SAMSUNG ME21DB650012 Microwave Over The Range 2.1 Cu. Ft. Bespoke In White Glass User Manual

Microwave Oven
User manual
ME21D*6500****

Important safety instructions

Congratulations on your new Samsung microwave oven. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your microwave oven’s many benefits and  features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your microwave oven.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
A. Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
B. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on the sealing surface.
C. Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:

1. Door (bent),
2. Hinges and latches, (broken or loosened),
3. Door seals and sealing surface.

D. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your microwave oven, follow these basic safety precautions.

	Do NOT attempt.		Unplug the power plug from the wall socket.
	Do NOT disassemble.		Make sure the machine is grounded to prevent electric shock.
	Do NOT touch.		Call the service center for help.
	Follow directions explicitly.		Note

These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.

FCC Notice
FCC STATEMENT:
This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to  comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to part 18 of FCC Rules, which are designed to provide residential installation.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  to correct the interference by one or more of the following:

• Reorient the receiving antenna of the radio or television.
• Relocate the Microwave Oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch codes.

The manufacturer is not responsible for any radio of TV interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To satisfy FCC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
WARNING : Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any  interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. For products available in the US/Canadian markets, only channels 1~11 are available. You cannot select any  other channels.

IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.gov
WARNING
To reduce risk of burns, electric shock, fire, personal injury or exposure to excessive microwave energy:

1. Read all safety instructions before using the appliance.
2. Read and follow the specific Precautions to avoid possible exposure to excessive microwave energy on page 3.
3. This appliance must be grounded. Connect only to properly grounded outlets. See Important Grounding instructions on page 7 of this manual.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers (for example, closed glass jars) can explode if heated rapidly. Never heat them in a microwave oven.
6. Use this appliance only for its intended use as described in the manual.
   Do not put corrosive chemicals or vapors in or on this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
7. As with any appliance, close supervision is necessary when it is used by children. Keep children away from the door when opening or closing it as they may bump themselves on the door or catch their fingers in the door.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
9. This appliance should be repaired or serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not tamper with or make any adjustments or repairs to the door.
12. Do not store this appliance outdoors. Do not use this product near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
13. Do not immerse the cord or plug in water.
14. Keep the cord away from heated surfaces. (including the back of the oven).
15. Do not let the cord hang over the edge of a table or counter.
16. When cleaning surfaces of the door and oven that come together when the door closes, use only mild, nonabrasive soaps, or detergents applied with a sponge or soft cloth. Unplug the plug before cleaning.
17. To reduce the risk of fire in the oven cavity:
    a. Do not overcook food. Carefully attend the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    b. Remove wire twist-ties from paper or plastic bags before placing the bags in the oven.
    c. If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the power cord, or shut off the power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.
    d. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
18. Liquids, such as water, milk, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN  VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury:
    a. Do not overheat liquid.
    b. Stir liquid both before and halfway through heating it.
    c. Do not use straight-sided containers with narrow necks.
    d. After heating, allow the container to stand in the microwave oven for a short time before removing the container.
    e. Use extreme care when inserting a spoon or other utensil into the container.
19. Oversized foods or oversized metal utensils should not inserted into the microwave oven as they may cause a fire or risk of electric shock.
20. Do not clean the microwave with a metal scouring pad. A piece of metal could come off the pad, contact electrical parts, and cause an electric shock.
21. Do not put paper products into the oven when you are operating it in the toaster mode.
22. Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not in use.
23. Do not cover the racks or any other part of the oven with metal foil.
    This will cause the oven to overheat.

CAUTION

1. Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on the hood of the filter.
2. When flaming foods under the hood, turn the fan on.
3. Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaner, may damage the filter.

GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. This appliance is equipped with a cord that includes a grounding wire and a grounding  plug. The plug must be plugged into an outlet that is properly installed and grounded.

WARNING
Improper use of the grounding plug can result in a risk of electric shock.

• Plug into a grounded, 3 pronged outlet. Do not remove the third (grounding) prong. Do not use an adaptor or otherwise thwart the safety function of the grounding plug.
• Consult a qualified electrician or service person if you do not understand the grounding instructions or if you are not sure if the appliance is properly grounded.
• We do not recommend using an extension cord with this appliance. If the power-supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance. However, if it is necessary to use an extension cord, read and follow the  ‘Use of Extension Cords’ section below.

USE OF EXTENSION CORDS
A short power-supply cord is provided to reduce the risk of your becoming entangled in or tripping over a longer cord. Longer cord sets or extension cords are available and you can use them if you exercise care. If you use a long cord or an extension cord:

1. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
2. The extension cord must be a grounding-type 3-wire cord and it must be plugged into a 3-slot outlet.
3. The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over accidentally. If you use an extension cord, the interior light may flicker and the speed of the blower may vary  when the microwave oven is on. Cooking times may be longer too.

CRITICAL INSTALLATION WARNINGS
This appliance must be installed by a qualified technician or service company.

• Failing to have a qualified technician install the oven may result in electric shock, fire, an explosion, problems with the product, or injury.
  Unpack the oven, remove all packaging material and examine the oven for any damage such as dents on the interior or exterior of the oven, broken door latches, cracks in the door, or a door that is not lined up correctly. If there is any damage, do not  operate the oven and notify your dealer immediately.
  Make sure to install your oven in a location with adequate space.
  Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or fire.
  Plug the power cord into a properly grounded 3 pronged outlet. Your oven should be the only appliance connected to this circuit.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• Ensure that the voltage, frequency and current provided match the product’s specifications. Failing to do so may result in electric shock or fire.
  Keep all packaging materials out of the reach of children. Children may use them for play.
  This appliance must be properly grounded. Read and follow the specific Grounding instructions found in the beginning of this section. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is grounded in accordance with local and national codes.
  Do not cut or remove the third (ground) prong from the power cord under any circumstances.
  The microwave requires a separate branch circuit single grounded outlet of at least 15 A and max of 20 A.
  Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain drops).
• This may result in electric shock or fire.
  Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
  Do not mount over a sink.
  Do not pull or excessively bend the power cord.
  Do not twist or tie the power cord.
  Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
  Do not pull the power cord when you unplug the oven.
• Unplug the oven by pulling the plug only.
• Failing to do so may result in electric shock or fire.
  If the power plug or power cord is damaged, contact your nearest service center for a replacement or repair.

