Contents hide
1 SEVERIN KA 4820 Filter Coffee Maker
2 Specifications
3 Product Usage Instructions
4 Warranty
5 Service Centres
6 FAQ
7 Documents / Resources
7.1 References

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SEVERIN KA 4820 Filter Coffee Maker

SEVERIN-KA-4820-Filter-Coffee-Maker-product

Specifications

  • Model Numbers: KA 4820, KA 4821, KA 4825
  • Warranty Period: 2 years
  • Manufacturer: Severin

Product Usage Instructions

Warranty Information
The warranty covers defects in the appliance at the time of receipt and is valid for two years. The manufacturer will repair or replace the defective appliance within a reasonable time. The  warranty does not apply to refurbished equipment or if the appliance has been altered by a third party.

Conditions Not Covered by Warranty

  • Incorrect setup or installation
  • Improper use or misuse
  • External influences like transport damage or weather damage
  • Current and voltage fluctuations outside tolerance limits
  • Non-observance of maintenance and cleaning instructions
  • Use-conditioned wear-and-tear

How to Claim Warranty

To claim warranty service, contact your dealer with your full details, defect description, and purchase/delivery date. Your dealer will then coordinate with the manufacturer for repair or replacement.

Warranty

  1. The buyer’s statutory rights about defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights about defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.
  2. This warranty shall apply as follows: If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defect-free appliance. This warranty is not a durability warranty. This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment). You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation, and dismantling expenses. Our statutory obligations will remain unaffected.
    The warranty does not cover any defects or faults caused by:
    • Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written  instructions for use, installation and assembly
    • Improper use, including improper operation or misuse
    • External influences, such as transport damage, damage caused by shock or impact, damage  caused by the weather
    • Current and voltage fluctuations outside the tolerance limits
    • Non-observance of maintenance and cleaning work according to the instructions for use
    • Use-conditioned or natural wear-and-tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product
  3. Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.
  4. You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:
    • Your full name, address details and phone number or email address at which you can be reached,
    • Description of the defect of your appliance (a brief description of the defect signs is enough),
    • Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

SEVERIN-KA-4820-Filter-Coffee-Maker-fig-1

Austria

  • Silva-Schneider Handelsgesellschaft GmbH Karolingerstraße 1
  • 5020 Salzburg
  • Tel.: +43 (0) 662 251 300
  • Fax:. +43 (0) 662 251 300-45
  • E-Mail: office@silva-schneider.at

France

  • SEVERIN France Sarl
  • Service-Après-Vente
  • 4, rue Denis Papin
  • 67400 Illkirch-Graffenstaden
  • Tél.: 03 88 47 62 08
  • Fax: 03 88 47 62 09
  • E-Mail: sav-fr@severin.com
  • Web: www.severin.com/fr

South Africa

United Kingdom

SEVERIN Elektrogeräte GmbH Röhre 27

FAQ

Q: How do I find a valid warranty provider for my country?
A: The information can be found in the warranty statement’s appendix or on Severin’s website.

Q: What if my appliance shows signs of wear and tear?
A: Wear-and-tear that is a result of normal use is not covered under warranty. Contact customer service for advice on replacement parts.

Documents / Resources

SEVERIN KA 4820 Filter Coffee Maker [pdf] User Manual
KA 4820 Filter Coffee Maker, KA 4820, Filter Coffee Maker, Coffee Maker, Maker

References

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