dreame H12 Dual Wet and Dry Vacuum Cleaner Instruction Manual

dreame H12 Dual Wet and Dry Vacuum Cleaner 
Instruction Manual

Important Safety Instructions

Please read this manual carefully before use and retain it for future reference. When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING — To reduce the risk of fire, electric shock, or injury:

Usage Restrictions

• This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
• Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children.
• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.
• Use only as described in this user guide. Use only manufacturer’s recommended attachments.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire or excessive temperature may cause an explosion.
• Do not use in extremely hot or cold environments (below 5 /41°F or above 40 /104°F). Please charge the appliance in temperature above 5 /41°F and below 40 /104°F).
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.
• Do not put any object into openings. Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use the appliance in an enclosed space filled with vapor given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use the appliance without filters in place.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.
• Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.
• Use extra care when cleaning on stairs.

Maintenance and Storage

• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.
• Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.
• Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable Behavior resulting in fire, explosion, or risk of injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Do not use the appliance with a damaged attachment (eg: charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.

Battery and Charging

• For the purpose of recharging the appliance, only use the charging base provided with this appliance. Use only with HCB3/HCB6 charging base.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.
• Charging base is equipped with drying function and only suitable for drying this appliance’s brush.
• Keep the charging base cable away from heated surfaces. Do not handle the charging base plug or appliance with wet hands. To unplug, grasp the charging base plug, rather than the cable.
• Do not pull or carry charging base by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
• This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

Symbols

SAVE THESE INSTRUCTIONS
For Household Use Only

We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in compliance with the applicable Directives, European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com
For detailed e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-faq

Product Overview

Packing List

Wet and Dry Vacuum Floor Washer

Charging Base

Display Screen

Note: If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

Installation

Installing the Handle

Insert the end of the handle vertically into the port on the top of the appliance as indicated until you hear a click.

Note: To disassemble, extend a hard object into the hole on the back of the appliance to press contacts and pull the handle upwards at the same time.

Installing the Storage Box

Install the storage box onto the charging base.

Installing the Accessory Storage Mount

Insert the storage support rod vertically into the mount until you hear a click.

Note: To remove the support rod, extend a tool into the hole on the bottom of the mount to press contacts and pull the rod upwards at the same time.

Charging

1. Place the charging base against a wall on level ground and connect it to a power source. Fully charge the appliance before first use.
2. Place the appliance on the charging base, the ⚡ on the screen will light up to indicate the charging status. When charging, the number on the display screen represents the
   current battery level as a percentage. When the number reaches 100, the battery is fully charged and the will ⚡ turn off.

Note:

• If no operation is performed within 10 minutes, the appliance will enter the sleep mode.
• To extend the battery life time, the battery keeps cooling down for about one hour automatically after you have used the appliance for a long time.

How to Use

Switching Modes

The appliance is powered on in Auto mode by default, you can switch to Suction mode as needed.

Using as a Floor Washer

1. Fill the Clean Water Tank: Press the Clean Water Tank release button to remove the tank. Open the tank cover and fill the tank with clean water. Re-install the Clean Water Tank and ensure it clicks into place.
   Note:
   · For better cleaning performance, it is recommended to add 10ml detergent with the bottle cap into the full Clean Water Tank, then shake gently and evenly for use.
   · Do not add any liquids other than the officially-approved cleaner.
2. Start cleaning: Gently step on the brush cover and recline the appliance backwards. Press the power switch to start operating, press the mode switch to switch between the Auto mode and the Suction mode according to your needs.
   Note:
   · Do not vacuum any foamy liquids.
   · If the appliance is in the upright position while working, the current task will be suspended.
   · The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
   · Do not recline the appliance backwards more than 140° to prevent the appliance from leaking water.
   · When the appliance is in operation, do not lift it off the ground, move it, tilt it or lay it flat. Doing so may cause the used water to flow into the motor.
3. Empty the Used Water Tank: Press the Used Water Tank release button to take out the tank. Remove the tank cover and pour out the used water. Close the tank cover and reinstall the tank before use.

Self-cleaning Mode

1. Place the appliance back onto the base while you finish cleaning.
2. Briefly press the self-cleaning button on the top of the handle to start/stop self- cleaning.
3. Empty the Used Water Tank while self-cleaning is completed. Then the appliance starts drying mode. Press the button to exit drying mode.
   Note: The self-cleaning mode can be enabled only when the appliance is being charged and the battery level is more than 15%.

Drying Mode

1. Press and hold the self-cleaning button for 3 seconds to activate drying mode.
2. The appliance will be charged once drying is completed.

Note:

• Clean the charging base if there are any stains left on the base after self-cleaning is complete.
• If cleaning the brush roller manually, please air dry thoroughly or dry it by using drying mode several times.

Using as a Handheld Vacuum

1. Press the handvac release button to remove the handvac.
2. Install the dust cup assembly and other attachments as shown in the diagram until you hear a click.
3. Briefly press the handvac power switch to start operating. Briefly press the handvac mode switch to switch between Standard mode and Turbo mode according to your needs.

Using Different Attachments

Care and Maintenance

Tips:

• Turn off the appliance before performing care and/or maintenance. Do not touch the Power Switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the appliance is not used for an extended period, fully charge it, unplug the power adapter, and store the appliance
  in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the appliance at least once every 3 months.

Cleaning the Used Water Tank and the Filter

Note:

• Cleaning the Used Water Tank after each use is recommended.
• Replacing the filter every 3 to 6 months is recommended.
• When the filter is dirty and needs washing, rinse it with water. It must be completely dry before use.

Cleaning the Tube and the Dirt Sensor

Remove the Used Water Tank, wipe the tube and the dirt sensor with a wet cloth before use.

Cleaning the Dust Cup Assembly

Cleaning the Brush Assembly

Cleaning the Soft Roller Brush

Cleaning the Motorized Mini-Brush

Troubleshooting

If an error occurs, the appliance will stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact the customer service.

For additional services, please contact us via aftersales@dreame.tech Website: https://global.dreametech.com

Error Prompts and Solutions

If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

* The rated power is measured during a representative period when the appliance works at full power at the beginning, with the charging and drying functions turned on simultaneously.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility. ­ the battery must be removed from the appliance before it is scrapped; ­ the appliance must be disconnected from the supply mains when removing the battery; ­ the battery is to be disposed of safely.

Removal Guide

1. Remove the display screen by rotating it with a tool.
2. Remove the screws on the battery cover in turn and then pry open the cover with proper tools.
3. Unplug the terminals between the battery and PCB board to remove the battery.

CAUTION:

• Before removing the battery, disconnect the power and run out the battery as much as possible.
• Unneeded batteries should be discarded at an appropriate recycling facility.
• Do not expose to high temperature environment to avoid risks of explosion.
• Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
• The word “dreame” is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company’s Chinese name ” “, which means striving for excellence in every endeavor and reflects the company’s vision of continuous pursuit, exploration and search in technology.

Website: https://global.dreametech.com Manufactured by: Dreame Trading (Tianjin) Co., Ltd. Made in China

Documents / Resources

dreame H12 Dual Wet and Dry Vacuum Cleaner [pdf] Instruction Manual H12, H12 Dual Wet and Dry Vacuum Cleaner, Dual Wet and Dry Vacuum Cleaner, Wet and Dry Vacuum Cleaner, Dry Vacuum Cleaner, Vacuum Cleaner, Cleaner

References

• Dreame Global | Smart Robot Vacuum Cleaners
• Dreame Global | Smart Robot Vacuum Cleaners
• Dreame Global | Smart Robot Vacuum Cleaners
• User Manual