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Jenn-Air W10203274A Air Refrigerator User Instruction

Jenn-W10203274A-Air-Refrigerator-product

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.jennair.com for additional information. If you still need assistance, call us at 1-800-688-1100. In Canada, visit our website at www.jennair.ca or call us at 1-800-807-6777. You will need your model and serial number, located on the inside wall of the refrigerator compartment.

REFRIGERATOR SAFETY

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

  • Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Disconnect power before servicing.
  • Replace all parts and panels before operating.
  • Remove doors from your old refrigerator.
  • Use nonflammable cleaner.
  • Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
  • Use two or more people to move and install refrigerators.
  • Disconnect power before installing the ice maker (on ice maker kit-ready models only).
  • Use a sturdy glass when dispensing ice (on some models).

Proper Disposal of Your Old Refrigerator

WARNING
Suffocation Hazard
Remove doors from your old refrigerator. Failure to do so can result in death or brain damage

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer

  • Take off the doors.
  • Leave the shelves in place so that children may not easily climb inside.Jenn-W10203274A-Air-Refrigerator-fig-1

Using the Controls

Jenn-W10203274A-Air-Refrigerator-fig-2WARNING Electrical Shock Hazard

  • Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

NOTE: Make sure the refrigerator is plugged into a grounded 3-prong outlet. For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset to the mid-settings as shown.

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IMPORTANT:

  • The refrigerator control adjusts the refrigerator compartment temperature. The freezer control adjusts the freezer compartment temperature.
  • The displays normally show the actual temperatures inside the refrigerator and freezer compartments. Sometimes, temperatures may vary slightly in different areas of each compartment. For example, frequently opening the door allows air from the room to enter the compartment, exposing door bins to room-temperature air. When reading the display, keep in mind that it shows an average temperature for the entire compartment. If you want to view the temperature you set for the compartment rather than the actual temperature, see “Viewing Set Points.”
  • Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
    NOTE: Adjusting the refrigerator and freezer controls to the lower (colder) setting will not cool the compartments any faster.

Turning Refrigerator On

  • If the refrigerator is off, press ON/OFF to turn the cooling on.
  • To turn your refrigerator off, press ON/OFF. Your refrigerator will not cool when the control is set to Off.

NOTE: Pressing the On/Off button does not disconnect power to the refrigerator. The interior lights will turn off if either compartment door is open for more than 10 minutes. Simply close and open the door to turn on the interior lights.

Jenn-W10203274A-Air-Refrigerator-fig-4

Viewing Set Points

The factory recommended set points are 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator. Set point range for the freezer: -6° to 6°F (-21°C to -14°C) Set point range for the refrigerator: 32° to 46°F (0°C to 8°C) To view the set point temperatures, press either the up or down button for the refrigerator or freezer temperature. The display will become brighter to indicate that you are viewing the set points. Five seconds after an adjustment is made, the display lights will dim and return to the actual temperature.
NOTE: During automatic defrost cycles, the actual temperature displayed may be higher than the set point. This is normal. The actual temperatures should return to the set points within a few hours following the completion of the defrost cycle.

Adjusting Controls
The mid-settings indicated in the previous section should be correct for normal household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm. If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked. If you need to adjust temperatures, use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments.

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Additional Control Panel Features
Temp Mode

  • Press the °C button to select either Celsius or Fahrenheit temperature displays.

Max Cold
Use Max Cold to speed cooling when large grocery loads are added. Max Cold sets the refrigerator temperature to 34°F (1°C) and the freezer temperature to -6°F (-21°C) for 24 hours.
NOTE: While Max Cold is on, the display shows the Max Cold temperature set points. After 24 hours or when Max Cold is manually turned off, the set points will be returned to their previous setting. Press MAX COLD to select this mode. Max Cold will stay on for 24 hours or until it is manually turned off.

Jenn-W10203274A-Air-Refrigerator-fig-7

Convertible Drawer Temperature Control
The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid “spot” freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28° to 32°F (-2° to 0°C). The convertible drawer temperature control is preset to the PRODUCE setting.

To Store Meat
Set the control to one of the three MEAT settings to store meat at its optimal storage temperature.

To Store Vegetables:
Set the control to PRODUCE to store vegetables at their optimal storage temperatures.
NOTE: If food starts to freeze, move the control to the left (less cold). Remember to wait 24 hours between adjustments.

Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH. LOW (open) for best storage of fruits and vegetables with skins. HIGH (closed) for best storage of fresh, leafy vegetables.

Door Air Control
The door air control is located on the left-hand side of the refrigerator compartment.

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  • Slide the door air control to the left to reduce the flow of cold air to the bin or can rack and make it less cold.
  • Slide the door air control to the right to increase the flow of cold air to the bin or can rack and make it colder.

Sabbath Mode
Sabbath Mode is designed for those whose religious observances require turning off the lights and dispensers. To fully activate Sabbath Mode, you must follow the instructions below for both the control and dispenser panels.
IMPORTANT: If you do not activate Sabbath Mode in both ways listed below, some functions you wish to disable will remain active.

Control Panel
In Sabbath Mode, the temperature set points remain unchanged and the interior lights turn off.

  • Press SABBATH MODE to turn on Sabbath Mode.Jenn-W10203274A-Air-Refrigerator-fig-9
  • Press SABBATH MODE again to turn off Sabbath Mode.

Dispenser Panel

  • In Sabbath Mode, the dispenser levers are disabled and the dispenser lights turn off.
  • To turn on Sabbath Mode, press and hold ICE, LIGHT, and LOCKOUT at the same time for 3 seconds. When the feature turns on, the indicator light around the LOCKOUT button will blink.
  • To turn off Sabbath Mode, press and hold ICE, LIGHT, and LOCKOUT at the same time for 3 seconds again.

Water and Ice Dispensers (on some models)
Depending on your model, your water and ice dispensers may have one or more of the following features: a removable dispenser tray, a special light that turns on when you use the dispenser or a lock option to avoid unintentional dispensing.

NOTES:

  • The dispensing system will not operate when the freezer door is open.
  • After connecting the refrigerator to a water source, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once the water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) for an additional 5 minutes. This will flush air from the filter and water dispensing system. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.
  • Allow 24 hours for the refrigerator to cool down and chill the water.
  • Allow 24 hours to produce the first batch of ice. Discard the first, three batches of ice were produced. The Water Dispenser

IMPORTANT: Dispense enough water every week to maintain a fresh supply.
To Dispense Water:
Press a sturdy glass against the water dispenser pad.

NOTES:

  • while dispensing water and for 3 seconds after dispensing has stopped, the digital display will show how many ounces of water have been dispensed.
  • To switch from ounces to cups, press and hold ICE and LOCKOUT at the same time until the dispenser beeps after 3 seconds. To switch from cups to liters, press and hold the buttons for another 3 seconds. To switch back to ounces, repeat the process a third time. Remove the glass to stop dispensing.

The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. The dispensing system will not operate when the freezer door is open. To turn off the ice maker, see “Ice Maker and Storage Bin.” Your ice maker can produce both crushed and cubed ice. The display screen reads “CRUSHED” or “CUBED,” indicating which type is selected. To change the setting, press the ICE button before dispensing ice. For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

To Dispense Ice:
Press the button to select the desired type of ice.

WARNING
Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts. Press a sturdy glass against the ice dispenser pad. Hold the glass close to the dispenser opening so ice does not fall outside of the glass.

IMPORTANT:
You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

Remove the glass to stop dispensing

NOTE: Ice may continue to dispense for up to 10 seconds after removing the glass from the pad. The dispenser may continue to make noise for a few seconds after dispensing. Removable Dispenser Tray (on some models) Your dispenser may include a small tray at the bottom of the dispenser. It is designed to catch small spills and allow for easy cleaning. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned.
NOTE: There is no drain in the tray. When the tray is full of water, it will need to be removed and emptied.

The Dispenser Light (on some models)
When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may choose either ON or AUTO.
ON: Press LIGHT to turn the dispenser light on.
AUTO: Press LIGHT a second time to select AUTO mode. The dispenser light will automatically adjust to become brighter as the room brightens, and dimmer as the room darkens.
OFF: Press LIGHT a third time to turn the dispenser light off. The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, be sure that the light sensor is not blocked (in AUTO mode). See “Troubleshooting” for more information.

The Dispenser Lock (on some models)

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the ice and water dispensers. To turn off the ice maker, see “Ice Maker and Storage Bin.”