INSTALLATION CAUTIONS
Position the oven so that the plug is easily accessible.

• Failing to do so may result in electric shock or fire due to electric leakage.
  Unplug the oven when it is not being used for long periods of time or during a thunder/lightning storm.
• Failing to do so may result in electric shock or fire.

CRITICAL USAGE WARNINGS
If the microwave appliance is flooded, please contact your nearest Samsung service center.
Failing to do so may result in electric shock or fire.
Read and follow the specific ‘Precautions to Avoid Possible Exposure to Excessive Microwave Energy’, found in the beginning of this Safety Information Section.
If the microwave generates a strange noise, a burning smell or smoke, unplug it immediately and contact your nearest Samsung service center.

• Failing to do so may result in electric shock or fire.
  In the event of a gas leak (propane gas, LP gas, etc.), ventilate the room immediately. Do not touch the microwave, power cord, or plug.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
  Take care that the door or any of the other parts do not come into contact with your body while the microwave is cooking or just after cooking.
• Failing to do so may result in burns.
  In the event of a grease fire on the surface units below the microwave oven, smother the flaming pan on the surface unit by covering the pan completely with a lid, a cookie sheet, or a flat tray.
  Never leave surface units beneath your microwave oven unattended at high heat settings.
  Boil overs cause smoking and greasy spillovers that may ignite and spread if the vent fan is operating. To minimize automatic fan operation, use adequate sized cookware and use high heat on surface units only when necessary.
  If materials inside the microwave oven should ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.
  Use of inadequately sized cookware on top of the stove may result in melting of microwave door or other damage.
• Always observe safety precautions when using your microwave oven. Never try to repair the oven on your own. There is dangerous voltage inside. If the oven needs to be repaired, contact an authorized service center near you.
  Do not attempt to repair, disassemble, or modify the appliance yourself.
• Because a high voltage current enters the product chassis during operation, opening the chassis can result in electric shock or fire.
• You may be exposed to electromagnetic waves.
• If your microwave oven requires repair, contact your nearest Samsung service center.
  If any foreign substance such as water enters the microwave, unplug it, and then contact your nearest service center.
• Failing to do so may result in electric shock or fire.
  Do not touch the power plug with wet hands.
• This may result in electric shock.
  Do not turn the appliance off by unplugging the power plug while the appliance is in operation.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
• Keep all packaging materials well out of the reach of children. Packaging materials can be dangerous to children.
• If a child places a bag over its head, the child can suffocate.
  Do not let children or any person with reduced physical, sensory or mental capabilities use this appliance unsupervised. Make sure that the appliance is out of the reach of children.
• Failing to do so may result in electric shock, burns, or injury.
  Do not touch the inside of the appliance immediately after cooking. The inside of the appliance will be hot.
• The heat on the inside of your microwave oven can cause burns.
  Do not put aluminum foil (except as specifically directed in this manual), metal objects (such as containers, forks, etc.), or containers with golden or silver rims into the microwave.
• These objects can cause sparks or a fire.
  Do not use or place flammable sprays or objects near the microwave oven.
• Heat from the microwave can cause flammable sprays to explode or burn.
• Failing to do so may result in electric shock or injury.
  Do not tamper with or make any adjustments or repairs to the door. Under no circumstances should you remove the outer cabinet.
  Do not store or use your microwave oven outdoors.

USAGE CAUTIONS
If the surface of the microwave is cracked, turn it off.

• Failing to do so may result in electric shock.
  Dishes and containers can become hot. Handle with care.
  Hot foods and steam can cause burns. Carefully remove container coverings, directing steam away from your hands and face.
  Remove lids from baby food before heating. After heating baby food, stir well to distribute the heat evenly. Always test the temperature by tasting before feeding the baby. The glass jar or surface of the food may appear to be cooler than the food in the  interior, which can be so hot that it will burn the infant’s mouth.
  Make sure all cookware used in your microwave oven is suitable for microwaving.
  Use microwavable cookware in strict compliance with such manufacturer’s recommendations.
  Do not stand on top of the microwave or place objects (such as laundry, oven covers, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• Items, such as a cloth, may get caught in the door.
• This may result in electric shock, fire, problems with the product, or injury.
  Do not operate the appliance with wet hands.
• This may result in electric shock.
  Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.
  Do not place the appliance over a fragile object such as a sink or glass object.
• This may result in damage to the sink or glass object.

Do not put your face or body close to the appliance while it is cooking or when opening the door just after cooking.

• Take care that children do not come too close to the appliance.
• Failing to do so may result in children burning themselves.
  Do not place food or heavy objects over the door.
• When you open the door, the food or object may fall and this may result in burns or injury.
  Do not abruptly cool the door, the inside of the appliance, or the dish by pouring water over it during or just after cooking.
• This may result in damage to the appliance. The steam or water spray may result in burns or injury.
  Do not cook without the glass tray in place on the oven floor. Food will not cook properly without the tray.
  Do not defrost frozen beverages in narrow-necked bottles. The containers can break.
  Do not scratch the glass of your microwave oven door with a sharp object.
• This may result in the glass being damaged or broken.
  Do not store anything directly on top of the appliance when it is in operation.
  Do not use sealed containers. Remove seals and lids before use. Sealed containers can explode due to buildup of pressure even after the oven has been turned off.

