elo 1594L Open Frame Touchscreen User Manual

Rear VESA Mount
A four-hole mounting pattern for M4(10mm) screws is provided on the rear of the monitor. VESA MIS-E,C compliant mounting coded: VESA MIS-E,C. Available dimensions: 75 x 75 mm, 100 x 100 mm, 200 x 100 mm.

Frequently Asked Questions (FAQ)

Q: Is the touchscreen display compatible with all operating systems?
A: The touchscreen display is compatible with most major operating systems including Windows, macOS, and Linux. Ensure you install the correct drivers for optimal performance.

Q: Can I adjust the sensitivity of the touchscreen?
A: Yes, you can adjust the sensitivity of the touchscreen in the device settings or through the touchscreen calibration tool provided in the driver software.

USER MANUAL
Elo Touch Solutions
90 Series Open Frame Touchscreen

Copyright © 2023 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and IntelliTouch are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

Section 1: Introduction

Product Description
Your new touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in high-traffic environment.
This touchscreen incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The 90 Series offers sizes that range from 10.1-inch to 27 -inch and resolutions that range from 800×600 to Full HD 1920×1080. The LED backlight significantly reduces power consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that enhance this LCD monitor’s display performance are Plug & Play compatibility, remote on-screen display (OSD) controls and flexible mounting options.

Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touchscreen, read through this manual, especially the Installation, Mounting, and Operation Sections.

Section 2: Installation

Unpacking the Touchscreen Display
Open the carton and verify that the following items are present:

Japanese language regulatory information pamphlet
Quick Install Guide
HDMI cable
EEI label
VGA cable
USB cable
Mounting brackets
OSD remote

Connector Panel & Interfaces
*Please note the COM (Serial) port for touch is only applicable for EXX9XL-XCXX models and removed for the rest models.

With COM (Serial) port

Without COM (Serial) port

Touchscreen Display Connections

Connect the HDMI/DP/VGA video cables between the monitor’s HDMI/DP/VGA input connectors and your HDMI/DP/VGA video source. Tighten the video cable’s screws for best performance on VGA connector.
Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
* Or Connect the Serial touch cable between the monitor’s COM (Serial) connector and your PC’s COM (Serial) port. (Only applicable for EXX9XL-XCXX models)

Connect a 12VDC power supply to the monitor’s input power jack.
The touchscreen display ships in an ON state, video should be displayed on your monitor already.

Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchscreen displays with Windows 7 ,8.1 and 10 or later operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver.

To download the latest touch drivers

Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
Select the “Touch Drivers” from “Product Category” dropdown menu.

Select the “Operating System” from “Operating System” dropdown menu.
Click on the driver version required for your touchscreen display.

Section 3: Mounting

Flush Mount
Flush-mount Bracket Installation

Notes:
Bracket shape varies for each model, drawing for illustration purposes only. See dimensional drawing for exact dimensions.

Attach bracket “A” To touchscreen display (all four sides) with M4 screws (included)
Attach bracket “C’ to customer panel per drawing (all four sides)

Attach bracket “B” to bracket “C” on all four sides with M4 screws (included)
Adjust depth of bracket “B” so monitor is flush with customer panel
Place touchscreen display into customer panel opening

Secure touchscreen display to bracket “B” from behind with M4 screws (included)

Side Bracket Mount
Side-mount Bracket Installation

Notes:
Bracket shape varies for each model, drawing for illustration purposes only. See dimensional drawing for exact dimensions.

Rear VESA Mount
A four-hole mounting pattern for M4(10mm) screws is provided on the rear of the monitor.
The VESA FDMI-compliant counting is coded: VESA MIS-E,C.

	ET1093L	ET1291L	ET1590L	ET1593/1594L	ET1790L	ET1990/1991L	ET2094L	ET2293/2294/2295L	ET2494/2495L	ET2794/2796L
75 x 75 mm	X	X	X	X	X	X (Depends on different model)
100×100 mm			X		X	X	X	X
200×100 mm									X	X

Section 4: Operation

Power
The touchscreen display ships in an ON state.
To turn the touchscreen display on or off, press the touchscreen display power button on the OSD controller once. The power status LED on the OSD controller functions according to the following table.

Touchscreen Display/Computer Module Status LED Status

OFF OFF
SLEEP PULSING
ON ON

The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.

Touch
Your touchscreen display is factory-calibrated and should not need manual calibration (unless the input video is not fully scaled to the native resolution, or the touch experience needs to be calibrated to a specific user).

IntelliTouch Dual Touch Technology

When connected to Windows 7, 8.1 and 10 or later computers, the touchscreen display can report 2 simultaneous touches. When connected to Windows XP computers, the touchscreen display reports single touch.

