Polycom RealPresence Touch Device with Skype for Business User Guide

RealPresence Touch Device with Skype for Business

Product Information

The product is a RealPresence Touch device that can be used with a system registered to Office 365. The device is designed to work in Skype mode, where it can only be controlled through the touch interface. The remote control and touch screen are disabled in this mode. The device can be configured and paired by an administrator, who will provide assistance with its usage. The Skype mode interface displays the Place a Call or New Meeting icon depending on the system configuration. The home screen of the device features several icons for controlling the device’s functions, including starting and joining meetings, adding participants, ending calls,
and muting/unmuting the microphone. Product Usage

Starting a Skype Meeting

1. From the Home screen, tap New Meeting.
2. Use the keyboard to enter a contact name or number, including a bridge number, IP address, or SIP address.
3. Tap a contact name to include participants under Invitees. To add a number, tap .
4. Continue adding participants until the Invitees list is complete.
5. Tap Start Meeting.

Adding a Participant to a Meeting

1. From the active meeting screen, tap >.
2. On the keyboard, type a contact name or number.
3. Tap a contact name to add it to the list.
4. Tap to add a number to the list.
5. Tap Add.

Accepting and Declining Calls

If your system is configured to answer calls automatically, you can decline a call to end it. You can also accept a call to join a meeting and begin a new meeting with the incoming call.

Hanging Up a Participant in a Meeting

1. From the active meeting screen under People, tap the participant.
2. Tap . The rest of the participants remain in the meeting.

Joining a Scheduled Meeting

1. From the Home screen calendar, select a meeting.
2. Tap Join.

Placing an Audio-Only Call

1. From the Home screen, tap Dial Pad.
2. Tap to switch to for audio only calls.
3. From the keypad, enter a number, IP address, or H.323
   address.
4. Tap Call.

Controlling Volume and Microphone Mute/Unmute

To control the volume of the device, tap anywhere on the slider to set the volume. To mute or unmute the microphone, tap or .

Sharing Content

1. Open the People+ContentIP.exe or .dmg file to start the application.
2. From the active call screen, tap .
3. Under content source, tap People + Content IP, then tap Show.
4. To finish sharing content, tap Stop.

Brightness and Camera Settings

To control the brightness of the device, turn off Auto Adjust and use the Brightness slider to adjust it. To select and adjust a camera, connect a USB mouse and keyboard to the touch device, and select the Control Remote check box.

Get Started

The Polycom® RealPresence Touch™ device in Skype mode enables you to use Polycom® RealPresence Group® and Polycom® RealPresence Centro™ systems in a Microsoft® Office 365™ environment.
You can use Skype mode with a system registered to Office 365 and paired with a RealPresence Touch device. In Skype mode, you can only control the system with the touch device. The remote control and the touch screen are disabled.
Your administrator powers on, configures, and pairs the RealPresence Touch device. For help with the touch device, contact your administrator.

Skype Mode Home Screen
Depending on how your administrator has configured your system, the Home screen of your RealPresence Touch device displays in one of two ways:

• The regular interface displays the Place a Call icon.
• The Microsoft Skype for Business mode interface displays a  New Meeting icon.

The following icons display on the home screen in Skype mode.

Home Screen Icons

.

Wake the RealPresence Touch

• To wake the device after it has been idle for two minutes or more, touch the screen.

Start a Skype Meeting

1. From the Home screen, tap New Meeting.
2. Use the keyboard to enter a contact name or number, including a bridge number, IP address, or SIP address.
3. Tap a contact name to include participants under Invitees. To add a number, tap + .
4. Continue adding participants until the Invitees list is complete.
5. Tap Start Meeting.

Add a Participant to a Meeting

1. From the active meeting screen, tap
2. On the keyboard, type a contact name or number.
3. Do one of the following:
   • Tap a contact name to add it to the list.
   • Tap + to add a number to the list.
4. Tap Add.

Accept a Call
Unless your system is configured to answer calls automatically, do one of the following:

• Tap Accept to join an incoming call.
• Tap Hold + Accept to hold the current call and answer the incoming call.
• Tap Hang Up + Accept to end the current meeting and begin a new meeting with the incoming call.

Decline a Call
If your system is configured to accept calls automatically, the call connects unless you decline.

• From an incoming call, tap Decline or Ignore.

Hang Up a Participant in a Meeting

1. From the active meeting screen under People, tap the participant.
2. Tap . The rest of the participants remain in the  meeting.

Join a Scheduled Meeting

1. From the Home screen calendar, select a  meeting.
2. Tap Join.

Place an Audio-Only Call 

1. From the Home screen, tap Dial Pad.
2. Tap  to switch to for audio only calls.
3. From the keypad, enter a number, IP address, or H.323 address.
4. Tap Call.

End a Call

• To end a call, tap.

Control Volume

• Do one of the following:
  • Tap to quickly mute the speakers.
  • Move the volume slider to the right to increase volume or to the left to decrease volume.
  • Tap anywhere on the slider to set the volume.

Mute and Unmute the Microphone.

1. Tap to mute.
2. Tap to unmute

Share Content

1. Connect a micro USB cable from the of the  Real Presence Touch device to your computer.
   The Polycom® People + Content™ IP application is available as a new drive on your computer.
2. Open the People+ContentIP.exe or .dmg file to start the application.
3. From the active call screen, tap .
4. Under content source, tap People + Content IP, then tap Show.
5. To finish sharing content, tap Stop.

Control Shared Content
When you receive control of shared Skype for Business content, connect a USB mouse and keyboard to the touch device.

1.  Connect a USB mouse and keyboard to the touch device.
2. On the system, select the Control Remote  check box.

Return Control of Shared Content

• On the system, clear the Control Remote check box.

Control Brightness
You can control screen brightness by turning off Auto Adjust.

1. Tap Settings > User Settings.
2. Tap the slider to off.
3. Touch and drag the Brightness slider to the left for lower brightness or to the right for higher brightness.

Select and Adjust a Camera

1. In a meeting, tap > Camera Control.
2. From Select Camera, tap Near or Far to select either near-end or far-end control.
3. Tap the arrow buttons to adjust the camera.
4. Tap the zoom buttons to zoom the camera in or out.

Enable or Disable Camera Tracking
To enable or disable Polycom® EagleEye™ Director tracking:

• Tap Camera > Auto Camera Tracking to turn auto tracking off or on.

Change Monitor Layouts in a Meeting
Browse through the available viewing layouts and select a layout for an ongoing meeting.

1. In a meeting, tap .
2. To view the layout options with or without self view, use the slider to enable or disable Self View.
3. Select a layout from the available choices.

Move Camera to a Preset Position
You can quickly move your camera to preset camera positions.

1. Tap > Camera Presets.
2. Tap one of the preset camera positions.

Start or Stop Video in a Meeting
To start or stop your video in a meeting, you can turn the camera on or off.

1. In a meeting, tap .
2. Tap Camera On to show your video, or Camera Off to hide your video.
   indicates your camera is off. Get Help

Access Company Contact Information

1. Tap Settings > Help.

More Information
For more information about setting up and using the system, refer to support.polycom.com.

Email: www.polycom.com
© 2017, Polycom, Inc. All rights reserved. Polycom® and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners.

Documents / Resources

Polycom RealPresence Touch Device with Skype for Business [pdf] User Guide RealPresence Touch Device with Skype for Business, Touch Device with Skype for Business, Skype for Business

References

• support.polycom.com
• User Manual