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poly VVX 601 UC Software

poly-VVX-601-UC-Software-product

Product Information

The Poly UC Software 5.9.8 is the latest version of the software that is compatible with Poly VVX Business Media Phones, Poly VVX Business IP Phones, and Poly SoundStructure VoIP Interface Phones. It includes software updates, resolved issues, new functionality, security updates, and technical updates.

Supported Phone Models

  • VVX 601
  • VVX 501
  • VVX 450
  • VVX 401/411
  • VVX 350
  • VVX 301/311
  • VVX 250
  • VVX 150
  • VVX 101/201

The following phones are supported in UC Software 5.9.8 but don’t receive new feature updates:

  • VVX 600
  • VVX 500
  • VVX 400/410
  • VVX 300/310

New Features in This Release

  • VVX 300/310, 400/410, 500 and 600 now supports Poly Lens.
  • VVX 300/310, 400/410, 500, and 600 can now connect to Poly Lens and report analytical information to Poly Lens.
  • Cloud connection status is now available on the system web interface. You can check your cloud connection status on the system web interface when your phone shares data with Poly Lens using the parameter feature .lens. enabled=1.

Download the Distribution Files
To download Poly UC software 5.9.8, you can choose between the  combined UC software package or the split UC software package, bothin ZIP file format. The combined version contains all files for all phone models, while the split software package is smaller, downloads more quickly, and contains sip.ld files for each phone model. Poly recommends using the split resource file that corresponds to the phone models for your deployment. If you provision your phones centrally using configuration files, download the corresponding resource file and extract the configuration files to the provisioning server, maintaining the folder hierarchy in the ZIP file. The current build ID for the sip.ld and resource files is UCS 5.9.8.5760.

Understand the Combined and Split ZIP Files
To understand the files distributed in the combined ZIP file, refer to the following table:

Distributed Files Purpose and Application
3111-40250-001.sip.ld SIP application executable for VVX 101 business media
phones.
3111-40450-001.sip.ld SIP application executable for VVX 201 business media
phones.
3111-46135-002.sip.ld SIP application executable for VVX 300 business media
phones.
3111-48300-001.sip.ld SIP application executable for VVX 301 business media
phones.
3111-46161-001.sip.ld SIP application executable for VVX 310 business media
phones.
3111-48350-001.sip.ld SIP application executable for VVX 450 business media
phones.
3111-46157-002.sip.ld SIP application executable for VVX 501 business media
phones.
3111-48400-001.sip.ld SIP application executable for VVX 601 business media
phones.

Product Usage Instructions

To update your Poly phone to the latest UC Software 5.9.8 version, follow these steps:

  1. Download the Poly UC software 5.9.8 ZIP file from the Poly website.
  2. If you want to download all files for all phone models, choose the combined UC software package. If you want a smaller download and only need files specific to your phone model, choose the split UC software package.
  3. Extract the ZIP file to a local folder on your computer.
  4. If you provision your phones centrally using configuration files, locate the resource file that corresponds to your phone model in the extracted folder.
  5. Copy the configuration files from the resource file to your provisioning server, maintaining the folder hierarchy in the ZIP file.
  6. Configure your phones to use the new UC Software 5.9.8 version by pointing them to the updated provisioning server.

Once your phones are updated to UC Software 5.9.8, you can take advantage of the new features and improvements provided by the software.

Supported Phone Models

Poly UC Software 5.9.8 supports the following Poly endpoints:

  • VVX 601
  • VVX 501
  • VVX 450
  • VVX 401/411
  • VVX 350
  • VVX 301/311
  • VVX 250
  • VVX 150
  • VVX 101/201

The following phones are supported in UC Software 5.9.8 but don’t receive new feature updates:

  • VVX 600
  • VVX 500
  • VVX 400/410
  • VVX 300/310

What’s New in This Release

Poly Unified Communications (UC) Software 5.9.8 includes software updates, resolved issues, and the following new functionality:

  • VVX 300/310, 400/410, 500 and 600 now supports Poly Lens
  • Cloud connection status now available on the system web interface

VVX 300/310, 400/410, 500 and 600 now supports Poly
Lens
VVX 300/310, 400/410, 500, and 600 can now connect to Poly Lens and report analytical information to Poly Lens

Cloud connection status now available on the system web interface
You can now check your cloud connection status on the system web interface when your phone shares data with Poly Lens using the parameter feature.lens.enabled=1.

Security Updates
See the Security Center for the security advisories, bulletins, and related acknowledgments and recognition.

Technical Updates
For technical updates regarding UC Software and SoundStation products, see Poly Engineering Advisories and Technical Notifications.