  • Press and hold LOCKOUT for 3 seconds to lock the dispenser. While the dispenser is locking, “LOCKING” will appear on the display screen and the blue indicator light around the LOCKOUT button will flash. When the dispenser is locked, the indicator light will change to red for a few seconds, then turn off.
  • Press and hold LOCKOUT a second time to unlock the dispenser. While the dispenser is unlocking, “UNLOCKING” will appear on the display screen and the red indicator light around the LOCKOUT button will flash. When the dispenser is unlocked, the indicator light will change to blue for a few seconds, then turn off.

Ice Maker and Storage Bin

Turning the Ice Maker On/Off
The On/Off switch is located on the top right-hand side of the freezer compartment. To turn on the ice maker, slide the control to the ON (left) position. To manually turn off the ice maker, slide the control to the OFF (right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.

REMEMBER:

  • Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.
  • The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor-quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
  • Do not use anything sharp to break up the ice in the storage bin. This can cause damage to the ice container and the dispenser mechanism.
  • Do not store anything on top of or in the ice maker or storage bin.

Removing and Replacing Ice Storage Bin

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  1. Hold the base of the storage bin with both hands and press the release button to lift the storage bin up and out.
    NOTE: It is not necessary to turn the ice maker control to the OFF (right) position when removing the storage bin. The sensor cover (“flipper door”) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed.
  2. Replace the storage bin on the door and push it down to make sure it is securely in place.

Water Filtration System
Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Water Filter Status Display (on some models)
The filter status display will help you know when to change your water filter. When the display reads 10%, order a new filter. It is recommended that you replace the filter when the display reads 0% OR when water flows to your water dispenser or ice maker decreases noticeably. The filter should be replaced at least every 6 months depending on your water quality and usage. After changing the filter, reset the display by pressing the button. The display will read 99% when the system is reset. Non-Indicator Water Filter (on some models) If your refrigerator does not have the water filter status light, you should change the water filter cartridge at least every 6 months depending on your water quality and usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Changing the Water Filter

  1. Press the eject button to release the filter from the base grille.
  2. Pull the filter straight out.
  3. Turn the cap counterclockwise to remove it from the filter.
    IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.
  4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place.
    NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the ways into the base grille and rotate the cap until it is firmly in place.
  5. Remove the covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.
  6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.
  7. Flush the water system. See “Water and Ice Dispensers.

REFRIGERATOR CARE

Cleaning
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid the buildup of odors. Wipe up spills immediately. Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

WARNING
Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

  1. Unplug the refrigerator or disconnect the power.
  2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and mild detergent in warm water.
  3. Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and mild detergent in warm water.
  4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

  • Remove the base grille.
  • Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille, and the front surface area of the condenser.
  • Replace the base grille when finished. Plug in the refrigerator or reconnect the power. Changing the Light Bulbs
    NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size, shape, and wattage. On some models, the dispenser light requires a heavy-duty 10-watt bulb. All other lights require a 40-watt bulb. Replacement bulbs are available from your dealer
  • Unplug the refrigerator or disconnect the power.
  • Remove the light shield when applicable.
    NOTE: To clean the light shield, wash it with warm water and liquid detergent. Rinse and dry the shield well.
  • Remove light bulb and replace it with one of the same size, shape, and wattage.
  • Replace the light shield when applicable.
  • Plug in the refrigerator or reconnect the power.

TROUBLESHOOTING

First, try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.jennair.com In Canada, www.jennair.ca

Refrigerator Operation

The refrigerator will not operate

WARNING
Electrical Shock Hazard

  • Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death fire, or electrical shock.

Power cord unplugged?
Plug into a grounded 3-prong outlet.

  • Is the outlet working? Plug in a lamp to see if the outlet is working.
  • Household fuse blown or was the circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See “Using the Controls.”
  • New installation? Allow 24 hours following installation for the refrigerator to cool completely.
    NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly.

The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. To maximize energy efficiency, the compressor changes speed to provide just the right amount of cooling as it is needed. Your refrigerator may run as much as 100% of the time, but it will still use less energy than an older refrigerator. You may notice that it runs more often when the room is warm, a large amount of food is added to either compartment, or the doors are opened often.

The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation.

