How can I reset my JBL E45BT, E55BT, T450BT and E55BT Quincy headphones?

With the headphones switched ON, press and hold the Volume + and Volume – buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.

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15 Comments

  1. JBL E55BT not working. I have tried factory resetting but no success. They turn on and off randomly, without my input. They stay on for 10 seconds longest, making the on sound, then switch off silently 10 seconds later. I have tried everything I can – recharging, resetting, factory restore – nothing works

    1. I have a similar problem where they work they’ll turn on but randomly turn off after a while sometimes but they don’t always turn on right away I have to keep trying to push the power slider switch to get it to work and sometimes when I am about to give up it’ll work or when ill give up it still won’t work. the charger but the charge red light will turn off then I’ll move the headphones and the red light goes back on and when they turn on it says 100% so I don’t honestly know if it’s just that it’s not charging and its great battery life that is keeping at 100%, or of its actually charging it that’s keeping at 100% charged. By the way, my model name that my headphones are is the JBL E45bt.

      1. Did you find a fix for this by any chance? I’m experiencing the exact same problem you described. Headphones turn off randomly, sometimes almost instantly. Charging shows red light for only a while and headphones show 100% when connected. I have the E55BTs.

    2. The same thing happens to me and I don’t know what to do

      Me pasa lo mismo y no se que hacer

  2. I have exactly the same problem as previously discussed. Has anyone got any solution?

    tengo exactamente el mismo problema que han comentado anteriormente. Alguien consiguió alguna solución?

  3. My JBL Bluetooth Headphones turn themselves off and on. Any solution?
    Mis Audifonos Bluetooth JBL se apagan y encienden solos. Alguna solución?

  4. We are all having the same problem. Has anyone found the solution?

    Estamos todos com o mesmo problema alguém encontrou a solução?

  5. RANDOM PLAY Hello !. Random play no longer works on my headphones when I use the built-in MP3 player. How can I activate it again? Thanks
    REPRODUCCIÓN ALEATORIA Hola!. En mis auriculares no funciona más la reproducción aleatoria cuando utilizo el reproductor de MP3 integrado. Cómo la puedo activar nuevamente? Gracias

  6. Can you please tell me how to reset the JBL T460BT headphones to factory settings?
    Подскажите пожалуйста как сбросить наушники JBL T460BT до заводских настроек?

  7. Hey, not sure if this helps anyone. I had problems disconnecting the Bluetooth pairing with my pair. Once I reset it , was flashing then randomly turned of. I realised once it started flashing then you could connect it to a device.

    Have a nice day!!

  8. I have a jbl vj084 it does not turn on or turn on, how do I solve it?
    tengo un jbl vj084 no prende ni enciende como lo soluciono?

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