Download the Distribution Files

To download Poly UC software 5.9.8, you can choose the combined UC software package or the split UC software package, both in ZIP file format. The combined version contains all files for all phone models. The split software package is smaller, downloads more quickly, and contains sip.ld files for each phone model, enabling you to choose provisioning software for your phone model and maintain software versions for each model in the same root directory.
For general use, Poly recommends using the split resource file that corresponds to the phone models for your deployment. To match the correct UC software resource file to your phone model, see the table Understand the Combined ZIP and Split ZIP Files. If you provision your phones centrally using configuration files, download the corresponding resource file and extract the configuration files to the provisioning server, maintaining the folder hierarchy in the ZIP file.
The current build ID for the sip.ld and resource files is UCS 5.9.8.5760.
Understand the Combined and Split ZIP Files
To understand the files distributed in the combined ZIP file, refer to the following table.
Understand the Combined ZIP and Split ZIP Files

Distributed Files File Purpose and Application Combined Split
3111-40250-001.sip.ld SIP application executable for VVX 101 business media phones. No Yes
3111-40450-001.sip.ld SIP application executable for VVX 201 business media phones. No Yes
3111-46135-002.sip.ld SIP application executable for VVX 300 business media phones. No Yes
3111-48300-001.sip.ld SIP application executable for VVX 301 business media phones. No Yes
3111-46161-001.sip.ld SIP application executable for VVX 310 business media phones. No Yes
3111-48350-001.sip.ld SIP application executable for VVX 311 business media phones. No Yes
3111-46157-002.sip.ld SIP application executable for VVX 400 business media phones. No Yes
3111-48400-001.sip.ld SIP application executable for VVX 401 business media phones. No Yes
3111-46162-001.sip.ld SIP application executable for VVX 410 business media phones. No  Yes
3111-48450-001.sip.ld SIP application executable for VVX 411 business media phones. No  Yes
3111-44500-001.sip.ld SIP application executable for VVX 500 business media phones.  No  Yes
3111-48500-001.sip.ld SIP application executable for VVX 501 business media phones.  No  Yes
3111-44600-001.sip.ld SIP application executable for VVX 600 business media phones.  No  Yes
3111-48600-001.sip.ld SIP application executable for VVX 601 business media phones. No Yes
3111-48810-001.sip.Id SIP application executable for VVX 150 No Yes
3111-48820-001.sip.Id SIP application executable for VVX 250 No Yes
3111-48830-001.sip.Id SIP application executable for VVX 350 No Yes
3111-48840-001.sip.Id SIP application executable for VVX 450 No Yes
3111-33215-001.sip.ld SIP application executable for SoundStructure VoIP Interface phones. No Yes
sip.ld Concatenated SIP application executable. Yes No
dect.ver Text file detailing build-identifications for the VVX D60 handset. Yes Yes
sip.ver Text file detailing build-identifications for the release. Yes Yes
000000000000.cfg Master configuration template file. Yes Yes
000000000000- directory~.xml Local contact directory template file. To apply for each phone, replace the (zeroes) with the MAC address of the phone and remove the ~ (tilde) from the file name. Yes Yes
applications.cfg Configuration parameters for microbrowser and web browser applications. Yes Yes
device.cfg Configuration parameters for basic device configuration. Yes Yes
features.cfg Configuration parameters for telephony features. Yes Yes
firewall-nat.cfg Contains configuration parameters for telephony features. Yes Yes
H323.cfg Configuration parameters for the H.323 signaling protocol. Yes Yes
lync.cfg Contains Lync/Skype for Business-specific configuration parameters. Yes Yes
pstn.cfg Contains parameters for Public Switched Telephone Network (PSTN) use. Yes Yes
reg-advanced.cfg Contains configuration parameters for the line and call registration and advanced phone feature settings. Yes Yes
reg-basic.cfg Configuration parameters for line and call registration and basic phone settings. Yes Yes
region.cfg Configuration parameters for regional and localization settings such as time, date, and language. Yes Yes
sip-basic.cfg Configuration parameters for the VoIP server and soft switch registration. Yes Yes
sip-interop.cfg Configuration parameters for the VoIP server, soft switch registration, and interoperability configuration. Yes Yes
site.cfg Configuration parameters set for each site. Yes Yes
video.cfg Configuration parameters for video connectivity. Yes Yes
video-integration.cfg Configuration parameters for Polycom SoundStation IP 7000 conference phone and Polycom HDX system integration.    
Yes Yes
Welcome.wav Startup welcome sound effects. Yes Yes
LoudRing.wav Sample loud ringer sound effect. Yes Yes
Polycom-hold.wav Sample ringer sound effect. Yes Yes
Warble.wav Sample ringer sound effect. Yes Yes
polycomConfig.xsd Master configuration file that contains the parameters and its values. Yes Yes

Revision History

This following table lists the release history of Poly Unified Communications (UC) Software 5.9.8.

