THE SUPER-SILENT, ULTRA-POWERFUL SOLUTION
FOR PREMIUM HOME CLEANING
USER GUIDE
Thank you for purchasing a BENNETT READ WHISPER vacuum.
Your WHISPER vacuum incorporates the latest technological advances in home cleaning systems. It imitates the most powerful forces of nature in a sleek, elegant cleaning system to ensure that your home is easily and properly cleaned.
Your new vacuum is manufactured to a high standard of quality and is backed up by a 24 month guarantee by Tevo.
Should you need any support from us, please visit www.tevo.co.za or call 0861 77 88 88.
PLEASE KEEP THIS USER GUIDE IN A SAFE PLACE AND
READ IT CAREFULLY BEFORE USING YOUR BENNETT READ
WHISPER VACUUM FOR THE FIRST TIME.
WARNING:
Plastic film can be dangerous. To avoid the danger of suffocation, keep away from babies and children.
CAUTION:
Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.
When using your WHISPER, basic safety precautions should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
- Use the system only for its intended use.
- To protect against a risk of electric shock, do not immerse any part of the system in water or other liquids.
- Never yank cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
- Do not allow cord to touch hot surfaces.
- Do not run appliance over cord.
- Do not operate the system with a damaged cord or plug, or if the appliance or any other part of the system has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair the WHISPER.
Return the unit for examination and repair. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the WHISPER is used. - Do not leave the unit unattended while connected. Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
- Do not use to pick up flammable or combustible liquids such as gasoline and do not use in areas where these may be present.
- Do not pick up anything that is burning or smoking such as cigarettes, matches or hot ashes.
- Do not vacuum up any liquids with the WHISPER.
- Use extra care when cleaning on stairs.
- Do not use the vacuum without the dust bag or filters in place.
- This appliance is intended only for household use. Follow all user instructions in this manual.
- Do not leave the WHISPER plugged in when un-attended. Unplug the electrical cord when not in use and before servicing.
- Do not allow to be used by children or to be used as a toy.
- Close attention is necessary when used near children, pets or plants.
- Use only as described in this manual. Use only Bennett Read recommended accessories.
- Do not pull cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
- Turn off all controls as applicable before unplugging from electrical outlet.
- Do not handle plug or vacuum with wet hands or operate without shoes.
- Do not put any objects into openings.
- Do not use with any opening blocked.
- Keep free of dust, lint, hair and anything else that may reduce air flow.
- Store your appliance indoors in a cool, dry area.
- Keep your work area well lit.
- Keep end of hose, wands and other openings away from your face and body.
- Use only on dry surfaces.
- Using improper voltage may result in damage to the motor and possible injury to the user. Correct voltage is listed on rating label.
- Use only identical replacement parts.
WARNING:
- To reduce the risk of injury from moving parts – Unplug before servicing.
- To reduce the risk of injury of electric shock:
- Unplug before cleaning or servicing.
- Do not use outdoors or on wet surfaces.
WARNING:
THE BENNETT READ WHISPER IS INTENDED FOR DRY VACUUMING ONLY. VACUUMING UP ANY LIQUIDS WILL CAUSE PERMANENT DAMAGE TO YOUR MACHINE AND WILL VOID THE GUARANTEE
SAVE THESE INSTRUCTIONS
FOR FUTURE USE.
FOR HOUSEHOLD USE ONLY
PRODUCT VIEW
| 1. Floor nozzle 2. Extension tube 3. Airflow regulator 4. Handle 5. Flex-hose 6. Hose connector 7. Power button/Variable power control 8. Automatic cord rewind button 9. Dirt container lid 10. Dirt container release catch |
11. Dust bag 12. Pre-motor filter 13. Post-motor HEPA filter 14. Power cord 15. Dusting brush 16. Upholstery tool 17. Crevice nozzle 18. Suction inlet 19. Turbo Brush 20. LED dust indicator |
ASSEMBLY
- Your WHISPER comes fully assembled but we recommend you check the following before vacuuming:
• Pre-motor filter [12] properly installed:
Open the dirt container lid (9) by lifting the release catch (10) as shown on pg 8. Slide the pre-motor filter into the slot from the top and clip it into place:
• Post-motor HEPA filter [13]:
Slide the HEPA filter in and press down gently to clip it into place:
• Dust Bag [11] properly installed:
Insert the front plastic housing of the Dust Bag into the machine (arrows pointing down) by inserting the bottom of the housing into the slot inside the tank cavity until it clips into place:
SETTING UP YOUR WHISPER:
- Connect the flex-hose (5) to the vacuum by inserting the hose connector (6) on the end of the flex-hose into the suction inlet (18). To remove the flex-hose, press the two tabs on either side of the connector and pull the flex-hose outwards.