CRITICAL CLEANING INSTRUCTIONS
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or alcohol to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock, or fire.
  Before cleaning or performing maintenance, unplug the appliance from the wall socket. Then, remove food waste from the door and cooking compartment.
• Failing to do so may result in electric shock or fire.
  Take care not to hurt yourself when cleaning the appliance. (external/internal)
• You may hurt yourself on the sharp edges of the appliance.
  Do not clean the appliance with a steam cleaner.
• This may result in corrosion.
  Keep the inside of your microwave oven clean. Food particles or spattered oils stuck to the oven walls or floor can cause paint damage and reduce the efficiency of the oven.

Setting up your new microwave oven

Be sure to follow these instructions closely so that your new microwave oven works properly.
Checking the parts
Carefully unpack your microwave oven, and make sure you’ve received all the parts shown below. If your microwave oven was damaged during shipping, or if you do not have all the parts, contact the Samsung Call Center.
(Refer to the WARRANTY AND SERVICE INFORMATION on page 39.)

NOTE
If you need an accessory marked with an * (asterisk), please contact the Samsung Call Center using the phone number listed on the last page of this manual or visit our on-line parts web site at www.samsungparts.com.

Setting up your microwave oven

1. Open the door by pulling the handle on the right side of the door.
2. Wipe the inside of your microwave oven with a damp cloth.
3. Install the pre-assembled ring into the indentation at the center of the microwave oven.
4. Place the glass tray securely in the center of the pre-assembled roller ring.

Installing the metal shelf
When you need to use the Metal Shelf, place it on the plastic hooks inside your oven and make sure it is positioned properly to avoid electrical arcing that can damage your oven.
CAUTION
Make sure the shelf is positioned properly inside the microwave to prevent damage to the oven from arcing.

Learning about the control panel

01 Cooktop Lamp Button (High/Low/Off)	10 Turntable Button
02 Vent Fan Button (4 Speed & On/Off)	11 Settings Button
03 Popcorn Button	12 OK Button
04 Sensor Cook Button	13 Kitchen Timer/Clock Setting Button
05 Reheat Button	14 Child Lock Button
06 Auto Cook Button	15 +30 sec Button
07 Defrost Button	16 Start Button
08 Keep Warm Button	17 Stop Eco Button
09 Number Pad

Set Time
Your microwave oven is equipped with a built-in clock. Set the clock when first installing your microwave oven or after a power failure. The time is displayed whenever the microwave oven is not being used.

1. Touch and hold the Clock button for 3 seconds.
2. Use the numeric buttons to enter the time and then touch the OK button.
3. For 12 hour display mode, touch Clock button to set AM or PM and then touch OK button.

Turn Table (On/Off)

1. Touch the Turntable button to turn it on or off.

NOTE
You can use this feature only on manual cooking mode.
If the turntable does not rotate for an extended period of time, food may burn.
For best cooking results, leave the turntable feature on.
CAUTION
The turntable may become too hot to touch.
Use pot holders to handle the turntable during and after cooking.

Kitchen Timer
Your microwave has a built-in timer function – the Kitchen Timer. Use the Kitchen Timer for timing up to 99 minutes, 99 seconds.

1. Touch the Kitchen Timer button.
2. Use numeric buttons to set the time.
3. Touch the OK button.
4. The display counts down, and then beeps when the time has elapsed.
5. To cancel the timer setting, touch the Stop button.

Child Lock
The Child Lock function allows you to lock all buttons so that the microwave oven cannot be operated by children accidentally.

Activating / Deactivating

1. If you want to activate or deactivate the child lock function, touch the Child Lock button for 3 seconds. The display will show when the oven is locked.

Stop Button
The Stop button allows you to clear instructions you have entered. It also allows you to pause your microwave oven’s cooking cycle, so that you can check the food.

• To pause the oven during cooking, touch the Stop button once.
  To restart, touch the Start button.
• To stop cooking, erase instructions, and return the oven display to the time of day, touch the Stop button twice.
• To clear instructions you have just entered, touch the Stop button once, and then re-enter the instructions.
• To cancel a timer setting, touch the Stop button once.

Eco Mode
Eco Mode reduces standby power usage. When you touch the Stop Eco button once, the display will go out and the microwave shifts to a mode which minimizes power usage. To cancel the Eco mode, touch any button.

+30 sec
This feature offers a convenient way to increase cooking time in manual cooking mode.

1. In standby mode, touching +30 sec button will add 30 seconds of microwave mode.
2. If the oven is in manual cooking mode, touching +30 sec button will add cooking time by 30 seconds.

Cooktop Lamp (High/Low/Off)
Touch the Cooktop Lamp button to turn the cooktop lamp on or off. Touch the button once for high, twice for low and three times to turn the cooktop lamp off.
Vent Fan (4/3/2/1/Off)
The vent fan removes steam and other vapors that result from cooking on the cooktop below.
Touch the Vent Fan button once for boost fan, twice for high fan, three times for medium fan and four times for low fan speed. Touch the button five times to turn the fan off.
NOTE

• The exhaust fan’s speed may decrease when the oven’s cooking function is activated.
• The Vent Fan protects the microwave from excess heat. It automatically turns on if it senses too much heat. If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cooled down.  It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off.

System Settings
You can customize your new microwave oven to suit your preferences.
To customize :

1. Touch the Settings button.
2. Touch the numeric buttons (1 – 6) to select a function you want to customize and then touchOK button.
3. Touch number 1 or 2 to change the options and then touch OK button.