Version History

Release Release Date Features
5.9.8 August 2023 This release includes important field fixes and the following new functionality:
  1. VVX 300/310, 400/410, 500 and 600 phones now support Poly Lens
  2. Cloud connection status now available on the system web interface
5.9.7F September 2022 This release includes important field fixes and the following feature:
Poly Lens support
5.9.7 December 2021 This release includes important field fixes.
5.9.6 April 2021 This release includes important field fixes.
5.9.5 October 2019 This release includes important field fixes and support for the following features:
  1. Introduction of new parameters to Session Traversal Utilities for NAT
  2.  New parameter for Dual-Tone Multi-Frequency Tones for OPUS codec
5.9.4 September 2019 This release includes important field fixes and support for the following features:
  1.  Third-Party Application ID Implementation on Skype for Business Phones
  2. Sign In Remotely Using Web Sign-in for Skype for Business
5.9.3 July 2019 This release includes the following new and enhancement features:
  1. DHCP IP Address Cache
  2. TLS Support for BToE
  3. Polycom Cloud Connector
  4. Enhancement to Wi-Fi Settings
5.9.2 March 2019 This release includes important field fixes.
5.9.1 January 2019 This release includes enhancement to VLAN ID and Wi-Fi dongle support.
5.9.0 December 2018 This release includes important field fixes and support for the following features:

Language Support

The SSIP phone user interface includes native support for the following languages:

  • Chinese, Traditional
  • Chinese, Simplified
  • Danish, Denmark
  • Dutch, Netherlands
  • English, Canada
  • English, United Kingdom
  • English, United States
  • French, France
  • German, Germany
  • Italian, Italy
  • Japanese, Japan
  • Korean, Korea
  • Norwegian, Norway
  • Polish, Poland
  • Portuguese, Portugal
  • Russian, Russia
  • Slovenian, Slovenia
  • Spanish, Spain
  • Swedish, Sweden

Resolved Issues

The following table lists the resolved issues in UC Software 5.9.8.

Resolved Issues

Issue ID(s) Description
VOICE-76599 The caller’s information did not display when remote pickup was used on a shared line.
VOICE-76462 An incoming BLF call dropped when using the Answer softkey and lifting the handset at the same time.
VOICE-75290 A Root CA certificate used to validate the server certificates of servers were making TLS connections that had expired.
VOICE-75259 Phones were not properly processing and accepting offered LLDP configuration for voice VLAN tagging.
VOICE-75235 Poly VVX phones displayed a duplicate IP address message preventing the phone from completing its provisioning.
VOICE-74169 External PSTN calls are not getting transferred when using the BroadSoft Executive Assistant feature.
VOICE-72764 VVX 500 provisioned with NAPTR outbound proxy will not dynamically switch between SIP-TCP with RTP and SIP-TLS with SRTP when processing calls.
VOICE-72371 VVX phones displayed an incorrect BLF name when the information received contained the Cyrillic alphabet or the & symbol.
VOICE-72041 An additional space at the end of the SCEP request URLs caused a 400 Bad Request in some deployments.
VOICE-71493 Lens frequently reported the phone as offline when it is powered on and otherwise working as expected.
VOICE-70237 A special character in some certificate generation parameters caused the phone to create an incorrect Certificate Signing Request.
VOICE-68803 The phone incorrectly rejected calls with an SDP offer containing the OPUS codec and a time parameter containing an unsupported value.
VOICE-68318 The volume on a VVX250 increased two levels on a single push when using the volume buttons.
VOICE-68242 The Buddy Watch status was freezing and didn’t update until a reboot was performed.
VOICE-67113 A forced CID update occurred on shared lines when there were inconsistent notifications between INVITEs or INVITE and UPDATE on shared lines.

Known Issues

There are no known issues in UC Software 5.9.8.

Get Help
For more information about installing, configuring, and administering Poly products or services, go to the Poly Online Support Center.

Related Poly and Partner Resources
See the following sites for information related to this product.

  • Poly Support is the entry point to online product, service, and solution support information. Find product-specific information such as Knowledge Base articles, Support Videos, Guides & Manuals, and Software Releases on the Products page, download software for desktop and mobile platforms from Downloads & Apps, and access additional services.
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  • The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified communications providers deliver high-value business solutions that meet critical customer needs, making it easy for you to communicate face-to-face using the applications and devices you use every day.
  • The Poly Services help your business succeed and get the most out of your investment through the benefits of collaboration. Enhance collaboration for your employees by accessing Poly service solutions, including Support Services, Managed Services, Professional Services, and Training Services.
  • With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices up, running and ready for action.
  • Poly Lens enables better collaboration for every user in every workspace. It is designed to spotlight the health and efficiency of your spaces and devices by providing actionable insights and simplifying device management.

Privacy Policy
Poly products and services process customer data in a manner consistent with the Poly Privacy Policy.
Please direct comments or questions to privacy@poly.com.

Copyright and Trademark Information
©2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.
Poly
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Santa Cruz, California
95060

Documents / Resources

poly VVX 601 UC Software [pdf] User Guide
VVX 601, VVX 501, VVX 450, VVX 401-411, VVX 350, VVX 301-311, VVX 250, VVX 150, VVX 101-201, VVX 601 UC Software, VVX 601, UC Software, Software

References

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