- Connect hose handle (4) to the end of the extension wand (2) and twist slightly to tighten:
- To extend the extension wand, hold the grip and push it away from you. To retract, hold the grip and pull it towards you:
- Connect floor nozzle (1) to the end of the extension wand (2) and twist slightly to tighten:
- Once assembled, you can store your vacuum by inserting the storage clip (located on the back of the floor nozzle) into the storage slot on the rear of the vacuum:
OPERATIONS
POWER CORD
The power cord is located at the rear of the vacuum. Gently pull out the power cord:
Stop pulling the power cord once the yellow line is visible. There is also a red line, which indicates the end of the useable cord. Do not pull the power cord out beyond the red line.
Failure to adhere to this will render your guarantee void.
AUTOMATIC CORD REWIND
Your vacuum is equipped with an automatic cord rewind. When cleaning is finished, switch the electricity off at the wall socket and disconnect the plug from the electrical outlet. Hold the plug and press the automatic cord rewind button to rewind the power cord:
POWER BUTTON
Turn the power ON or OFF by pressing lightly downward on the power button:
VARIABLE SUCTION CONTROL
The power button also controls the suction power of your Bennett Read WHISPER:
A. Settings 1 and 2 are suitable for delicate areas and fabrics such as curtains, blinds, upholstery & area rugs:
B. Setting 3 is for fitted carpets: Setting 3:
C. Setting 4 and 5 are for hard floors:
SPECIAL TOOLS
Your Bennett Read WHISPER is not only a powerful carpet and rug vacuum cleaner, it is also a versatile bare floor and above floor vacuum cleaner when you select one of the special tools:
FLOOR NOZZLE (1)
Use to vacuum carpets, rugs and bare floors. Swivel head turns to get into tight spaces and fits under furniture and cabinets.
DUSTING BRUSH (15)
Use the dusting brush to clean cornices, skirtings and tight spaces.
UPHOLSTERY TOOL (16)
Use the upholstery tool to clean curtains, draperies, cushions and fabrics.
CREVICE TOOL (17)
Use the crevice tool in tight, narrow spaces.
PET TURBOBRUSH (19)
Ideal for removing pet hair from furniture.
AIR FLOW REGULATOR
Open the airflow regulator (3) by sliding the regulator up towards the handle to create an open position. This will reduce the suction power for vacuuming delicate fabrics.
For full suction power, close the airflow regulator by sliding the regulator to the closed position.
MAINTENANCE AND CARE
EMPTYING THE DUST BAG
- First, unplug the vacuum from the electrical outlet. Remove the hose by pressing the securing clips inwards and pulling the hose connector out from the suction inlet. Set the hose aside
CAUTION:
Use only Bennett Read WHISPER replacement filters in your vacuum.
Replacement parts can be purchased from selected retail stores or directly from Tevo. See page 11 for details
CAUTION:
Empty the dust bag (11) regularly to ensure maximum suction power at all times. The machine is equipped with an LED “Dust Indicator” [20] above the power button. Once this indicator turns red, the bag needs to be emptied immediately as per the instructions
- Open the Dirt Container lid:
- Note: The Dirt Container lid will not close if the Dust Bag is not fitted in place
- Remove the Dust Bag as shown:
- While holding the dust bag over an outside dust bin, slide open the bottom and shake the bag to rid of all the dust and dirt inside
WARNING:
To avoid injury, turn vacuum OFF and unplug cord from the wall when performing maintenance.
- Ensure that the slider at the bottom of the bag is completely closed before returning to the machine
This bag can be rinsed under running water and must be allowed to dry completely before returning to the machine. It is recommended to slide open the bag at the bottom before washing
REPLACING/CLEANING THE PRE-MOTOR FILTER
The pre-motor filter assists in the filtration process that returns cleaner air back into your home.