Function		Description	Options
1	Filter Remind	The filter remind function can be turned On and Off.	1	On
			2	Off
2	Weight Unit	Weight option can display in either pounds or grams.	1	lb
			2	g
3	Sounds	You can turn the sound On and Off.	1	On
			2	Off
4	Remind End Signal	The remind end signal can be turned On and Off.	1	On
			2	Off
5	Use 24-hour format	The clock can display in either the 12 hr or 24 hr time mode.	1	12hr
			2	24hr
6	Wi-Fi	The Wi-Fi function can be turned On and Off.	1	On
			2	Off

NOTE

• If you change your mind while adjusting a setting, touch the Stop button to go back, and then adjust the setting again.
• If there is a power interruption, you will need to reset these options.
• If the Filter Remind function is On, the microwave will remind you to clean or replace the grease filter every four months. When it is time to clean or replace the grease filter, the microwave displays the ‘Filter’ message to remind you to clean or replace the  grease filter. To remove the message, touch the number 0 when the microwave is in standby mode. If you don`t want to receive this message, set the Filter Remind function Off in System Settings.

Smart control
To use the microwave oven’s Smart Control, you must download the SmartThings app to a mobile device.

Functions operated by the SmartThings app may not work smoothly if communication conditions are poor or the microwave oven is installed in a place with a weak Wi-Fi signal.
How to connect the microwave oven

1. Download and open the SmartThings app on your smart device.
2. Follow the app’s on-screen instructions to connect your microwave oven.
3. To operate smart control function from the microwave oven, touch and hold OK button for 3 seconds.
4. Once the process is complete, the icon appears on your microwave oven display and the app will confirm you are connected.
5. If the connection icon does not turn on, follow the instruction on the app to reconnect.

Microwave Oven remote control using the SmartThings app
Microwave Oven Monitoring	Check the status of the microwave oven
Microwave Oven Remote Control	Remotely control vent fan speed/cooktop lamp

NOTE

• For safety reasons, you cannot turn on the microwave oven remotely and you must specify the cooking time to enable remote control.
• Smart Control will not work properly if the Wi-Fi Connection is unstable.

Voice control
To use the microwave oven’s Voice Control function, you need Bixby / Amazon Alexa App /Google Assistant App on your mobile device.
Bixby
Start conversation with Bixby on SAMSUNG mobile by saying “Hi Bixby” or by pressing the side key.

Function	OTR Bixby Command
Turn Off/Stop	•      Cancel the microwave •      Turn off the microwave
Check Time	•      Check the remaining time of the microwave •      How much time is left on the microwave timer?
Check Status	•      Check the microwave status •      Check the status of the microwave
MW Hood Control	•      Turn On/Off the microwave hood light •      Trun On/Off hood power of microwave •      Turn On/Off hood fan of microwave •      Set the microwave hood fan speed to boost/high/mid/low
Send Auto Cook Recipe	• Cook pizza • Cook pizza for 2 • Cook 2 slices of pizza • Heat pizza • Heat pizza for 2 • Heat 2 slices of pizza • I want to cook pizza • I want to cook pizza for 2 • I want to cook 2 slices of pizza • Can you cook pizza? • Can you cook pizza for 2? • Can you cook 2 slices of pizza?

Amazon Alexa & Google Assistant
Samsung smart home appliances are supported by SmartThings skill in Alexa & action in Google Assistant.
Installation Guide
Here’s how to link SmartThings account into Amazon Alexa or Google Assistant. SmartThings App and Alexa App (or Google Assistant App) Should be installed on your phone.

1. Setup the supported devices to SmartThings.
2. After device setup, tap + button on the screen.
3. Tap Voice assistant and link your Samsung account to Amazon Alexa. (or Google Assistant)
   Check the devices are visible on Amazon Alexa app. Then account linking is complete. (Check the devices are visible and set the location(home&room) of devices in Google home app. Then account linking is complete.)

Food	Amount	Instructions
Popcorn	3.0 oz	Cook only one microwave popcorn bag at a time. Be careful when removing the heated bag from the oven and opening it.
	3.5 oz
Potatoes	2 potatoes	Pierce each potato several times with a fork. Place on the turntable in a spoke-like fashion. After cooking, let the potatoes stand for 3 – 5 minutes.
	4 potatoes
Pizza	2 slices	Place pizza slices on a microwave-safe plate with the wide ends of the slices towards the outside edge of the plate. Do not let the slices overlap. Do not cover.
	4 slices
Spinach	2 servings	Wash and clean the spinach. Place the spinach in a microwave safe bowl. Add 1 – 4 tablespoons of water (1 Tbsp per serving). Cover during cooking and stir afterwards.
	4 servings
Brown Rice	1 serving	Place 0.5 cups brown rice + 1 cup water for 2 servings or1 cup brown rice + 2 cups water for 4 servings in a microwave safe bowl. Stir well before and fluff with a fork afterwards. Let stand 5 minutes before serving.
	2 servings
Fish Fillets	1 serving	Put the fresh fillets (cod, pollack, etc.) in a dish, and then cover with plastic wrap. Place the dish on the center of the turntable.
	2 servings
Chicken Nuggets	1 serving	Place a paper towel on a plate and arrange the frozen nuggets in a spoke-like fashion on the paper towel. Do not cover. Let stand for a minute after heating. NOTE Refer to the package directions for the serving size and the amount of food.