The IntelliTouch Dual Touch touchscreen can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel.
The IntelliTouch Dual Touch driver will only support multiple monitors if they are all using the IntelliTouch Dual Touch technology.
To use multiple IntelliTouch Dual Touch monitors, double click on the

EloConfig desktop shortcut to open up the Elo Touch Configuration screen
Select “Match Touch to Display…” to calibrate multiple monitors.

Projected Capacitive Touch Technology

When connected to Windows 7, 8.1 and 10 or later computers, the touchscreen display can report 10 simultaneous touches. When connected to Windows XP computers, the touchscreen display reports single touch.
No additional drivers are required for this technology to work with Windows 7, 8.1 and 10 or later, it uses Windows HID drivers. Refer to Chapter 2, Section “Installing the Touch Technology Software Drivers” to find instructions to download touch drivers for Windows XP.

Gesture Support
The IntelliTouch Dual Touch technology enables several gestures that support single and multiple touches. Refer to the Microsoft Website http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7.

Video
A display’s native resolution is its width and height measured in number of pixels. Generally, for best performance, an image displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution.
For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when viewing feature-rich images at close distances (for example images containing small-font text).
Your touchscreen display will likely not require video adjustments. However, for analog VGA video, variations in video graphic card outputs may require user adjustments through the OSD to optimize the quality of the monitor’s displayed image. These adjustments are “remembered” by the touchscreen display. Also, to reduce the need for adjustments for different video mode timings, the monitor correctly scales and displays some of the video industry’s most common video timing modes. Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes.

On-Screen Display (OSD)
Four OSD buttons are located on a wired control box. These can be used to adjust various display parameters. The buttons and their functionality are:

Button	Function when OSD is not displayed	Function when OSD is displayed
Menu	Display OSD Mainmenu	Return to previous OSD menu
	Display OSD Contrast submenu	Decrease value of selected parameter / select previous menu item
	Display OSD Brightness submenu	Increase value of selected parameter / select next menu item
Select	Display Video Prioritysubmenu	Select parameter for adjustment / select submenu to enter

Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters:

All touchscreen display adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchscreen display is unplugged or powered off and on. If there is a power failure, the touchscreen display settings will not default to the factory specifications.

OSD and Power Lockouts
Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system.
Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the Power Locking feature. When the Power Locking is enabled, pressing the power switch will have no effect on the system.

Temperature Control for 95/96 Series only
The monitor contains a temperature sensor that provides the user with real-time temperature readings. This reading can be found by opening the OSD menu: Information ► System Temperature. If the monitor is operated above the operating temperature limit, the monitor will go into “Thermal Protection Mode.” This mode will reduce the backlight brightness to bring the internal temperature back within operating range. While in this mode, brightness cannot be increased beyond the set value. If the internal temperature decreases below the Thermal Protection Mode temperature for at least five minutes, normal operation is resumed.
When the Thermal Protection Mode is enabled, the following icon will appear in the Main Menu. This will indicate that the Thermal Protection Mode is active.

Icon showing that Thermal Protection Mode is active
If the monitor continues to be operated above the operating temperature limit, the user will be prompted to shut off the monitor within sixty seconds. If the system is not manually turned off within sixty seconds, the touchmonitor will automatically turn off to prevent permanent damage to the monitor.

Section 5: Technical Support

If you are experiencing trouble with your touchscreen display, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this use manual.

Solutions to Common Problems

Technical Assistance

Technical Specifications
visit www.elotouch.com/products for technical specifications for this device

Support
visit www.elotouch.com/support for technical support

Section 6: Safety & Maintenance

Safety

To avoid risk of electric shock, follow all safety notices and do not disassemble the touchscreen display. They are not user-serviceable.
The slots located on the sides and top of the touchscreen display case are for ventilation. Do not block or insert anything inside the ventilation slots.

A three-wire, grounding power cord plug only fits into a grounded outlet. Do not fit or modify the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Only use the power cord that came with your Elo touchscreen display. Use of an unauthorized power cord might invalidate your warranty.
Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter.
The equipment power supply cord shall be connected to a socket-outlet with earthing connection

Care and Handling
The following tips will help keep your touchscreen display functioning at an optimal level:

Disconnect the AC power cable before cleaning.
To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.

It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside, turn the unit off and have a qualified service technician check it before you power it on again.
Do not wipe the screen with a cloth or sponge that could scratch the surface.
To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to the touchscreen. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.

Ensure the environmental temperature and humidity are maintained within specification and do no block ventilation slots.
Monitors are not designed for outdoors.

Waste Electrical & Electronic Equipment Directive (WEEE)
This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.

Section 7: Regulatory Information

Electrical Safety Information
Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.

