CALIBRATE WATER, ICE & FLAVORS
  81. Calibrate water first, ice second and flavors last.
    A. Press CALIBRATE FLAVOR.
    Multiplex BIC UI Common Controller - CALIBRATE WATERB. Press WATER to calibrate.
    Multiplex BIC UI Common Controller - WATER to calibrateC. Follow onscreen instructions for calibrating WATER.
    Multiplex BIC UI Common Controller - onscreen instructionsD. Press ICE to calibrate and follow onscreen instructions.
    E. Press each flavor to calibrate and follow onscreen instructions.
    NOTE: Flavors and flavor fill levels may display “ghosted” or semi-transparent until flavor has been calibrated. Press the “ghosted” or semi-transparent flavor to start the calibration process.
    NOTE: Product bag must be physically loaded and inventory must be updated in the INVENTORY screen to calibrate.
  82. Press BACK arrow until return to easyToUCH screen.
    CONFIRM OPERATION
  83. From easyToUCH screen press PRESS & GO to access drink making menu.
  84. Make several drinks with manager present to confirm operation.
  85. Notify manager:
    To change time of cleaning lockout timer(s), perform cleaning(s) at desired time of day to reset lockout timer.
    Product bags may become empty before machine alerts of low/empty bag. Staff needs to visually monitor product bag inventory until first bag change. Once a new, full product bag is loaded staff no longer needs to visually
    monitor product bag(s).

Multiplex logo 2

Document Number: 020009181 December 15, 2023

Documents / Resources

Multiplex BIC UI Common Controller [pdf] Instructions
BIC UI Common Controller, Common Controller, Controller

References

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