French Fries	1 serving	Place two paper towels on a microwave-safe plate and arrange the frozen french fries on the towels without letting them overlap. Blot the fries with additional paper towels after removing from the oven. Let stand for a minute. NOTE Refer to the directions on the packaging for the serving size and the amount of food.
	2 servings
Melt Butter	1 stick	Remove the wrapping and cut the butter in half vertically. Place the butter in a dish and cover with wax paper. Stir well after finishing and let stand for1 – 2 minutes.
	2 sticks
Soften Cream Cheese	1 package	Unwrap the cream cheese and place on a microwave-safe container. Cut in half vertically. Let stand for 2 minutes.

Auto connectivity
Auto Connectivity function lets you quickly connect the hood via Wi-Fi with a compatible Samsung cooktop after the hood and cooktop have been paired.
To turn the function on, press the Auto Connectivity button in SmartThings App.
To disconnect the hood and cooktop, press the Auto Connectivity button again. While the hood and cooktop are connected, the hood fan will automatically turn on when you turn on the cooktop. The hood fan will also turn off automatically when you turn off the  cooktop.
NOTE
Auto connectivity function may not work normally when the temperature is set high.

Using your microwave oven

Microwave
Your microwave oven allows you to set two different cooking stages, each with its own time length and power level. The power level lets you control the heating intensity from Warm (1) to High (10).
Power levels
The 10 power levels allow you to choose the optimal power level for your cooking needs.

Power Level		Description	Power Level		Description
1	10	Warm	6	60	Simmer
2	20	Low	7	70	Medium high
3	30	Defrost	8	80	Reheat
4	40	Medium low	9	90	Sauté
5	50	Medium	10	100	High

One-stage cooking

1. In standby mode, touch the numeric buttons to set a cooking time. You can enter a time from one second to 99 minutes and 99 seconds.
   To select a time greater than 1 minute, enter the seconds too. (For example, to set a cooking time of 20 minutes, enter 2, 0, 0, 0.) If you do not need to set the power level, just touch the Start button. The microwave will automatically operate at the High  power level.
2. If you want to set the power level to a level other than High, touch the OK button.
3. Touch the numeric buttons that correspond to the power level you want to use.
4. Touch the Start button. If you want to add the cooking time, touch +30 sec button. You can adjust the cooking time while the microwave oven is operating.

Multi-stage cooking (maximum of 2 stages)
Your oven allows you to set two different cooking stages, each with its own time length and power level. The power level lets you control the heating intensity from Warm to High.

1. Follow steps 1, 2, and 3 from the One-stage cooking section.
2. Touch the OK button to move to the second stage.
3. Follow steps 1, 2, 3, and 4 from the One-stage cooking section.

Popcorn
You can easily cook popcorn using the Popcorn button. You do not need to set either the cooking time or the power level.

1. Put a bag of unpopped popcorn on the tray.
2. Touch the Popcorn button.
3. Touch Start button. The microwave oven will automatically operate by sensing the popcorn inside. (3 – 3.5 OZ)

Reheat
You can reheat foods easily using the Reheat button. You do not need to set either the cooking time or the power level.

1. Put the food on the tray.
2. Touch the Reheat button.
3. Select food item by touching numeric buttons (1 – 3).
4. Touch OK or Start button. The microwave oven will automatically operate by sensing the food inside.

Food		Amount	Directions
1	Casserole	1 – 4 servings	Cover the plate with a lid or vented plastic wrap. If the food is not as hot as you would like after using the Sensor Cooking Reheat function, continue heating using additional time and power. Stir the food once before serving. Contents: Casserole, refrigerated foods.
2	Dinner Plate	1 – 4 servings	Use only precooked, refrigerated foods. Cover the plate with vented plastic wrap or waxed paper tucked under the plate. If the food is not as hot as you would like after using the  Sensor Cooking Reheat function, continue heating using additional time and power. Contents: 3 – 4 oz. meat, poultry or fish (up to 6 oz. with bone), ½ cup starch (potatoes, pasta, rice, etc.), ½ cup vegetables (about 3 – 4 oz).
3	Pasta	1 – 4 servings	Cover the plate with a lid or vented plastic wrap. If the food is not as hot as you would like after using the Sensor Cooking Reheat function, continue heating using additional time and power. Stir the food once before serving. Contents: Pasta – canned spaghetti and ravioli.

Defrost
To thaw frozen foods, enter the weight of the food, and the microwave automatically sets the defrosting time, power level, and standing time.

1. Touch the Defrost button.
2. Touch the numeric buttons to directly enter the weight of the food. (0.1 – 6.0 lbs, 100 – 2700 gr. See below table)
3. Touch OK or Start button.
4. The oven will beep during the defrosting process. Open the oven door, and turn the food over.
   If you do not turn the food over when the oven beeps, the microwave will continue until the end of cooking time.

Food		Amount	Instructions
1	Roast Beef, Pork	2.5 – 6.0 lbs.	Start with the food placed fat side down. After each stage, turn the food over and shield any warm portions with narrow strips of aluminum foil. Let stand, covered for10 – 20 minutes.
2	Steaks, Chops, Fish	0.5 – 3.0 lbs.	After each stage, rearrange the food. If there are any warm or thawed portions of food, shield them with narrow, flat pieces of aluminum foil. Remove any pieces of food that are nearly defrosted. Let stand, covered for 5 – 10 minutes.
3	Ground Meat	0.5 – 3.0 lbs.	After each stage, remove any pieces of food that are nearly defrosted. Let stand, covered with foil for 5 – 10 minutes.

NOTE
Check the food when you hear the oven signal. After the final stage, small sections may still be icy; let them stand to continue the thawing process. The food is not defrosted until all ice crystals have melted. Shielding roasts and pieces of steak using small pieces  of foil prevents the edges from being cooked before the center of the food has defrosted. Use narrow, flat, smooth strips of aluminum foil to cover edges and thinner sections of the food.