Emissions and Immunity Information
Notice to Users in the United States:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15C of FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference, including interference that may cause undesired operation of the device.

Notice to Users in Canada:
This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.
CAN ICES-003(B)/NMB-003(B)

This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

This device may not cause interference; and
This device must accept any interference, including interference that may cause undesired operation of the device.

Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/ EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 62368-1.

throGeneral Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

In order to meet emission and immunity requirements, the user must observe the following:
- Use only the provided I/O cables to connect this digital device with any computer.
- To ensure compliance, use only the provided manufacturer’s approved line cord.
- The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

If this equipment appears to cause interference with radio or television reception, or any other device:
- Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:
  1. Move the digital device away from the affected receiver.
  2. Reposition (turn) the digital device with respect to the affected receiver.
  3. Reorient the affected receiver’s antenna.
  4. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
  5. Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
  6. Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

Declaration: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation

Agency Certifications
The following certifications and marks have been issued or declared for this monitor:

Australia RCM
Canada CUL, IC
China CCC

Europe CE TUV
United Kingdom UKCA
Japan VCCI
Russia EAC
Korea KCC
Mexico CoC
Taiwan BSMI
United States FCC, UL
International CB

Explanation of Markings

In accordance with the SJ/T11364-2014 requirement, the electronic information products are marked with the following pollution control logo.
The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets. Operating Temperature:0 °C -40 °C / Humidity:20%-80% (non-
condensing). Storage Temperature: -20 °C ~60 °C / Humidity:10%~95%
(non-condensing).
It is encouraged and recommended that this product be recycled and reused according to local laws. The product should not be thrown away casually.

Power Adapter Specifications for 90 series except 2796

Electrical Ratings

Input 100 – 240VAC, 50/60Hz
Output 12VDC, 3 or 3.5A, LPS (Power adapter needs to be UL approved, 3A is for specific models)
Power Adapter Specifications for 2796

Electrical Ratings

Input 100 – 240VAC, 50/60Hz
12VDC, 4.5A, LPS
Output
(Power adapter needs to be UL approved, 4.7A is for specific models)

Monitor Specifications

Electrical Ratings

Input

1093L	ET1291L	ET1590L	ET1593 /1594L	ET1790L	ET1990 /1991L	ET2094L	ET2293 /2294L	ET2494L	ET2794L	ET2295/2495L	ET2796L
12Vdc,1A	12Vdc,1.5A	12Vdc,1.5A	12Vdc,1.5A	12Vdc,2A	12Vdc,2.5A	12Vdc,2.5A	12Vdc,3 or 3.5A	12Vdc,2.5A	12Vdc,3 or 3.5A	12Vdc,3.5A	12Vdc,4.5A

Operating Conditions

Temperature 0 °C – 40 °C
Humidity 20% to 80% (non-condensing)
Altitude 0 to 3,048m

Storage Conditions

Temperature -20°C – 60°C
Humidity 10% to 95% (non-condensing)
Altitude 0 to 12,192m

Section 8: Warranty Information

Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchscreen display and their components is three years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than 30 days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty
Period for such product, unless otherwise directed in writing by the Seller. Within thirty days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i)modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product.
Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller
is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.
These remedies shall be the buyer’s exclusive remedies for breach of warranty. Except for the express warranty set forth above, seller grants no other warranties, express or implied by statute or otherwise, regarding the products, their fitness for any purpose, their quality, their merchantability, their non-infringement, or otherwise. No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein. Seller’s liability under the warranty shall be limited to a refund of the purchase price of the product. In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special, consequential, indirect, or incidental damages.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.

www.elotouch.com
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Product Information
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Upcoming Events
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Software Drivers
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To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.

Americas
Tel +1 408 597 8000 elosales.na@elotouch.com

Europe (EMEA)
Tel + 32 16 930 136
EMEA.sales@elotouch.com

Asia-Pacific
Tel +86 (21) 3329 1385 EloAsia@elotouch.com

Documents / Resources

elo 1594L Open Frame Touchscreen [pdf] User Manual
1594L Open Frame Touchscreen, 1594L, Open Frame Touchscreen, Frame Touchscreen, Touchscreen

References

User Manual

elo 1594L Open Frame Touchscreen User Manual

elo 1594L Open Frame Touchscreen

Product Information

Product Usage Instructions

Section 1: Introduction

Section 2: Installation

Section 3: Mounting

Section 4: Operation

IntelliTouch Dual Touch Technology

Projected Capacitive Touch Technology

Section 5: Technical Support

Technical Assistance

Section 6: Safety & Maintenance

Section 7: Regulatory Information

Monitor Specifications

Section 8: Warranty Information

Documents / Resources

References

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