  • Buzzing – heard when the water valve opens to fill the ice maker
  • Pulsating – fans/compressor adjusting to optimize performance
  • Rattling – the flow of refrigerant, water line, or from items placed on top of the refrigerator

Sizzling/Gurgling – water dripping on the heater during
defrost cycle

  • Popping – contraction/expansion of inside walls, especially during initial cool-down
  • Water running – may be heard when water melts during the defrost cycle and runs into the drain pan
  • Creaking/Cracking – occurs as ice is ejected from the ice maker mold.
  • The doors will not close completely Check the following
  • Are food packages blocking the door open?
  • Are all bins and shelves pushed back into the correct positions?
  • The doors are difficult to open

WARNING

Explosion Hazard
Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

  • Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.
  • Has the door been opened and closed within the last few seconds? Wait at least 30 seconds to reopen the doors.

Temperature and Moisture
The temperature is too warm
Check the following:

  • Are the air vents blocked in either compartment?
  • Are the door(s) opened often?
  • Has a large amount of food just been added to the refrigerator or freezer?
  • Are the controls set correctly for the surrounding conditions?
    There is interior moisture buildup
    NOTE: Some moisture is normal.
  • Are the air vents blocked in the refrigerator?
  • Are the door(s) opened often?
  • Is the room humid?
  • Are the controls set correctly for the surrounding conditions?
  • Was an automatic self-defrost cycle completed?

Items in the meat pan/crisper are freezing
The temperature inside the meat pan/crisper may become too cold, especially when using some additional control panel features. Adjust the meat pan control to the closed setting.

Ice and Water
The ice maker is not producing ice or not enough ice

  • Is the ice maker wire shutoff arm or switch (depending on models) in the OFF position?
  • Is the water line shutoff valve to the refrigerator turned on?
  • Has the ice maker just been installed? Is the freezer temperature cold enough to produce ice? Wait 24 hours after the ice maker hookup for ice production to begin. Allow 3 days after ice production begins to completely fill the ice container.
  • Does the ice maker mold have water in it or has no ice been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on.
  • Has a large amount of ice just been removed? Allow 24 hours for the ice maker to produce more ice.
  • Is there a water filter installed on the refrigerator? The filter may be clogged or installed incorrectly.
  • Is an ice cube jammed in the ice maker’s ejector arm? For models with an interior ice bin, remove the ice from the ejector’s arm with a plastic utensil.
  • Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in the Installation Instructions. The ice cubes are hollow or small This is an indication of low water pressure.

Check the following:

  • Is the water shutoff valve fully open?
  • Are there kinks in the water lines that could restrict water flow?
  • If you are using a water filter, remove the filter and operate the dispenser. If the water flow increases, the filter is clogged or incorrectly installed.
  • Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in the Installation Instructions.
  • If you still have questions regarding your water pressure, call a licensed, qualified plumber. Off-taste, odor, or gray color in the ice

Check the following:

  • Are the plumbing connections new, causing discolored or of flavored ice?
  • Have the ice cubes been stored too long?
  • Does the freezer and ice bin need to be cleaned?
  • Has food in the freezer or refrigerator been wrapped properly?
  • Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.
  • Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

The ice dispenser will not operate properly
Check the following:

  • Is the freezer door closed completely?
  • Is the ice bin installed correctly?
  • Is there ice in the bin?
  • Has the ice frozen in the ice bin?
  • Is ice stuck in the delivery chute?
  • Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker.
  • Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

Is the ice dispenser stalling while dispensing “crushed” ice?
Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.

  • Has the dispenser lever been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for the dispenser motor to reset before using it again

The water dispenser will not operate properly
Check the following:

  • Is the freezer door closed completely?
  • Is the water shutoff valve not turned on, incorrectly installed or clogged?
  • Is the water line connected at the source?
  • Is there a kink in the home water source line?
  • Has the water system not been filled? The water system needs to be filled the first time it is used.
  • Is the refrigerator connected to a cold water line with a water pressure of at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser.
  • Is there a water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.
  • Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in the Installation Instructions.

Water is leaking from the dispenser
Check the following:

  •  Is the glass not being held under the dispenser long enough?
  • Has the water system been flushed since installation or changing filters? The dispenser water is not cool enough
    NOTE: Water from the dispenser is chilled to only 50°F (10°C).
  • Has the refrigerator been newly installed or has a large amount of water recently been dispensed? Allow 24 hours for the refrigerator to cool completely.
  • Has water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.