Sensor Cook
The Sensor Cook buttons lets you cook favorite foods using preset power levels and times. If the food is not thoroughly cooked after using Sensor Cook feature, complete the cooking process by cooking the food for an additional amount of time.

1. Put the food on the tray.
2. Touch the Sensor Cook button.
3. Select category of food by touching numeric buttons (1 – 4) and then touch OK button.
4. Select food item by touching numeric buttons if needed.
5. Touch OK or Start button. The microwave oven will automatically operate by sensing the food inside.

Category		Food	Amount	Instructions
1	Potato	–	1 – 6 potatoes.	Pierce each potato several times with a fork. Place on the turntable in a spoke-like fashion. Aftercooking, let the potatoes stand for3 – 5 minutes. Let the microwave oven cool forat least 5 minutes before using it again.
2	Pizza	–	1 – 4 slices	Place1 – 4 pizza slices on a microwave-safe plate with the wide ends of the slices towards the outside edge of the plate. Do not let the slices overlap. Do not cover. Let the microwave oven cool forat least 5 minutes before using it again.

Auto Cook
The Auto Cook button lets you cook favorite foods using preset power levels and times. If the food is not thoroughly cooked after using Auto Cook feature, complete the cooking process by cooking the food for an additional amount of time.

1. Put the food on the tray.
2. Touch the Auto Cook button.
3. Select the category of food by touching numeric buttons (1 – 5) and then touch OK button.
4. Select food item by touching numeric buttons and then touch OK button.
5. Select the amount of food by touching numeric buttons if needed.
6. Touch OK or Start button to start cooking. The microwave oven will automatically operate by preprogrammed time.

NOTE
You can operate some of Auto Cook items by voice control also. Check Voice control on page 17 of this manual.

Category			Food	Amount	Instructions
1	Home Dessert	1	Walnut Pound Cake	1 serving	Ingredients Flour120 g, Butter150 g, Black sugar100 g, Egg 2 pcs., Walnut (Chopped) 50 g, Baking powder 4 g
				1.          Combine butterand black sugarin bowl. 2.          Add egg and mix well. 3.          Add a flour, baking powderand keep stirring. 4.          Add awalnut and mix well. 5.          Poura mixture in greased glass orplastic bowl. 6.          Put the bowl in the microwave oven and select the Walnut Pound Cake underHome Dessert. 7.          Aftercooking, stand for2 – 3 minutes.
		2	Banana Bread	1 serving (6 pcs.)	Ingredients Banana 3 pcs., Pancake mix 120 g, Milk 120 g, Egg1 pc., Malt syrup 2 tbsp.
				1. Chop the banana. 2. Combine pancake mix, milk, egg, malt syrup in bowl. 3. Add banana and mix well. 4. Poura mixture in 6 papercups. 5. Put papercups in the microwave oven and select the Banana Bread underHome Dessert. 6. Aftercooking, stand for2 – 3 minutes.
		3	Sponge Cake	1 serving	Ingredients Flour170 g, Butter 50 g, Sugar150 g, Egg 3 pcs., Baking powder10 g
				1.          Combine butterand sugarin bowl. 2.          Add egg and mix well. 3.          Add a flour, baking powderand keep stirring. 4.          Poura mixture in greased glass orplastic bowl. 5.          Put the bowl in the microwave oven and select the Sponge Cake underHome Dessert. 6.          Aftercooking, stand for2 – 3 minutes.

Not recommended

•  Glass jars and bottles — Regular glass is too thin to be used in a microwave and can shatter.
• Paper bags — These are a fire hazard, except for popcorn bags that are designed for microwave use.
• Styrofoam plates and cups — These can melt and leave an unhealthy residue on food.
• Plastic storage and food containers — Containers such as margarine tubs can melt in the microwave.

Testing utensils
If you are not sure whether a dish is microwave-safe or not, you can perform this test:

1. Fill a 1 cup glass measuring cup with water and put it inside your oven, next to the dish you want to test.
2. Set the microwave to 1 minute using the numeric buttons, and then press the Start button. This will heat the glass and dish for one minute at High power.
   When the microwave stops, the water should be warmand the dish you are testing should be cool.
   If the dish is warm, then it is absorbing microwave energy and is not acceptable for use in the microwave.

Cooking guide

Microwave energy actually penetrates food and is attracted to and absorbed by the water, fat, and sugar molecules in the food. The microwaves cause the molecules in the food to move rapidly. The rapid movement of these molecules creates friction and the  resulting heat cooks the food.
Cooking techniques
Stirring
Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the center. The oven will turn off when you open the door to stir your food.
Arrangement
Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts toward the outside of the turntable where they will receive more microwave energy. To prevent overcooking, place thin or delicate parts toward the center of the  turntable.
Shielding
Shield food with narrow strips of aluminum foil to prevent overcooking. Areas that need shielding include poultry wing-tips, the ends of poultry legs, and the corners of square baking dishes. Use only small amounts of aluminum foil. Larger amounts can damage your oven.
Turning
Turn foods over midway through cooking to expose all parts to microwave energy. This is especially important with large items such as roasts.
Standing
Food cooked in the microwave builds up internal heat and continues to cook for a few minutes after the oven stops. Let food stand to complete cooking, especially food such as roasts and whole vegetables. Roasts need this time to complete cooking in the center  without overcooking the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred when cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir well and test the temperature before serving.
Adding Moisture
Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of water to dry food to help it cook.
Venting
After covering a dish with plastic wrap, vent the plastic wrap by turning back one corner so excess steam can escape.

