MC_414A Maestro Plus Ice Machine
Installation Guide
MC_414A Maestro Plus Ice Machine
MC_414A, MF_414A Ice Machines
R290, 230 V 50 Hz
Installation Guide
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt “damaged.” Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.
Risk of fire or explosion. Flammable refrigerant used. Follow handling instruction carefully. To be repaired only by trained service Personnel.
Do not puncture Refrigerant Tubing. Do not use this product with flammable gases or flammable solvents.
Do not store flammable gases, flammable liquids or flammable solids in these units. Do not use FLAME to check for gas leak.
Do not under any circumstances try to modify or repair valves, regulator, connectors, controls or any other appliance. Doing so creates the risk of a gas leak.
Keep ventilation openings clear of obstruction.
Do not damage the refrigerant circuit.
Connect to potable water supply only.
WARNING!
- Read this manual thoroughly before operating, installing or performing maintenance on the equipment. Failure to follow instructions in this manual can cause property damage, injury or death.
- The ice machine contains R290 (propane) refrigerant. R290 (propane) is flammable in concentrations of air between approximately 2.1% and 9.5% by volume. R290 (propane) may burn if exposed to a heat source above 470 °C.
- When servicing this equipment, be sure to lock the circuit breaker, and display an in-service notice.
- This equipment contains high-voltage electricity and refrigerant charge. Installation and repairs are to be performed by properly trained technicians aware of the dangers of dealing with high voltage electricity and refrigerant under pressure. The technician must also be certified in proper refrigerant handling and servicing procedures. All lockout and tag out procedures must be followed when working on this equipment.
- Repair on R290 systems must always be done in a well-ventilated area.
- Because R290 is highly flammable, a combustible gas leak detector is required when servicing R290 systems.
- Only use parts recommended or provided by the manufacturer.
- Routine adjustments and maintenance procedures outlined in this manual are not covered by the warranty.
- This equipment is intended for indoor use only. Do not install or operate this equipment in outdoor areas.
- We reserve the right to make product improvements at any time. Specifications and design are subject to change without notice.
- Do not tilt unit further than 30° off vertical during uncrating or installation.
- This appliance is not suitable for installation in an area where a water jet could be used.
- This appliance must not be cleaned by a water jet.
- User miniatous should not be done by children.
- Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).
- Do not block air intake or exhaust.
- This appliance should be permanently connected by a qualified person in accordance with application codes.
- A qualified person shall provide a readily accessible disconnect device incorporated into the fixed wiring.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should be supervised to ensure that they do not play with the appliance.
- This appliance is designed for commercial use.
- WARNING! To avoid a hazard due to instability of the appliance, it must be fixed in accordance with the instructions.
- Warranty does not cover exterior or outside installations.
- To reduce risk of shock, disconnect power before servicing.
- Connect to potable water supply only.
- Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.
- Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Specifications
Electrical
- Each ice machine and dispenser requires a separate circuit with electrical disconnect within 10 ft (6 m).
- Equipment ground required.
- Standard electrical – 230 V, 50 Hz, 1 phase
- Connect to a dedicated circuit.
- Maximum ice machine amperage – 5.5A.
- Cord provided on ice machine.
Plumbing
- 3/8″ FPT water inlet
- 3/4″ MPT drain
Notes:
- Slope to drain of 1/4″ per foot (20 mm per 1 m run) with a 1/2″ min. is recommended.
- Water shut-off recommended within 10 feet (3 m), drain to be hard piped and insulated.
- Separate drains for ice machine and condenser. To prevent back flow, do NOT connect drains.
- Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).
Ambient
| Air temperature* | 100 F/38 C max. | 50 F/10 C min. (best performance below 80 F/27 C) |
| Water temperatures | 90 F/32 C max. | 45 F/10 C min. (best performance below 70 F/21 C) |
| Water pressure | 70 PSIG max. (482 KpA) | 10 PSIG min. (68 KpA) |
| Condenser water temperature | 90 F/32.2 C max. | 45 F/7.2 C min |
| Condenser water pressure | 125 PSIG (862 KpA) max. | 10 PSIG (68 KpA) min. |
- Ambient air temperature is measured at the air-cooled condenser coil inlet.