ACCESSORIES

To order replacement filters, call 1-800-442-9991 and ask for the part number listed below or contact your authorized Jenn-Air dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner and Polish: Order Part #4396095
Standard Base Filter Cartridge: Order Part #4396841 (T2RFWG2 and P2RFWG2)

WATER FILTER CERTIFICATIONS

PERFORMANCE DATA SHEETS

  • Base Grille Water Filtration System
  • Model T2WG2L/T2RFWG2 Capacity 200 Gallons (757 Liters)
  • Model T2WG2/T2RFWG2 Capacity 200 Gallons (757 Liters)System tested and certified by NSF International against NSF/ANSI
  • Standard 42 for the reduction of Chlorine Taste and Odor, Particulate
  • Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury,
  • Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran.
    Chlorine Taste/Odor 50% reduction 2.0182 mg/L 2.0 mg/L ± 10% 0.06 mg/L 0.0536 mg/L 97.03 97.34
    Particulate Class II* 85% reduction 1333333 #/mL 6600 #/mL** 2325 #/mL
    At least 10,000 particles/mL 99.51 99.83
    Lead: @ pH 6.5*** Lead: @ pH 8.5*** 0.010 mg/L

    0.010 mg/L

    0.1533 mg/L

    0.1400 mg/L

    0.15 mg/L ± 10%

    0.15 mg/L ± 10%

    0.0005 mg/L

    0.0007 mg/L

    0.0005 mg/L

    0.0006 mg/L

    99.67

    99.50

    99.67

    99.57

    Mercury: @ pH 6.5 Mercury: @ pH 8.5 0.002 mg/L

    0.002 mg/L

    0.0058 mg/L

    0.0059 mg/L

    0.006 mg/L ± 10%

    0.006 mg/L ± 10%

    0.0002 mg/L

    0.0005 mg/L

    0.0002 mg/L

    0.0003 mg/L

    96.54

    91.57

    96.54

    94.92

    Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34
    O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63
    Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33
    Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

  • Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa).
  • Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
  • It is essential that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised.
  • Use replacement filter T2RFWG2, part #4396841. 2008 suggested retail price of $39.99 U.S.A./$54.95 Canada. Prices are subject to change without notice. Model T2WG2L: Style 1 – When the filter indicator reads 10%, order a new filter. When the indicator reads 0%, it is recommended that you replace the filter. Style 2 – When the filter indicator changes from green to yellow, order a new filter. When the indicator changes from yellow to red, it is recommended that you replace the filter. Style 3 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter.
  • Style 4 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter. Model T2WG2: Change the water filter cartridge every 6 months.
  • If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter cartridge more often.
  • These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.Jenn-W10203274A-Air-Refrigerator-fig-13

The product is for cold water use only

  • Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • Refer to the “Warranty” section for the Manufacturer’s name, address, and telephone number.
  • Refer to the “Warranty” section for the Manufacturer’s limited warranty.
  • Application Guidelines/Water Supply Parameters

Class II particle size: 1 um to <5 um
Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. Compliant with Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc. ® NSF is a registered trademark of NSF International.

Base Grille Water Filtration System

  • Model T1WG2L/T2RFWG2 Capacity 200 Gallons (757 Liters)
  • Model T1WG2/T2RFWG2 Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran. the system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

  • Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
  • Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
  • It is essential that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised.
  • Use replacement filter T2RFWG2, part #4396841. 2008 suggested retail price of $39.99 U.S.A./$54.95 Canada. Prices are subject to change without notice.
  • Model T1WG2L: Style 1 – When the filter indicator reads 10%, order a new filter. When the indicator reads 0%, it is recommended that you replace the filter. Style 2 – When the filter indicator changes from green to yellow, order a new filter. When the indicator changes from yellow to red, it is recommended that you replace the filter. Style 3 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter.
  • Style 4 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter. Model T1WG2: Change the water filter cartridge every 6 months.
  • If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter cartridge more often.
  • These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.
    Chlorine Taste/Odor Particulate Class II* 50% reduction