General cooking recommendations

• Dense foods, such as potatoes, take longer to heat than lighter foods. Food with a delicate texture should be heated at a low power level to prevent it from becoming tough.
• Altitude and the type of cookware you are using can affect cooking time. When trying a new recipe, use the minimum cooking time and check the food occasionally to prevent overcooking.
• Food with a non-porous skin such as potatoes or hot dogs should be pierced to prevent bursting.
• Frying with oil or fat is not recommended. Fat and oil can suddenly boil over and cause severe burns.
• Some ingredients heat faster than others. For example, the jelly inside a jelly doughnut will be hotter than the dough. Keep this in mind to avoid burns.
• Home canning in the microwave oven is not recommended because all harmful bacteria may not be destroyed by the microwave heating process.
• Although microwaves do not heat the cookware, the heat from the food is often transferred to the cookware. Always use pot holders when removing food from the microwave and instruct children to do the same.
• Making candy in the microwave is not recommended as candy can heat to very high temperatures. Keep this in mind to avoid injury.
  Guide for cooking eggs in your microwave
• Never cook eggs in the shell and never warm hard-cooked eggs in the shell. They can explode.
• Always pierce whole eggs to keep them from bursting.
• Cook eggs just until set. They become tough if overcooked.

Guide for cooking vegetables in your microwave

• Vegetables should be washed just before cooking. Often, no extra water is needed. If you are cooking dense vegetables such as cubed potatoes, carrots, or green beans, add about ¼ cup water.
• Small vegetables (sliced carrots, peas, lima beans, etc.) will cook faster than larger ones.
• Whole vegetables, such as potatoes, acorn squash, or corn on the cob, should be arranged in a circle on the turntable before cooking. They will cook more evenly if turned over after half the cooking time.
• Always place vegetables like asparagus and broccoli with the stem ends pointing towards the edge of the dish and the tips toward the center.
• When cooking cut vegetables, always cover the dish with a lid or vented microwavable plastic wrap.
• Whole, unpeeled vegetables such as potatoes, squash, eggplant, etc., should have their skin pricked in several spots before cooking to prevent them from bursting.
• For more even cooking, stir or rearrange whole vegetables halfway through the cooking time.
• Generally, the denser the food, the longer the standing time. (Standing time refers to the time necessary for dense, large foods and vegetables to finish cooking after they come out of the oven.) A baked potato can stand on the counter for five minutes before cooking is completed, while a dish of peas can be served immediately.

Cleaning and maintaining your microwave oven

Keeping your microwave oven clean improves its performance, wards off unnecessary repairs, and lengthens its life.
Cleaning the exterior
It’s best to clean spills on the outside of your microwave oven as they occur. Use a soft cloth and warm, soapy water. Rinse and dry.
CAUTION
Do not get water into the vents. Never use abrasive products or chemical solvents such as ammonia or alcohol as they can damage the appearance of your microwave.
WARNING
Unplug the microwave plug before cleaning.
Cleaning under your microwave oven
Regularly clean grease and dust from the bottom of your microwave using a solution of warm water and detergent.
Cleaning the control panel
Wipe with a damp cloth and dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives, or sharp objects on the panel as it is easily damaged.

1. Unplug the oven or turn off the power at the main power supply.
2. Remove the screw from the light cover and lower the cover.
3. Disconnect the wire connectors.
4. Remove the screw securing the LED lamp board.
5. Replace the LED lamp board.

NOTE
To purchase a new LED lamp board, visit an authorized Samsung service center or call 1-800-SAMSUNG (726-7864).

Replacing the oven light
When replacing the oven light, make sure that you are wearing gloves to avoid injury from the heat of the lamp.

1. Unplug the oven or turn off the power at the main power supply.
2. Open the door.
3. Remove the vent cover mounting screws (2 middle screws).
4. Slide the vent grille to the left, then pull it straight out.
5. Remove the charcoal filter, if present.
6. Remove the screw securing the lamp cover.
7. Remove the lamp by pulling it out gently.
8. Replace the lamp with a 50 W halogen lamp.
9. Replace the lamp holder.
10. Replace the vent grille and re-insert the 2 screws.
11. Plug the oven in or turn on the power at the main power supply. Reset the clock.

Cleaning the grease filter
Your microwave oven has reusable grease filter. The grease filter should be removed and cleaned at least once a month or as required.
To order a new grease filter, contact Samsung Parts at 1-800-627-4368 or your Samsung dealer. You can also order online at www.samsungparts.com.
WARNING
To avoid the risk of personal injury or property damage, do not operate the oven hood without the filter in place.

1. To remove the filter, slide it to the left (or right) using the tab.
2. Soak the grease filter in hot water and a mild soap.
   Rinse well and shake to dry. Brushing the filter lightly can remove embedded dirt.
   WARNING
   Do not use ammonia or put the grease filter in the microwave oven. The aluminum will darken.
3. To re-install the filter, slide it into the frame slot on the left (or right), and then push it upwards and to the right (or left) to lock it.

Replacing the charcoal filter
If your oven is vented to the inside, the charcoal filter should be replaced every 6 to 12 months and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact the Samsung Parts at 1-800-627-4368 or your Samsung  dealer. You can also order online at www.samsungparts.com

1. Unplug the oven or turn off the power at the main power supply.
2. Open the door.
3. Remove the vent grille mounting screws.
4. Slide the vent grille to the left, then pull it straight out.
5. Push the hook and remove the old filter.
6. Slide a new charcoal filter into place. The filter should rest at the angle shown.
7. Replace the vent grille and 2 screws, and then close the door. Plug the oven in or turn on the power at the main power supply. Reset the clock.

Troubleshooting

Check points
If you encounter a problem with your oven, first check the tables starting below and try the recommendations. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center.