† Ambient water temperature is measured in the ice machine reservoir.
Shipping weight
- 73 kg (160 lb)
Technical specifications
Refrigeration pressure data
- Water regulating valve is factory set at 300 ±10 PSIG (2068.4 ± 69 kPA) head pressure.
- Readings within 10% of table values should be considered normal.
Compressor data
| Air-cooled | ||||
| Ambient air temperature | 50 F/10 C | 70 F/21.1 C | 90 F/32.2 C | 110 F/43.3C |
| Amperage | 2.25 | 2.36 | 2.46 | 2.57 |
| High-side pressure (PSIG) | 105 | 142 | 190 | 245 |
| Low-side pressure (PSIG) | 18.5 | 21 | 25 | 27 |
Locked rotor amps 230 V: 18.2A
Condenser water usage: @90 F/70F: 0.56 gal/min
| Gearmotor data | 230 V/50 Hz |
| Gearmotor current | 1.3A (nominal) |
Refrigeration system
Important: All service on refrigeration system must be performed in accordance with all federal, state and local laws that pertain to the use of refrigerants. It is the responsibility of the technician to ensure that these requirements are met.
R414 ice machine charge specifications
| Model | Charge | Refrigerant type |
| E414 230 V, 50 Hz air-cooled | 3.52 oz (100 grams) | R290 |
Dimensions and clearances
- Entire front of ice machine must be clear of obstructions/connections to allow removal.
- 12″ (30.5 cm) clearance above ice machine for service.
- 6″ (15.3 cm) minimum clearance between exhaust side of ice machine and any adjacent equipment.
- MCE414A and ER414A – 18″ (45.7 cm) minimum, 10 ft (3 m) maximum clearance between discharge and air intake grilles.
A – 3/4″ MPT drain
B – 3/8″ FPT water inlet
C – Electrical cord
D – 3/8″ FPT condenser inlet
E – 3/8″ FPT condenser drain
F – Bin signal connection (DO NOT APPLY VOLTAGE!)
Cleaning
Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional measures, including the replacement of components and more comprehensive disinfection measures. Follett recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent subject matter experts to assure complete remediation.
Periodic cleaning of Follett’s ice machine system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended and more often if environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty.
Recommended cleaning intervals*
| Maestro Plus | Frequency |
| Drain Line | weekly |
| Drain Pan/Drip Pan | weekly |
| Exterior, Water Station Tube | as needed |
| Condenser | monthly (air-cooled only) |
| Ice Machine | semi-annually |
| Transport Tube | semi-annually |
* Ice machine must be cleaned prior to start-up.
Weekly
The exterior may be cleaned with a stainless cleaner such as 3M™ Stainless Steel Cleaner & Polish or equivalent.
Monthly
Condenser (air-cooled ice machine only)
- Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal performance.
- When reinstalling counter panels in front of RIDE ® model ice machines, be sure that ventilation louvers line up with condenser air duct.
Semi-Annually (more often if conditions dictate)
- A cleaning procedure should always include both the ice machine and bin/dispenser.
- Icemaking system can be cleaned in place.
Cleaning Tool Checklist
- (1) 1.5 gallon (or larger) plastic bucket
- (2) clean cloths
- Sanitary gloves
- Safety glasses
- Safe CLEAN™ Plus ice machine cleaner
- (2) Sani Sponge™ (PN 00131524 – single sponge)
CAUTION!
- Wear rubber gloves and safety goggles (or face shield) when handling Safe CLEAN Plus solution.
- Use only Follett approved cleaners.
- Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
Safe CLEAN Plus Solution: Follow the directions on the Safe CLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett Safe CLEAN Plus solution. Use 100 F (38 C) water.
Cleaning Procedure
Note: Check drains and drain cup to ensure they are open and flowing freely.
- If ice machine was running recently, ensure that the evaporator is completely free of ice before proceeding.