    85% reduction

    2.0182 mg/L

    1333333 #/mL

    2.0 mg/L ± 10%

    At least 10,000 particles/mL

    0.06 mg/L 6600 #/mL** 0.0536 mg/L

    2325 #/mL

    97.03

    99.51

    97.34

    99.83

    Lead: @ pH 6.5*** Lead: @ pH 8.5*** 0.010 mg/L

    0.010 mg/L

    0.1533 mg/L

    0.1400 mg/L

    0.15 mg/L ± 10%

    0.15 mg/L ± 10%

    0.0005 mg/L

    0.0007 mg/L

    0.0005 mg/L

    0.0006 mg/L

    99.67

    99.50

    99.67

    99.57

    Mercury: @ pH 6.5 Mercury: @ pH 8.5 0.002 mg/L

    0.002 mg/L

    0.0058 mg/L

    0.0059 mg/L

    0.006 mg/L ± 10%

    0.006 mg/L ± 10%

    0.0002 mg/L

    0.0005 mg/L

    0.0002 mg/L

    0.0003 mg/L

    96.54

    91.57

    96.54

    94.92

    Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34
    O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63
    Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33
    Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00

    Jenn-W10203274A-Air-Refrigerator-fig-14

The product is for cold water use only

  • Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • Refer to the “Warranty” section for the Manufacturer’s name, address, and telephone number.
  • Refer to the “Warranty” section for the Manufacturer’s limited warranty.
  • Application Guidelines/Water Supply Parameters

Class II particle size: 1 um to <5 um
Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. Compliant with Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc. ® NSF is a registered trademark of NSF International

Base Grille Water Filtration System

  • Model P2WG2L/P2RFWG2 Capacity 200 Gallons (757 Liters)
  • Model P2WG2/P2RFWG2 Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI

  • Standard 42 for the reduction of Chlorine Taste and Odor, Particulate
  • Class I*; and against NSF/ANSI Standard 53 for the reduction of Lead,
  • Mercury, Benzene, Toxaphene, and O-dichlorobenzene

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Chlorine Taste/Odor Particulate Class I* 50% reduction

85% reduction

1.909 mg/L

9700000 #/mL

2.0 mg/L ± 10%

At least 10,000 particles/mL

0.05 mg/L 2600 #/mL** <0.05 mg/L

62000 #/mL

>97.4

>97.6

>97.4

>99.4

Lead: @ pH 6.5 Lead: @ pH 8.5 0.010 mg/L

0.010 mg/L

143.33 ug/L 140 ug/L 0.15 mg/L ± 10%

0.15 mg/L ± 10%

1.0 ug/L

1.0 ug/L

1.0 ug/L

1.0 ug/L

>99.3

>99.3

>99.3

99.3

Mercury: @ pH 6.5 Mercury: @ pH 8.5 0.002 mg/L

0.002 mg/L

0.0058 mg/L

0.00646 mg/L

0.006 mg/L ± 10%

0.006 mg/L ± 10%

0.3 ug/L

1.4 ug/L

0.0002 mg/L

0.0004 mg/L

>96.5

76.3

96.5

88.1

Benzene 0.005 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.5 ug/L 0.0005 mg/L >96.5 >96.5
O-Dichlorobenzene 0.6 mg/L 1.83333 mg/L 1.8 mg/L ± 10% 4.8 ug/L 0.014 mg/L 99.7 99.9
Toxaphene 0.003 mg/L 0.016 mg/L 0.015 mg/L ± 10% 1 ug/L 0.001 mg/L >93.2 >93.2
  • Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa).
  • Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
  • It is essential that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised.
  • Use replacement filter P2RFWG2, part #4396841. 2008 suggested retail price of $39.99 U.S.A./$54.95 Canada. Prices are subject to change without notice. Model P2WG2L/P2WG2: Style 1 – When the filter indicator reads 10%, order a new filter. When the indicator reads 0%, it is recommended that you replace the filter. Style 2 – When the filter indicator changes from green to yellow, order a new filter. When the indicator changes from yellow to red, it is recommended that you replace the filter. Style 3 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter.
  • Style 4 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter.
  • Change the water filter cartridge every 6 months. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter cartridge more often.
  • These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.Jenn-W10203274A-Air-Refrigerator-fig-15

The product is for cold water use only.

  • Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • Refer to the “Warranty” section for the Manufacturer’s name, address, and telephone number.
  • Refer to the “Warranty” section for the Manufacturer’s limited warranty.
  • Application Guidelines/Water Supply Parameters

Base Grille Water Filtration System

  • Model P1WG2L/P2RFWG2 Capacity 200 Gallons (757 Liters)
  • Model P1WG2/P2RFWG2 Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI

  • Standard 42 for the reduction of Chlorine Taste and Odor, Particulate
  • Class I*; and against NSF/ANSI Standard 53 for the reduction of Lead,
  • Mercury, Benzene, Toxaphene, and O-dichlorobenzene

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Chlorine Taste/Odor Particulate Class I* 50% reduction

85% reduction

1.909 mg/L

5166666 #/mL

2.0 mg/L ± 10%

At least 10,000 particles/mL

0.05 mg/L 4200 #/mL** <0.05 mg/L

1900 #/mL

>97.4

>99.9

>97.4

>99.9

Lead: @ pH 6.5 Lead: @ pH 8.5 0.010 mg/L

0.010 mg/L

143.33 ug/L 150 ug/L 0.15 mg/L ± 10%

0.15 mg/L ± 10%

1.0 ug/L

1.0 ug/L

1.0 ug/L

1.0 ug/L

>99.3

>99.3

>99.3

99.3

Mercury: @ pH 6.5 Mercury: @ pH 8.5 0.002 mg/L

0.002 mg/L

0.0058 mg/L

0.00646 mg/L

0.006 mg/L ± 10%

0.006 mg/L ± 10%

0.3 ug/L

0.8 ug/L

0.0002 mg/L

0.0004 mg/L

94.8

88.5

96.4

94.9

Benzene 0.005 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.5 ug/L 0.0005 mg/L >96.7 >96.7
O-Dichlorobenzene 0.6 mg/L 1.83333 mg/L 1.8 mg/L ± 10% 160 ug/L 0.005 mg/L 91.1 96.5
Toxaphene 0.003 mg/L 0.016 mg/L 0.015 mg/L ± 10% 1 ug/L 0.001 mg/L >93.8 >93.8
  • Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
  • Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
  • It is essential that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised.
  • Use replacement filter P2RFWG2, part #4396841. 2008 suggested retail price of $39.99 U.S.A./$54.95 Canada. Prices are subject to change without notice. Model P1WG2L/P1WG2: Style 1 – When the filter indicator reads 10%, order a new filter. When the indicator reads 0%, it is recommended that you replace the filter. Style 2 – When the filter indicator changes from green to yellow, order a new filter. When the indicator changes from yellow to red, it is recommended that you replace the filter.
  • Style 3 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter. Style 4 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter.
  • Change the water filter cartridge every 6 months. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter cartridge more often.
  • These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may varyJenn-W10203274A-Air-Refrigerator-fig-16

The product is for cold water use only.

  • Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • Refer to the “Warranty” section for the Manufacturer’s name, address, and telephone number.
  • Refer to the “Warranty” section for the Manufacturer’s limited warranty. Application Guidelines/Water Supply Parameters

JENN-AIR® REFRIGERATOR WARRANTY

LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory-specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Jenn-Air designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of the original purchase date is required to obtain service under this limited warranty. On models with a water filter: 30-day limited warranty on the water filter. For 30 days from the date of purchase, when this filter is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for a replacement water filter to correct defects in materials and workmanship.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fifth years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for the replacement or repair of the refrigerator/freezer cavity liner (including labor costs) if the part cracks due to defective materials or workmanship. Also, in the second through fifth year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory-specified parts and repair labor for the following components to correct defects in materials or workmanship in the sealed refrigeration system that existed when this major appliance was purchased: compressor, evaporator, condenser, dryer, and connecting tubing.

ITEMS EXCLUDED FROM THE WARRANTY
This limited warranty does not cover:

  1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent with published user or operator instructions and/or installation instructions.
  2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
  3. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
  4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, or installation not in accordance with electrical or plumbing codes, or use of products not approved by Jenn-Air.
  5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
  6. Any food or medicine loss due to refrigerator or freezer product failures.
  7. Pickup and delivery. This major appliance is intended to be repaired in your home.
  8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
  9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Jenn-Air servicer is not available.
  10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Jenn-Air’s published installation instructions.
  11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSES, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies. 6/08 For additional product information, in the U.S.A., visit www.jennair.com In Canada, visit www.jennair.ca If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact Jenn-Air at the number below. Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment. For assistance or service in the U.S.A., call 1-800-688-1100. In Canada, call 1-800-807-6777. If you need further assistance, you can write to Jenn-Air with any questions or concerns at the address below: In the U.S.A.: Jenn-Air Brand Home Appliances

Customer Experience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada: Jenn-Air Brand Home Appliances
Customer Experience Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. Please keep this User Instructions and model number information for future reference

Download PDF: Jenn W10203274A Air Refrigerator User Instruction

References

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