Problem	Cause	Action
General
The buttons cannot be pressed properly.	Foreign matter may be caught between the buttons.	Remove the foreign matter and try again.
	For touch models: Moisture is on the exterior.	Wipe the moisture from the exterior.
	The Child Lock is activated.	Deactivate the Child Lock.
The time is not displayed.	Power is not supplied.	Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.
	The Eco (power-saving) function is set.	Turn off the Eco function.
The oven does not work.	Power is not supplied.	Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.
	The door is open.	Close the door and try again.
	The door open safety mechanisms are covered by foreign matter.	Remove the foreign matter and try again.
The oven stops while in operation.	The user has opened the door to turn food over.	After turning over the food, press the Start button again to start operation.

The power turns off during operation.	The oven has been cooking for an extended period of time.	After the oven has cooked for an extended period of time, let the oven cool.
	The cooling fan is not working.	Listen for the sound of the cooling fan.
	Trying to operate the oven without food inside.	Put food in the oven.
	There is not enough ventilation space around the oven.	There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation.
	Several appliances or devices are plugged into the same outlet.	Unplug all other appliances or devices from the outlet.
There is no power to the oven.	Power is not supplied.	Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.
There is a popping sound during operation, and the oven doesn’t work.	Cooking food in a sealed container or using a container with a a tight lid.	Do not cook food in sealed containers or in containers with tight lids. Expanding steam from the cooking food can cause the containers to burst or the lids to pop off.

Information codes
If the microwave oven fails to operate, you may see an information code on the display. Check the table below for the code, and then follow the directions.

Code	Description	Action
C-10	The GAS sensor is open.	Unplug the power cord of the oven, and then contact a local Samsung service center.
	The GAS sensor is shorted.
C-F0	The microwave has sensed an internal communications failure.	Unplug the power cord of the oven, and then contact a local Samsung service center.
C-F1	Only occurs when EEPROM Read or Write is not working.	Unplug the power cord of the oven, and contact a local SAMSUNG Customer Care Center.
C-F2	A touch button has malfunctioned.	Press Stop, and then try the button again.
C-d0	Control buttons are touched over10 seconds.	Clean the keys and check if there is water on the surface around key. If it appears again, turn off the microwave oven, let it sit for more than 30 seconds, and then try setting again. If this code re-appears, call your local SAMSUNG Customer Care Center.

Appendix

Specifications

Model	ME21D*6500**AA	ME21D*6500**AC
Oven Cavity	2.1 cu ft
Controls	10 power level, including Defrost
Timer	99 minutes, 99 seconds
Power Source	120 VAC, 60 Hz
Power Consumption	1700 W Microwave	1500 W Microwave
Microwave Power Output	1000 W	950 W
Cook Top Light	LED lamp (2 EA)
Oven Light	50 W halogen lamp
Oven Cavity Dimensions (inches)	22 1/8″ (W) x 10 13/16″ (H) x 14 7/8″ (D)
Outside Dimensions (inches)	29 7/8″ (W) x 17 1/16″ (H) x 16 1/2″ (D)
Shipping Dimensions (inches)	33 3/8″ (W) x 20 13/16″ (H) x 19 3/8″ (D)
Net/Shipping Weight	58.9 lbs. / 65.5 lbs. (26.7 kg / 29.7 kg)

Warranty(USA)

SAMSUNG MICROWAVE OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in  materials or workmanship for the limited warranty period, starting on the date of delivery to the original consumer purchaser, of: One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must  contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery  must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG  may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required  to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or  reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return  them to SAMSUNG.

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which  this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage  including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse, misuse, overheating due to overcooking, glass tray or turntable, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use  of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage  caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing  (i.e., house wiring, fuses, or water inlet hoses); and reduced magnetron power output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic damage if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this covers include:

• Dented, scratched, or broken door, handle, out-panel, or control panel
• Broken or lost tray, guide roller, coupler, filter, or wire rack

Parts that SAMSUNG has determined can be replaced by the user may be sent to the customer for installation. In SAMSUNG’s discretion, an authorized servicer can be dispatched to perform such installation.

EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow  limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY.
SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF  REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.  SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support

Warranty(CANADA)
Samsung over-the-range (otr) microwave oven Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics Canada, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials   and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this stipulation covers include:

• A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
• A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack

User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures.  Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will repair this product or replace it if cannot repair it, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and  products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible to service  personnel. If during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a  SAMSUNG authorized service center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and  installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems,  utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and  surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; problems caused by pest infestations, and overheating or overcooking by  user; glass tray or turntable; reduced magnetron power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

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www.samsung.com/spsn

Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS?

COUNTRY	CALL	OR VISIT US ONLINE AT
U.S.A Consumer Electronics	1-800-SAMSUNG (726-7864)	www.samsung.com/us/support
CANADA	1-800-SAMSUNG (726-7864)	www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)

ME21D*6500****-00

Documents / Resources

SAMSUNG ME21DB650012 Microwave Over The Range 2.1 Cu. Ft. Bespoke In White Glass [pdf] User Manual ME21DB650012 Microwave Over The Range 2.1 Cu. Ft. Bespoke In White Glass, ME21DB650012, Microwave Over The Range 2.1 Cu. Ft. Bespoke In White Glass, 2.1 Cu. Ft. Bespoke In White Glass, Bespoke In White Glass, White Glass

References

• P65Warnings.ca.gov
• Aide et assistance : produits | Samsung Canada
• Product Help & Support | Samsung CA
• Samsung Care - YouTube
• Support Home | Official Samsung Support US
• Samsung Replacement Parts | Genuine Spare Parts & Accessories
• User Manual