Do not connect your device (workstation, cellphone or iPad) to BellMTS Guest Wifi while at the hospital (other than at these locations: CCMB MacCharles or 700 Elgin); it will break your connection to MS Teams, Connection Dialer (Virtual Visit Provider Portal) and MyMBT Messaging (Cortext).
Visit our website for all of our Quick Reference Guides and videos https://mbtelehealth.ca/training/. For Microsoft Teams video training by Microsoft click here.
Sign In and Out
Sign in with your full network email address and network password.
- Activity – a continuous feed of everything happening on your Teams. Filter the information to make it more manageable and get quick access to what you need to know right now.
- Chat – private instant messaging, video call, audio call, screen sharing, and group chats.
- Teams – see info on right.
- Apps – certain apps are allowed to be installed.
Top Teams Tip
Start a new conversation vs Reply to a conversation:
Channel conversations are organized by date and then threaded. The replies in threads are organized under the initial post so it’s easier to follow multiple conversations.
To get started
Click on the Teams button , then pick a Team and a Channel.
Reply to a conversation
Find the conversation thread you want to reply to, click Reply. Type your message, and click Send 
.
Start a new conversation
Click the New Conversation button type your message and click Send . Hover over the icons below the message for more options.
Chat – key features
Video Call – key features
Click the video icon to make a video call to the person you’re chatting with.
Best Practices and Etiquette
Notifications & Mentions
- mark a channel as a favourite to get notifications and stay up to date.
- @mention someone to get their attention, but don’t overuse it – it’s like adding someone in the “To” or “CC” field on an email.
- set up notifications to stay on top of things when someone mentions you or replies to a thread you started.
- give a thumbs up as an equivalent for “got it”, “sounds good” or “okay”, this saves lots of unnecessary written responses to threads – the like button isn’t for sentiments.
- don’t expect an immediate response if you mention someone, urgency in conversations is comparable to urgency in an email.
Chats
- use subject lines when starting a new conversation so they’re easier to find – you wouldn’t send an email without a subject line; and keep messages short and concise
- use chat for high-priority questions or when you need a direct answer from somebody
- use chat to share resources and information during a meeting, without causing a distraction
Settings
- only people with Teams admin access can create new teams (the access can be deligated to someone other than yourself)
Service Desk 204-940-8500 Option 4, Option 1 or toll-free 1-866-999-9698 Option 4, Option 1
Documents / Resources
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MBTelehealth 204-940-8500 Microsoft Teams A Shared Health Service [pdf] User Guide 204-940-8500 Microsoft Teams A Shared Health Service, 204-940-8500, Microsoft Teams A Shared Health Service, Teams A Shared Health Service, Shared Health Service, Health Service, Service |