If there is ice in the evaporator, complete steps 2-7 using only hot water to remove the ice, then begin Cleaning Procedure again. - Remove front or top cover.
- Disconnect bin signal cable from ice machine electrical box.
- Press CLEAN switch. The MAINTENANCE light will turn on and the machine will drain. Wait for the LOW WATER light to turn on.
- Remove lid from cleaning cup and fill (about 1 quart) until Safe CLEAN Plus solution completely fills the reservoir. Place lid back on cup.
- CLEANER FULL light will turn on and machine will start cleaning cycle then rinse three times; this process takes approximately 15 minutes.
- When machine is finished cleaning, the MAINTENANCE light will turn off.
- Remove top bearing insulation. Loosen Phillips-head screw on nozzle connected to evaporator. Remove nozzle from evaporator side only, leave other side of nozzle connected to transport tube.
- Soak one Sani Sponge in remaining Safe CLEAN Plus solution.
- Insert the sponge soaked in Sophoclean Plus solution into nozzle then insert a dry sponge into the nozzle.
- Replace nozzle onto evaporator and tighten screw. Ensure drain is connected to reservoir and vent tubes are connected to evaporator drain pan. Replace top bearing insulation.
- Reconnect bin signal cable. Wait for ice to push sponges through transport tube.
- Collect sponges from ice storage bin.
- Replace front or top cover.
- After 10 minutes, dispense all ice and discard.
- Clean the dispenser/bin.
Exterior Cabinet
Clean stainless steel panels with stainless steel cleaner.
Electrical system
ATTENTION!
To prevent circuit breaker overload, wait 15 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw.
Normal control board operation
The PC board indicator lights provide all the information necessary to determine the machine’s status. Green indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red indicators generally represent alarm conditions, some of which will lock the machine off.
A flashing green light labeled POWER indicates power to the machine. All other normal operation status indicators are covered as follows:
| Ice machine disposition | Operating conditions |
 |
|
1. Ice machine is making ice. |
1. Normal running. |
2. Ice machine is not making ice. |
2. Normal time delay. When the bin fills with ice, the LOW BIN light goes out momentarily and the refrigeration and auger drive systems immediately shut down. (Note: The fan motor will continue to run for 10 minutes to cool condenser) The TIME DELAY light comes on, initiating the time delay period. When the time delay expires, the machine will restart provided that the LOW BIN light is on. |
DIP Switch Settings
* Flush can be enabled on Symphony CT and FB models. Flush should be disabled on Symphony CI units due to risk of internal leak if drain line is blocked. All Symphony Plus models should be set to Flush enabled.
Electrical control system schematic – 230 V 50 Hz
Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.
Please review the installation instructions thoroughly. It is important that the installation be performed to factory specifications so your equipment operates at its maximum efficiency.
Follett Products, LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.
Registering your equipment’s helps Follett track your equipment’s service history should you need to contact us for technical support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the Warranty Registration form.
Should you have any questions, please contact Follett’s technical support group at (877) 612-5086 or (610) 252-7301 and we will be happy to assist you.
Calgon is a licensed trademark distributed by Nu-Calgon, in the United States.
3M is a trademark of 3M Company.
Sophoclean, Sani Sponge, and Symphony Plus are trademarks of Follett Products, LLC.
Follett is a registered trademarks of Follett Products, LLC, registered in US.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Follett Europe Polska Sp. z o.o.
Murky Dowry 26 c • 83-021 Willena, Poland
+48 (58) 785-6140 • Fax +48 (58) 785-6159
www.folletteurope.com
01518992R02
© Follett Products, LLC 11/22
Documents / Resources
 |
FOLLETT MC_414A Maestro Plus Ice Machine [pdf] Installation Guide MC_414A Maestro Plus Ice Machine, MC_414A, Maestro Plus Ice Machine, Plus Ice Machine, Ice Machine |
References
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Product Warranties | Follett Ice
-
Technical Support | Follett Ice
-
Technical Support | Follett Ice
- User Manual