- Unplug the vacuum from the electrical outlet
- Open the dirt container lid
- Remove the dust bag
- Press down on the button on top of the pre-motor filter and pull upwards to remove
- The pre-motor filter can be hand-washed in cold water. Rinse well and air-dry thoroughly before returning to the vacuum
- Clip the pre-motor filter securely back into place before use
REPLACING/CLEANING THE POST-MOTOR HEPA FILTER
The post-motor HEPA filter assists in the filtration process that returns cleaner air back into your home.
- Unplug the vacuum from the electrical outlet
- Open the Dirt Container lid
- Remove the Dust Bag
- Remove the HEPA filter by lifting the tab (indicated with an arrow on the filter cover) and pulling the filter outward
- Replace the post-motor HEPA filter by sliding it back into the slot and pressing down firmly on the arrow until it clips into place
CAUTION:
The post-motor HEPA filter is NOT washable with water. Only use a brush or compressed air to clean the HEPA filter.
WARNING:
DO NOT OPERATE YOUR BENNETT READ WHISPER WITHOUT IT’S FILTERS IN PLACE OR WITH WET/DAMP FILTERS. SERIOUS DAMAGE WILL BE CAUSED TO THE MACHINE IF NOT OPERATED ACCORDING TO THIS USER GUIDE AND WILL VOID YOUR WARRANTY.
NOTE:
Your Bennett Read Whisper is equipped with a Thermal Cut-off function that is designed to protect the motor from overheating. Should the machine switch off while working, unplug the vacuum’s power cord from the wall socket, then check and clean all filters as explained in this User Guide. Allow your vacuum to cool down before switching it back on. See the Troubleshooting Guide for more information.
CAUTION:
Use only Bennett Read WHISPER replacement filters in your vacuum.
Replacement parts can be purchased from selected retail stores or directly from Tevo. See page 11 for details
ACCESSORIES
| 1. Floor nozzle 2. Extension wand 3. Airflow regulator 4. Handle 5. Hose |
15. Dusting brush 16. Upholstery tool 17. Crevice nozzle 19. Turbobrush |
TROUBLESHOOTING
| PROBLEM | POSSIBLE CAUSES | REMEDIES |
| Vacuum cleaner won’t switch on | 1. Power cord not firmly plugged in, or is not switched on at the wall socket | 1. Check electrical plug |
| Weak suction power | 1. Dust bag full 2. Pre-Motor filter clogged/dirty 3. Post-Motor HEPA filter clogged/dirty |
1. Remove and clean dust bag and filters 2. Check and clean filter regularly 3. Check and clean filter regularly |
| Visible dust escaping from the machine while vacuuming |
1. Filter bag/pre or post motor filters are not installed properly 2. Filter bag and filters are dirty |
1. Check and install all filters as explained in this User Guide 2. Clean all filters as explained in this User Guide |
| Machine switches off during operation (Thermal Cut-off Switch) |
1. Filters dirty or clogged, or the Dust Bag is full 2. Obstruction in the flex-hose or in the extension tube |
1. Clean or replace all filters as explained in this User Guide 2. Check and clean the flex-hose and the extension tube |
The machine will only switch on after it has cooled down sufficiently.
Permanent damage will be caused to your machine if you continue to use it without addressing the root cause of the overheating as explained above
Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a Bennett Read product.
CONSUMER GUARANTEE
Your Bennett Read WHISPER has a 24 month product guarantee from Tevo (Pty) Ltd. In the event of the unit malfunctioning, Tevo will replace or repair, at Tevo’s option, any faulty component, free of charge from the date of purchase by the original purchaser for 24 months. This guarantee does not apply to routine maintenance components such as filters and brushes.
Damage or malfunction caused by negligence, abuse, unauthorized repair, or use not in accordance with the User Guide is not covered. Tevo is not liable for incidental or consequential damages of any nature associated with the use of this product. Tevo’s liability will not exceed the purchase price of this product.
Guarantee and Service enquiries can be made by contacting:
Tevo (Pty) Ltd
Monday to Friday from 8am – 5pm
Customer Service Help Line 0861 77 88 88
Gauteng 086 111 8386
Durban (031) 570 5900
Cape Town (021) 380 0038/9
www.tevo.co.za
THE SUPER-SILENT, ULTRA-POWERFUL SOLUTION
FOR PREMIUM HOME CLEANING
Brought to you by:
a passion for innovation
0861 77 88 88
www.tevo.co.za
info@tevo.co.za
Documents / Resources
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